Job Details

Link2Feed Expansion Specialist

Oregon Food Bank, Portland

Job - Non-Profit

Close Date: 02/12/2018

Please apply by: 2/12/18 by 9pm PST
Pay Details: Starting at $47,476/annually. Depending on experience.
*This is a limited duration position, expected to last approximately 1.5 years, with the possibility for extension.*

Who We Are:
Oregon Food Bank (OFB) believes that no one should be hungry. Our mission is to eliminate hunger and its root causes. We provide food, education and hope to our neighbors experiencing hunger, and we build community action to change the systems that allow hunger to grow.
We are collaborative. At the center of a network of over 970 partners, OFB’s work is done in collaboration with organizations throughout Oregon and in Clark County, WA.
We focus on freshness. OFB’s Produce Initiative and Fresh Alliance Program bring fresh food to people facing hunger.
We champion self-reliance. OFB’s education courses teach skills that make families more resilient and impact life-long changes to eating habits.
We advocate for change. OFB advocates for public policies and programs and supports community food systems that address the root causes of hunger.
We are committed to equity and inclusion. We believe that only a diverse, vibrant staff that is fully included will be able to achieve our mission.
Oregon Food Bank is an Equal Opportunity Employer, and we encourage applications from candidates who can contribute to the diversity of our organization. Over and above our commitment to non-discrimination, OFB actively seeks to employ members of the community who have experienced poverty or food insecurity and members of historically marginalized groups including racial and ethnic minorities. Please visit our website to read more about our commitment to equity.

Position Summary:
The Link2Feed Expansion Specialist plays a critical role in the network wide rollout and implementation of Link2Feed, a client intake and data collection software. The Link2Feed Expansion Specialist is responsible for recruitment, onboarding, training, troubleshooting, and relationship management with key stakeholders.

Primary Responsibilities:
• Responsible for all aspects of Link2Feed expansion in defined areas, including recruiting, training, supporting and coaching participating agencies to implement L2F throughout the service area. Meet expansion objectives.
• Implement training programs to ensure that all partner agencies utilize L2F in a way that preserves client dignity and confidentiality, adheres to Oregon Food Bank, Feeding America, DHS and FNS contract rules and regulations, and provides compassionate service to people seeking food assistance.
• Advise participating agencies on agency setup, process flow, and volunteer recruitment for Link2Feed purposes.
• Train, supervise and schedule volunteers, staff and/or interpreters as needed to support implementation process.
• Assess partner capacity to implement Link2Feed. Guide, teach, and provide direction to streamline the Link2Feed implementation process.
• Update Link2Feed training curricula and other materials.
• Provide training, technical assistance, advice, and logistical support for existing L2F agencies.
• Respond to technical support requests.
• Support Program Lead with relationship management, budget monitoring, purchase orders, internal reporting, expansion strategy, agency compliance, resource management, and agency communications as needed.
• Contribute to the Statewide Network Team with 4 other program developers and the Statewide Network Manager, to define and build consensus for OFB’s strategic direction and culture; including personal learning to address systemic inequity and its role in food insecurity.
• Other related duties as assigned.

Skills and Experiences of the Ideal Candidate:
• At least 3 years demonstrated success in a combination of the following areas: project management, community development, program coordination, training or adult education, sales, and or technology implementation. Or satisfactory equivalent combination of education, experience and training.
• Ability to communicate and engage diverse perspectives. Ability to develop and make effective presentations to varied audiences. Ability to develop reports that may include technical information.
• Strong analytical skills.
• Experience troubleshooting software applications and functional issues at the client level.
• Proficient in computer skills and familiarity with software and applications including Word, Excel, PowerPoint, Publisher, OneNote, Outlook, CRM (HighRise) and GoToMeeting; ability to quickly master new software and online tools.
• Experience with digital records retention and data management: Constituent Relationship Management (CRM), GIS, and physical inventory systems.
• Proven ability to plan and facilitate successful community meetings or events; including remotely organizing and coordinating events.
• Ability to manage multiple projects with strong attention to detail; ability to handle interruptions, maintain focus on tasks and produce accurate work.
• Ability to work independently and make programmatic decisions.
• Proven success as a technical assistance provider with diverse stakeholders, ideally with a range of approaches and methods.
• A collaborative and flexible style, with a learning orientation, including excellent judgment, diplomacy, and creative problem-solving skills.
• Experience in modeling cultural proficiency and demonstrated commitment to equity, inclusion and social justice.

Preferred Qualifications:
• Professional or volunteer experience within food banking, hunger relief programming and/or community food systems work.
• Ability to deliver presentations and reports that include technical information.
• Proficiency in a language other than English, bi-lingual and bi-cultural skills strongly preferred.
• Proficiency utilizing Microsoft Office (Word, Excel, PowerPoint, Outlook) and standard office equipment.
• Experience and expertise in conflict resolution.
• Willingness to use personal vehicle for OFB business.

The Fine Print: Work is performed in a variety of office environments and other locations inside and outside of Oregon Food Bank while using a telephone and sitting at a computer screen for extended periods. May lift, move, and carry objects of about 20 pounds, such as boxes, materials, and other supplies. Frequent travel by car to points outside the greater Portland metro area, with overnight stays 6-8 times a year, as well as work outside normal working hours, such as evenings and weekends.

Complete details: