Post Date: 01/10/2018
Close Date: 02/10/2018
University Mission: Concordia University is a Christian university preparing leaders for the transformation of society.
Department Mission: Concordia Admission Office: Connect, Serve, Achieve. To advance the university through the marketing, recruitment, and admission of new students.
Are you persuasive, able to embrace university culture and tap into personal motivation to present the case that Concordia University matches what potential students need? If you enjoy a fast paced environment, the Transfer Coordinator might be a position to consider!
The Transfer Coordinator will help the Admission office reach enrollment goals by influencing prospective students to go to enroll as a Concordia University student. The Transfer coordinator makes admission decisions, represents the university at fairs and events, performs unofficial transcript evaluations, and is responsible for meeting enrollment goals.
Minimum Education and Experience Requirements
Bachelor’s degree. Master’s degree preferred.
3+ years progressively successful experience in one or more of the following areas: administrative support, sales, customer service and/or event coordination within higher education or a non-profit working environment.
Knowledge of higher education admission procedures or able to readily gain and apply knowledge.
Demonstrated experience working with members of diverse and/or underrepresented populations.
Bi-lingual or Spanish fluency preferred.
Preference Concordia University is a private, Christian university. Concordia University reserves the right to give preference in employment based on religion in order to further the Lutheran objectives of the University and the Lutheran Church-Missouri Synod.
Position Title Transfer Coordinator
Reports To Assistant Director of Undergraduate Admission (AD0004)
FLSA Status Non-exempt
Position Number AD0016
Salary Grade Grade 3
Primary Work Location Onsite Portland Main Campus
Work Schedule Monday – Friday 8:30-4:30 with occasional evening and weekend work as needed.
Employee Classification 05 – Staff, Non-exempt, Full-Time
Essential Duties and Responsibilities
• Meet student contact and enrollment goals in the areas of inquiry, application, admission, and confirmation for Transfer and Adult Degree pools of students as assigned.
o Reserve 4 hours per day, 4 days per week (M-TH) with a goal of making 4 completed contacts per hour.
o Calling Goal: 30 calls per day/150 calls a week to top prospects.
o Respond to all inquiries and applicants within a 24 hour period.
o Maintain a flexible work schedule and availability to call and meet with students on nights and weekends.
o Enter data and look-up data in the Concordia University administrative management system for the purpose of tracking all contact with students.
o Demonstrate sensitivity to multi-cultural, first generation, and under-represented student populations during all student interactions.
• Maintain full understanding of all programs and majors at Concordia University.
• Assess transcripts and evaluate college credit for the purpose of evaluating transfer eligibility.
• Attend and represent the Concordia University at recruitment and Admission events, occurring on and off campus.
• Prepare and present university presentations to large and small groups.
• Provide a proactive approach to building relationships with community colleges.
• Provide general admission counseling to all undergraduate students and their families by appointments and walk-ins.
• Provide academic, program, and basic financial aid information to prospective students.
• Provide input and creativity to marketing plans and materials.
• Assist in the coordination and marketing of recruitment events.
• Perform other duties as assigned.
Work Contacts Prospective students, faculty, staff and administrators.
Scope of Work Work requires knowledge of institutional policies and practices, as well as the ability to work independently in order to develop relationships with prospective students. Supports the daily operations and goals of the department and follows standard operating procedures throughout course of work.
Working Conditions Involves occasional travel during varying weather and traffic conditions. Office environment.
Minimum Physical Requirements
Able to drive a vehicle in varying weather and traffic conditions.
Able to effectively participate in two-way conversation, as well as make content presentations to small and large groups of constituents.
Able to transition between sites and meeting locations in a timely manner.
Able to lift and carry up to 50 lbs on an occasional basis.
Able to lift, pull, grasp, stoop and reach within an office environment.
Able to sit and stand for prolonged periods of time.
Able to perform repetitive typing and keyboarding activities.
Minimum Requirements (Knowledge, Skills and Abilities)
Able to speak about Concordia University’s mission and approach to a Christian education with prospective students in a comfortable and confident manner.
Able to work independently, with excellent organization and time management skills.
Able to demonstrate excellent judgement, discretion and decision making.
Able to think critically and provide solutions to meet the needs of prospective students.
Proficiency in the use of computers and technology, with emphasis on use of administrative software, the Microsoft office suite, email and electronic record keeping.
Able to work collaboratively with teammates, working with a common goal in mind.
Excellent written, verbal and interpersonal skills.
Able to work and communicate effectively with a varied constituency of university representatives including faculty, staff, and alumni.
Able to maintain a valid and current driver’s license and drive a vehicle.
Able to travel via car or commercial transportation, including overnight travel.
Pre-Employment Screening Requirements
Successfully pass a criminal background check
Attitude and demeanor of all Concordia University employees: As part of a work environment that highly values Christian education, educational excellence and service to students, all members of the community will:
Publicly support the mission of Concordia University.
Communicate effectively with warmth, sensitivity, and understanding as s/he deals with administrative colleagues, teachers, students, parents, faculty, college personnel and program associates.
Work as a team member in a professional environment.
Possess a “service attitude” (willingness to be flexible to meet the needs of the department).
Have a professional physical appearance (appropriate clothing, personal hygiene, etc.).