Job Details

Business Data Analyst Manager

Vetsource, Portland, OR

Job - Corporate/Business

Close Date: 03/04/2018

Vetsource is a quickly growing healthcare IT services company in the pet healthcare industry. We have achieved tremendous growth and solid results, but have not yet fully utilized the data at our fingertips for company wide data driven decision making. In addition, many of our services are built around large repositories of data provided by our customers that needs to be transformed and put into action.

General Summary:

The Business Data Analyst Manager is responsible for supporting and overseeing the Vetsource Analytics Team (VAT) and data consumption initiatives across the organization. They and their team will provide data analysis from which departments and managers can make data based decisions ranging from financial to sales to operations and beyond. The Business Data Analyst Manger drives access and understanding of data pulled from disparate locations into consumable, actionable deliverables through both senior level analytical skills and mentoring and performance results of team members. This position provides recommendations and data based guidance to senior management on a regular basis.

We are looking for a personable, motivated, tenacious, analytical service oriented leader to mentor, lead and grow our small analytics and reporting team into a unit that delivers data to drive strategic decisions across the company. The Business Data Analyst Manger that we are looking for will have the skills to drive digestible, results oriented analysis from disparate data locations into consumable, actionable deliverables through both senior level analytical skills and mentoring and performance results of team members. They will need both leadership and team mentoring skills as well as personal technical abilities to identify and obtain access to sources of corporate data; oversees data aggregation, analysis, and interpretation; identify business trends; conduct root cause analysis of business problems; draw conclusions about business operations; and suggest changes or improvements that could improve performance, efficiency, quality, or compliance of operations from both structured and unstructured data sets. Programming experience with languages like Java, Groovy, SQL, etc and experience with semi-advanced reporting tools to work with unstructured data is a must.

Unlike many organizations, this team is not assigned to a particular department or discipline and, instead, is allowed the opportunity to test their skills across all areas of our company including but not limited to finance, sales, marketing, operations and more.

Essential Duties:
Include, but are not limited to the following. Management reserves the right to assign or reassign duties and responsibilities at any time.
Manage strategy and vision of VAT.
Define team goals, lead staff to achieving desired results, and be accountable for team performance.
Coach, mentor, develop, train, and conduct performance evaluations.
Facilitate team meetings, energizing staff to continuously seek new ways of increasing efficiencies.
Conduct proactive research, analysis and delivery of key information.
Identify business trends and problems using complex data analysis.
Interpret statistical analysis to complex data mining independently.
Performs exploratory data analysis, including advanced data visualization.
Successful delivery of services and projects supporting the business both on time and within budget through proactive team management and leadership.
Provides analytical, planning and administrative guidance to VAT team and organizational leaders to assist in the decision making process and implementation.
Analyze, mine and model data using statistical methods and implement algorithms and software needed to perform analyses. Develop machine learning tools and other solutions to improve modeling.
Identify behaviors, trends, insights and translate findings in a way that can be easily interpreted by others. Communicate findings to business partners, leadership, or other key stakeholders to ensure models are well understood and can be incorporated into business processes.
Create digestible reports and analysis views for users.
Highly technical, analytical, with experience managing technical teams to provide services that meet the needs of the business today and going forward.
Other duties as assigned.

In addition to the job-specific responsibilities listed above, all employees are expected to support and model VetSource’s Core Value Principles: Do the right thing every time; Treat others the way you want to be treated; Embrace Change; Be innovative; Get it done; Work hard, have fun! Employees will be held accountable for knowledge and effective application of these principles.

Experience and Qualifications:
Excellent attention to detail
Possess a strong work ethic
Must be team-oriented, possess a positive attitude and work well with others
Ability to provide leadership and mentoring to team members
Outstanding grasp of information technology concepts and processes
Strong communication and interpersonal skills with the ability to effectively listen and communicate information in a clear and concise manner
Ability to communicate and work as a team in to identify and assist in the development of enhanced processes and procedures
Excellent verbal, written, and interpersonal communications
Plan, organize and coordinate work to meet established deadlines and accommodate rapidly changing priorities
Strong conflict resolution skills
Anticipates the needs of the organization
Ability to work independently with minimal supervision
Outstanding analytical skills
Ability to communicate and partner with other departments in order to identify and assist in the development of enhanced processes and procedures
Facilitate process improvement projects with the team based on sound data analysis
Proven ability to lead teams toward organizational goals with successful outcomes

Supervisory Responsibilities: Manage and direct the VAT team
Oversight of all day to day activities as well as the personnel activities of hiring, conducting quarterly coaching conversations, including review of performance and goal setting for next quarter
Discipline, training and staff development
Meets regularly with staff
Provide staff with feedback regarding performance metrics to include correction action if necessary.
Responsible for coaching, mentoring, motivating and retaining staff
Required Education/Experience:
5+ years of data analytics experience
BA in data analytics, economics, math, or similar field
Proficiency with analytics tools

Preferred Education/Experience:
Master’s Degree or higher
Advanced knowledge of Crystal reports and Business Objects
Experience with online dashboards and data delivery
Experience effectively using reporting tools and accessing raw data through SQL and similar programs

Working Conditions
Environment where dogs are present
Working at a computer for long periods of time
Noise level is normally quiet to moderate

The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.

We offer a competitive benefit package including medical, dental, vision, Flexible Spending, Life, and 401(k).

VetSource is an Equal Opportunity Employer that abides by federal and state laws that prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation or national origin; or their status as protected veterans or individuals with disabilities.

Complete details: