Job Details

Technical Trainer and Instructional Designer

Stoel Rives LLP, Portland, Sacramento, or Salt Lake City

Job - Law

Close Date: 04/30/2019

This is an exciting opportunity to work for one of the top law firms in the United States and the region. This position is part of the Information Technology department and is responsible for providing quality training and service to end users. Our Technical Trainer and Instructional Designers assess computer training needs, develop instructional materials to meet those needs and provide users with the necessary computer training to function in their jobs through the delivery of one-on-one, classroom, and online instruction, dependent upon the end users’ level of expertise. They are responsible for: curriculum development; onboarding new employees in the use of job appropriate, firm-approved technologies; assisting in project management from initial planning phase to implementation; developing and providing train-the-trainer classes; eLearning resource development and analyzing the effectiveness of training and student feedback. Position will be located in either our Portland, Salt Lake City, OR Sacramento office. At Stoel Rives, you will find challenging work assignments, opportunities for professional growth and community involvement, and a culture of innovation.

ESSENTIAL FUNCTIONS/RESPONSIBILITIES
• Provide quality legal industry technology training, along with innovative services that help lawyers achieve efficiencies in their practice through the effective use of technology
• Work with Practice Groups, department managers, Office Administrators and Human Resources to develop curricula for new hire technology training, as well as supplemental training events for existing employees
• Develop firm training materials, consisting of instructor-led curricula, e-Learning courses, tip sheets, user guides, Tips of the Week, training-related articles and FAQs, as well as maintaining the accuracy of those materials as technology and the use of it evolves
• Occasionally travel to other offices to provide on-site training and technical assistance
• Serve on project teams for rollouts of new technology and upgrades
• Participate in the quality assurance testing and selection process of any new applications and after any upgrades/patches to ensure proper functionality exists
• Assist the Technical Services, Solutions, and Operations teams with troubleshooting application problems, including responding to trouble tickets, and provide end-user technical support as required
• Continue to develop skills and knowledge by seeking out learning opportunities and keeping updated on technology trends and developments in the industry

Other duties as assigned

ESSENTIAL CAPABILITIES
• Expert knowledge of Windows Operating System and Microsoft Office Suite and any applications integrated within the MS Suite
• Expert knowledge of Document Management System, and Customer Relationship Management systems
• Excellent communication and organizational skills
• Mastery of adult learning styles
• Expert knowledge of Learning Management System and e-Learning tools
• Familiarity with eLearning authoring tools, such as Camtasia or Adobe Captivate
• Ability to work independently, and as part of a team and as a team leader
• Ability to remain flexible in a constantly changing work environment and under difficult deadlines
• Proven presentation/platform skills
• Ability to manage multiple, concurrent objectives or activities, and effectively make judgments in prioritizing and time allocation in a high-pressure environment
• Ability to successfully interface with personnel at all levels within the firm

Physical/Mental Capabilities
• The ability to stand or sit for extended periods of time daily
• Ability to lift up to 25 pounds without assistant
• Must be able to operate firm computer equipment and a touch tone telephone
• Must be able to meet deadlines set by management
• Must be available and able to travel
• Ability to respond to email requests outside normal business hours to coordinate last minute changes or additions to New Hire training requests

EDUCATION & EXPERIENCE
Bachelor’s degree or related equivalent combination of education and work experience is required. MCT Microsoft Certified Trainer or equivalent experience, or MOS Microsoft Office Specialist Certification preferred. Three or more years of experience training required, preferably in a law firm. Experience in the development of e-Learning

NORMAL WORK HOURS
This position is exempt. Normal business hours are Monday - Friday, 8:30 - 5 p.m.

To apply please visit our website: https://www.stoel.com/about/careers/administrative-business-professionals/openings

Stoel Rives is an Equal Opportunity Employer

About Stoel Rives LLP: Stoel Rives is a leading U.S. corporate and litigation law firm. One of the largest national firms focused on energy, natural resources, environmental and climate change, Stoel Rives also serves the agribusiness, food and beverage, health care, life sciences and technology industries. With more than 350 attorneys operating out of 10 offices in seven states and the District of Columbia, Stoel Rives is a leader in regulatory and compliance matters, business, labor and employment law, intellectual property, land use, real estate development and construction law. For more information, follow us @stoelrives or visit www.stoel.com.

Complete details: : https://www.stoel.com/about/careers/administrative-business-professionals/openings