Job Details

Senior Criminal Justice Technology Systems Specialist

Clackamas County, Oregon City, Oregon

Job - Technology

Close Date: 03/14/2018

CLOSE DATE
This Job Posting closes at 11:59 p.m. (Pacific Time) on Wednesday, March 14, 2018.


Please Note: The application deadline may be extended to expand the pool of qualified candidates. Any recruitment timeline changes will be communicated to all who have initiated an application process or have submitted an application.

Competitive compensation package:
Annual Salary Range: $72,058 - $91,227
Hourly Pay Rate: $34.64 - $43.85

BENEFITS
This is a full time County position, represented by the Employees' Association.


In addition to competitive wages, we offer an attractive benefits package for employees in regular status positions, including:
•Employer paid 6% PERS retirement contribution
•Excellent time off package, including 3.6 weeks of vacation, 9 paid holidays, and 1 paid floating holiday per year

Plus all of the following benefits and incentives:
•Robust wellness programs, including gym discounts and wellness education classes
•A Choice of Medical Plans with Vision and Prescription Drug Coverage
•Chiropractic Coverage and Alternative Care Benefit
•A Choice of Dental Plans
•A variety of optional benefits (see Benefits section below)
•Longevity pay

JOB INTRODUCTION
•Do you envision yourself in a role that allows you to use your leadership skills to develop and support employees, to foster a collaborative work environment, and to contribute to organizational effectiveness and success?

•Do you have experience working with a case management software program?
•Are you skilled in evaluating end user needs and translating them into technology based solutions?
•Are you ready to serve as a Change Agent in a fast paced environment by effectively managing and leading change and innovation?
•Do you have a personal commitment to putting ethics into action by holding yourself to the highest standards of professionalism, honesty, and objectivity?

If you answered “yes” to the questions above, we want you to join our team as a Senior Criminal Justice Technology Systems Specialist (classified as a Senior Information Services Software Specialist) at the Clackamas County District Attorney’s Office. In this critical role, you will serve as the lead worker for our case management software application Prosecutor by Karpel (PbK) team, while providing guidance, technical assistance and training for end users. You will also confer with department managers and line staff to ensure data technology and systems are operating efficiently, address customer needs, and provide high quality customer service to both internal and external customers. In order to achieve this goal of continuous improvement, you will have ample opportunities to research, analyze and recommend or develop new tools, methods, and/or systems to provide best quality service to users.

As an employee of the Clackamas County District Attorney’s office, you will have an opportunity to be a part of a team that works to make Clackamas County a safer and healthier place to live. By joining our team, you will play a role in providing justice and upholding the rule of law. Our employees are required to meet the highest standards of professional conduct and ethics while on the job, and also to maintain those same high standards when taking actions in your personal life that could reflect on the Department.

Required Minimum Qualifications/ Transferrable Skills:*
•Lead work experience that may include leading projects, programs or initiatives, or leading the work of others, such as providing daily work direction and/or scheduling, assigning work, checking completed work, and training
•Functional experience working with case management software
•Experience using Structured Query Language (SQL)
•Experience evaluating business technology needs, including identifying and analyzing issues as well as recommending and implementing solutions
•Full cycle project management experience, including creating project scope, testing, implementation, and evaluation
•Experience providing excellent customer service by assessing customer business needs and formulating technology-based solutions
•Strong interpersonal skills that translate into the following:◦Strong active/reflective listening skills
◦Effective problem solving skills
◦Collaborative, team-oriented approach to work
◦Ability to handle a wide range of situations and circumstances effectively, positively, and professionally
•Effective verbal and written communication skills, including ability to explain and present complex, technical information to individuals with various level of technical knowledge and skill
•Must pass a post-offer, pre-employment drug test
•Must pass a criminal history check, which includes national or state fingerprint records check
•Possession of a valid driver's license or an acceptable alternative method of transportation. Accommodation requests for an acceptable alternative method of transportation will be reviewed on an individual basis in compliance with State and Federal legislation or based on the District Attorney's Office business needs. Specific information on the County's driving policy can be found at Driving and Vehicle Policy (EPP 52).

