The Senior Business Analyst performs complex consulting, client requirements and workflow analysis, as well as complex
problem resolution including root cause analysis. Working within a team of IT professionals to design, develop, maintain, and
support IT applications critical to the success of the business unit or department within PGE to be successful. Design and
delivery of user training programs and formal presentations may be a key deliverable for this position.
This senior level position is expected to have solid knowledge of the business issues in their area, and lead the way to
functional requirements gathering and developing detailed application specifications and service level agreements. This
position is also expected to lead development of test plans and final system acceptance testing with clients and the
Application Group. | 
