Job Details

Public Information Officer

City of Portland, Portland, OR

Job - Government

Close Date: 09/09/2019

Bring your talent and expertise to the City of Portland!

Portland is a dynamic, progressive and growing West Coast city with a robust economy and where residents enjoy an enviable quality of life. The City's Bureau of Development Services (BDS) promotes community safety, livability, and economic vitality through the implementation of the zoning code and regulation of the built environment. We are currently seeking a Public Information Officer (PIO) to communicate this critically important work. The PIO is a key member of our collaborative communications team who supports communications strategy, content development and editing, media relations, social media, and creative story-telling. This position will join the Communications Manager as the bureau's primary spokespersons and will develop and implement a variety of communications programs and initiatives that support and promote BDS programs, policies, and projects.

As the PIO you will assist the Communications Manager and team to support the strategic communications needs of the 425-person organization; manage the bureau's response to media inquiries; identify, develop, and execute proactive and strategic media and outreach opportunities for bureau efforts; write, edit and prepare content for a variety of print and online informational outlets; manage all aspects of the bureau's social media program; and serve on the City's and bureau's PIO and emergency response teams, among other duties. You will interact with and present information to internal and external stakeholders including BDS customers, City staff, senior management, elected officials, community groups, neighborhoods, and business organizations. You will manage a wide variety of concurrent projects with conflicting priorities and multiple deadlines. A valid driver's license will be required for certain assignments.

The ideal candidate is a high-functioning, productive self-starter with strong writing and editing skills and an ability to find and tell the compelling story within a complex technical or policy issue. They should bring specific and relevant experience producing engaging content for print, online and digital media for a wide variety of audiences. We are seeking a collaborative team player who is equally comfortable leading or participating in meetings and brainstorming sessions, who has the ability to give as well as receive constructive feedback on work products, and who enjoys a balance of solo, occasionally self-directed working time with collaborative group work and shared responsibilities.

Are you a visual communicator? Help support our evolving approach to visual and online communications. The communications team includes videography, motion graphics, photography, graphic design, social media, and digital communications. We have just finished constructing a recording studio to aid this work. Your creative ideas and energy can help leverage these assets into visual communications strategies and information campaigns that support the bureau's programs and priorities. Come join our diverse and dynamic team!

Join us for an Optional Information Session to learn more about this position and the qualifications (see below for details.

Our Equity Commitment:
The Bureau of Development Services is committed to eliminating racism and all discriminatory practices in our services and in our workplace because we understand the positive value of equitable systems.

Equity: Conditions that allow everyone to flourish so that race, gender, ability and/or other held identities do not determine access or outcomes.

To learn more about The Bureau of Development Services commitment to equity - visit our website:


The following minimum qualifications are required for this position:

1.Knowledge and experience applying principles, practices and techniques of public information, public relations and community outreach programs.
2.Ability and experience applying industry trends and media practices to public information campaigns, including print, web, video and social media.
3.Ability and experience analyzing and making sound recommendations within policy guidelines on complex community, customer and intergovernmental relations, media relations, community outreach, and building industry issues and concerns.
4.Ability and experience establishing and maintaining effective working relationships with all levels of management, elected officials, other public agency representatives, business and community leaders, customers, media representatives, and diverse and traditionally underserved populations through the course of work.


An evaluation of each applicant's training and experience, as demonstrated in their resume and answers to the supplemental questions, weighted 100%. Do not attach materials not requested. Only candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. You have 14 days from the notice of the examination results to let us know if you disagree with your results. Please read the City of Portland Administrative Rule 3.01 for complete information. Additional evaluation for required certifications may be required prior to establishment of the eligible list and/or final selection.

Recruitment Timeline:
· Posting: 8/5/19 – 9/9/19
· Applications Reviewed: 9/10/19 – 9/15/19
· Eligible List: 9/16/19
· Selection Phase Begins: Tentatively 9/23/19
· Job Offer: Tentatively 10/31/19
Timeline is subject to change without notice

IMPORTANT Instructions
Applicants must submit a professional résumé online and answer all required supplemental questions, specifically focused on your qualifications for this position as identified in the "To Qualify" section of this announcement in accordance with the following Application Instructions:
•Your résumé and answers to supplemental question will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification.
•Your answers to the supplemental questions should include details describing your education, training and/or experience, and where obtained which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement.
•Your résumé should support the details described in the answers to the supplemental questions.
•If you are requesting Veteran's Preference, as identified below, please describe in your answers to the supplemental questions any transferable skills obtained during your military service and how they relate to each of the required minimum qualifications under the "To Qualify" section above.
For important additional information regarding Veteran's Preference, Notification Periods, and Optional Information Sessions, please see below.


Application Deadline
All completed applications for this position must be submitted online, no later than 11:59 pm on the closing/application review date listed on this recruitment. E-mailed and/or faxed applications will not be accepted.

Candidate Notifications
If you are notified that you have been placed on the eligible list, you do NOT need to reapply and will remain on the list. The Bureau of Development Services (BDS) may fill future vacancies from this recruitment.

Veteran's Preference
If you are requesting Veteran's Preference, attach a copy of your DD214/DD215 and/or Veteran's Administration letter stating your disability to your profile, as well as checking the box identifying yourself as a Veteran. You must request Veteran's Preference AND include a copy of your documentation for each recruitment you apply for. Veteran's Preference documentation must be submitted no later than 11:59 pm on the application review date listed on this recruitment.

Non-citizen applicants must be authorized to work in the United States at time of application.

It is the policy of the City of Portland that no person shall be discriminated against based on race, religion, color, sex, marital status, family status, national origin, age, mental or physical disability, protected veteran status, sexual orientation, gender identity or source of income. The City values diversity and encourages everyone who is interested in employment with the City to apply. If you wish to identify yourself as an individual with a disability under the Americans With Disabilities Act of 1990 and will be requesting an accommodation, the requests must be made to the Analyst(s) named below no later than the closing date of this announcement.

Shelonda Simpson, Senior Recruiter
Bureau of Human Resources
(503) 823-3555
An Equal Opportunity / Affirmative Action Employer

Complete details: