Post Date: 02/06/2018
Close Date: 02/21/2018
Finance Department – Utility Billing
Salary Range: $3,814 - $5,019 per month.
Starting salary is $3,814 - $4,641 (depending upon qualifications), plus full benefits package.
Do you enjoy providing exceptional customer service, a fast paced work environment and being part of a great team?
The City of Hillsboro Finance Department is looking for an energetic, customer service oriented team player to work in Utility Billing. This position provides service to the City’s utility billing customers which includes customer support, billing, payments, account set up and so much more.
The ideal candidate must be able to work with a diverse customer base, provide exceptional customer service, multi-task, and be detail oriented. Candidates need customer service and cash handling experience preferably in utility billing.
General Statement of Duties
The principal function of an employee in this class is to perform routine technical level accounting, payroll, and billing work involving the review, documentation, balancing, and reconciliation of various financial data. Responsibilities include entering data, journal entries and invoices into automated financial system; updating records and conducting billing procedures; reviewing documents for compliance with applicable policies and procedures; compiling and generating reports; providing customer service; procuring parts and supplies; maintaining records, systems and inventories of supplies; preparing and processing data uploads; educating employees regarding procedures and systems; and conducting research.
Positions assigned to Utility Billing may be responsible for:
• Providing service and information to customers in person, on the phone and through email;
• Receiving, processing and applying customer payments to applicable accounts;
• Entering customer account information and maintaining account profiles;
• Processing customer billing and adjustments;
• Providing write off and collection documentation.
Acceptable Experience and Training
High School Diploma or GED and 3 years of financial support related experience; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.
• Valid Driver’s License and safe driving record.
Please visit our website Hillsboro-Oregon.gov/Jobs to apply online through our link. For an alternative to our online application system you may download and print an application packet.
Employment applications must be completed online or returned by mail, fax or in person by the closing deadline of the position. Applications received after the filing deadline, by email, or without a cover letter, resume, and supplemental responses will not be considered. Resumes will not substitute for the employment application. Applications may be submitted by fax to meet the application deadline.
Complete details: www.hillsboro-oregon.gov