Preferred Special Qualifications/ Transferrable Skills:*
•Experience working with Prosecutor by Karpel (PbK)
•Understanding of the Criminal Justice System (CJS)
•Project Management Professional (PMP) Certification or other similar Project Management certifications
•Experience and/or training in agile methodologies, such as a Scrum Master Certification
•Experience writing reports using SQL Server Report Services (SSRS) and/or Visual Studios
*For Veterans qualified for Veteran’s Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position.

RESPONSIBILITIES
Duties may include but are not limited to the following:

1.Serve as lead worker for software applications/systems team; provide guidance and technical assistance; assist employees at all levels in computer software applications related to specific organizational activities; provide training for end users.
2.Maintain, troubleshoot operational issues, and repair software applications throughout organization in all locations.

3.Coordinate with Technology Services (TS) Department staff, vendors, and partner agencies to resolve problems with multi-system applications; work with software providers to accomplish specific maintenance and modifications.
4.Ensure compatibility of any new software, hardware and/or peripherals with current systems; proactively seek out & recommend upgrades to increase overall effectiveness; test new components and peripherals and customize settings to ensure operational compatibility with network resources.
5.Confer with all stakeholders to ensure data sources and systems are operating efficiently and continue to meet end user and business need. Recommend new and/or improved methods/systems to improve the end users experience.
6.Customized report writing, analyze, develop, write, test, modify and implement procedures for complex report writing applications for departmental use; coordinate report writing efforts of subordinate staff.
7.Analyze complex business and user needs in an agile environment to develop, and recommend technology based solutions.
8.Create operating procedures for current programs; create operating procedures for new software programs; create and maintain detailed user manuals that include functional requirements, interfaces, data descriptions, recovery procedures and intervention methods.
9.Create and oversee the audit process for data quality assurance; create, organize and maintain procedures for data entry quality control. Assist TS in maintaining data integrity including security, backup, archive and recovery processes.
10.Create, and deliver custom training plans for users, including training all new employees of the basics of all software applications used in the organization; continually identify training opportunities for all employees. Develop technical baselines by position, assess skill level of current employees, and communicate training needs to department managers.
11.Attend meetings, conferences, and training workshops and review publications and industry documentation to become and remain current on information system principles, practices, and new developments.
12.Provide security authorization for application access and coordinate security maintenance on computer systems with TS staff.

WORKING CONDITIONS
Incumbent typically works in a variety of setting and locations. Work requires the ability to bend, crawl, climb, stoop and be available at sites to provide client support in the installation, repair and maintenance of hardware and software. Incumbent must be able to lift or move personal computers, terminals and peripheral equipment which may weigh up to fifty pounds. Frequently works early and late hours to meet time lines, provide off-hour upgrade and maintenance, and respond to emergency situations.

WORK SCHEDULE
This position works 40 hours during a standard workweek of Monday through Friday. Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended.

ABOUT CLACKAMAS COUNTY
Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 400,000 citizens.

ABOUT THE DEPARTMENT
The Clackamas County District Attorney's Office is required by state law to represent the state in felony prosecutions, misdemeanor prosecutions, grand jury proceedings, mental commitment hearings, child support actions, family abuse prevention hearings, and juvenile delinquency and dependency hearings.

As the elected district attorney of Clackamas County, I am proud to lead a team of legal professionals who work every day to serve the interests of justice through vigorous and impartial prosecution of those who commit crimes in Clackamas County. Whether it is a high profile crime that garners the public's and media's attention, or a low-level misdemeanor offense, our office recognizes that every crime is important to at least one individual, the victim. We are dedicated to thorough and efficient service to victims, witnesses, law enforcement and the general public.

Ensuring that the interests of justice are met is not easy. But it is always the goal of the Clackamas County District Attorney's Office.

John S. Foote
District Attorney
HOW TO APPLY
CLACKAMAS COUNTY ACCEPTS ONLINE APPLICATIONS ONLY.
To complete an online application and for more information, visit http://www.clackamas.us/ and click on the “Jobs” tab.
 

Complete details: https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=104492&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant