Job Details

Data Science Client Services Division Manager

Metro, Portland, Oregon

Job - Government

Close Date: 05/31/2019

Salary: $97,509 - $138,505 annually

If you're a data expert and energetic people- and service-oriented manager with a commitment to public service this job may be what you are looking for. Metro's on the cutting edge of using data and analytics to inform decisions about the future of greater Portland. The data science client services manager leads a talented team of data and map specialists who are passionate about turning complex spatial and image-based data into useful information by analyzing demographics, making maps, creating data-driven software applications in Metro's "do-it-yourself" platforms (ESRI's AGOL and Portal), and more.

Metro is dedicated to a better future for greater Portland. With a portfolio that spans land and transportation, garbage and recycling, arts and events venues, parks and nature and the Oregon Zoo, Metro's work generates economic and cultural opportunity, protects nature and wildlife, and helps create a great place people want to call home.

As the leader of the client services team you would bring Metro's mission to life in tangible ways that serve Metro's business lines and community, business and government partners. Recent projects include everything from processing aerial imagery to locating Oregon White Oak trees for native species preservation, mapping and quantifying the location and amount of food scraps generated in the metro area, and understanding how urban lands have developed over time to providing maps for the Metro's Parks Master Plan and creating a dashboard that displays the racial makeup of Metro's staff across its various departments.

You would also be part of a Metro department with a reputation for driving innovation. Building on years at the forefront of land-based information systems, today client services staff are leading the effort to advance equity with qualitative and quantitative data and collaborating with a cross-department team to add machine learning and artificial intelligence techniques to Metro's toolkit.

About Metro
Metro brings people together to shape the future of greater Portland and provides parks, venues, and services that work best across cities and counties. Led by an elected council, this unique government ensures that Oregonians have a voice in land and transportation planning, water and wildlife conservation, garbage and recycling decisions, and arts and event venue management. Metro destinations include the Oregon Zoo, Oregon Convention Center, Portland Expo Center, Portland'5 Centers for the Arts, and Blue Lake and Oxbow regional parks.

Diversity, equity and inclusion
Metro is committed to hiring and supporting staff who reflect the diversity of our communities, and to creating welcoming workplaces. We know diverse voices make the region better and help us fulfill our public mission. Learn more at

• Bachelor's degree in a field with a connection to management, analytics, or customer service.
• Minimum 5 years of experience leading, mentoring, and coaching people.
• Minimum 2 years of project management experience in an analytic field.
• Or any combination of experience and education that provides the necessary skills knowledge and ability to perform assigned tasks.
• Management-level knowledge of at least one quantitative analytic discipline. This could be spatial data analysis or any field that has a comparable level of quantitative methodology.
• Awareness of best practices in equity-related data acquisition and equity analysis methods.
• Awareness of best practices in integrating qualitative techniques with quantitative methods.
To apply: visit for the complete job announcement and a link to our online hiring center.

Application requirements
1) Electronic application, 2) resume, 3) cover letter describing your qualifications as they relate to the duties of this position, and 4) written responses to the supplemental questions.

Metro is an Equal Opportunity/Affirmative Action Employer

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