Job Details

Case Manager (Developmental Disabilities Program) (Multiple Vacancies)

Clackamas County, Oregon City, OR

Job - Government

Close Date: 10/14/2019

This position will close at 11:59pm (Pacific time) on Monday, October 14, 2019.

This recruitment will be used to fill multiple vacancies. Screening interviews may be conducted during the opening of this recruitment.

Hourly salary starts at: $24.174415
Hourly salary range for the classification is: $24.174415 - $30.461161
Bilingual skills are compensated at an additional 5% when used. Spanish and/or Russian fluency is preferred, not required.


Clackamas County's Social Services Division is looking for Case Managers to join the Developmental Disabilities Services Program.
Case Managers working in this program manage community-based services by providing case management, crisis intervention, residential and family support assistance to Clackamas County adults and children with intellectual and developmental disabilities. Case managers in this position are responsible for authorizing and monitoring Medicaid payment for services.
Competitive candidates will have experience working in the field of intellectual and developmental disabilities. Candidates must have the ability to maintain multiple electronic systems used to authorize Medicaid payment with a high level of accuracy.
Required Minimum Qualifications/ Transferrable Skills:*
• Must meet the minimum standards for a Services Coordinator** under Community Developmental Disability Programs as defined in OAR 411-320-0030 (Organization and Program Management)
• At least 1 year of current (within past 4 years) experience with Intellectual and Developmental Disabilities services
• At least 1 year of experience providing case management services such as developing individual service plans, safety plans, skill training plans and conducting client assessments
• At least 1 year of experience conducting comprehensive assessments of client needs as a regular part of a job, independently and usually without review by supervisor, manager or senior employee.
• At least 1 year of experience monitoring client progress and ensuring service plans are carried out. (This may involve visiting clients in homes, hospitals and/or residential care facilities)
• Experience in collaborating with community agencies, organizations or law enforcement
• Thorough knowledge of federal and state regulations that define the requirements and responsibilities for case management and corresponding services in order to assist the developmentally disabled populations
• Must pass a pre-employment drug test
• Must successfully pass a criminal history check which may include national or state fingerprint records check and reports of substantiated abuse
• Possession of a valid driver's license or an acceptable alternative method of transportation. Must possess and maintain an acceptable driving record throughout the course of employment. Specific information on the County's driving policy can be found at Driving and Vehicle Policy (EPP 52).
Preferred Special Qualifications/ Transferrable Skills:*
• Bilingual in English/Russian, English/Spanish
(c) SERVICES COORDINATOR. The services coordinator must have knowledge of the public service system for developmental disability services in Oregon and at least:
• A bachelor's degree in behavioral science, social science, or a closely related field; or
• A bachelor’s degree in any field and one year of human services related experience, such as work providing assistance to individuals and groups with issues such as economical disadvantages, employment, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, or housing; or
• An associate’s degree in a behavioral science, social science, or a closely related field and two years of human services related experience, such as work providing assistance to individuals and groups with issues such as economical disadvantages, employment, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, or housing; or
• Three years of human services related experience, such as work providing assistance to individuals and groups with issues such as economical disadvantages, employment, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, or housing.
*For Veterans qualified for Veteran’s Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position.


Duties may include, but are not limited to the following:
1. Conduct State of Oregon approved Needs Assessments (ONA) for individual accessing Waiver and K-Plan services, per Oregon Office of Developmental Disabilities Services (ODDS) Policy and OAR, including in-person assessment interviews with individuals in service and relevant respondents, and file reviews. Enter assessment information into ODDS approved database system.
2. Screen individual cases to assess needs, determine eligibility, develop and monitor service plans, provide information and referral services.
3. Prepare and maintain case records; utilize various case management systems; provide collegial casework consultations, maintain effective relationships with community partners and administrators; documentation in appropriate format of all contacts regarding consumers.
4. Organize, attend and lead consumer Individualized Service Plan (ISP) meetings to include the review of consumer services; arrangement/facilitation consultation/training to service providers and families.
5. Respond to emergency situations during regular work and after work schedule hours; arrange for respite care and payment; plan alternatives to institutionalization and civil commitment as appropriate.
6. Advocate for clients with family, providers, public and private agencies, law enforcement agencies, justice system, schools, child welfare, and others.
7. Maintain knowledge of laws, regulations, programs, eligibility criteria, payment methodology, reporting requirements and resources affecting people with developmental disabilities, review, update, initiate and terminate Title XIX Waivers.
8. Authorize and monitor Medicaid payment for goods and services using prescribed rules and expenditure guidelines.


Any satisfactory combination of experience and training that demonstrates possession of the following:
WORKING KNOWLEDGE OF: Methods and techniques of case management; health care, community resources and agencies; principles and techniques of interviewing; laws, rules and regulations applicable to government programs and funding guidelines, including Title XIX; principles and techniques of child and adolescent development and behavior, developmental disabilities, chronic mental illness, drug and alcohol abuse, or economically disadvantaged; office equipment, including personal computers and software programs; when and how to offer protective services to customers.
KNOWLEDGE OF: Oregon Administrative Rules governing developmental disabilities services; serious emotional and behavioral disorders in all populations, and common medical, functional and behavioral effects; medical criteria for levels of care and medical terminology; informed consent, confidentiality and HIPAA.
SKILL TO: Gather information through research and interviews with applicants, customers, families, care providers and others; develop and implement appropriate service plans for customers with diverse needs and diverse settings based on assessment and customer requests; identify community/customer needs and develop programs and resources to meet those needs; interpret and apply federal, state and local laws, rules, regulations and policies; recommend expenditure of public funds in compliance with guidelines; maintain accurate and concise records; communicate effectively, both orally and in writing; establish and maintain cooperative working relationships with customers, families, care providers, community resources, other public and private agencies and County employees; operate computer software and other office equipment; recognize abuse and neglect and how to report.


This position is included in the County’s alternate workweek program, working 37.5 hours during a standard workweek of Monday through Thursday (Fridays off).
Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended.

Clackamas County only accepts online applications.
Special Notes:
• The content of your application, including employment history, must validate your answers to all the questions (both multiple choice and supplemental) or your application may be inactivated.
• This application includes Supplemental Questions. All questions must be answered with accuracy and cover all information asked. Please do not cut and paste your resume as a response to these questions. If the Open Ended questions are not answered, your application may be inactivated and you will not receive further consideration for the position.

Clackamas County does not offer visa sponsorships. Within three days of hire, applicants will be required to complete an I-9 and confirm authorization to work in the United States.
Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.
If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process.


Applicants must pass a criminal records and abuse check according to ORS 409.027 in order to be considered. This requirement is an important step to ensure safety and quality care for the most vulnerable Oregonians, which are children, seniors and people with disabilities.

Complete details: