Job Details

3 to PhD Wraparound Services Coordinator

Concordia University , Holman Campus, Portland OR

Job - Education

Close Date: 11/29/2019

Position Summary
This position is primarily responsible for facilitating service delivery and making referral to students and families within the context of the 3 to PhD initiative. This includes building, planning, and coordinating programming and referral services to improve the stability, quality of community life, and wellness of individuals and families. This person will serve as an advocate for students and families as well as a conduit to partner services within the community.

Concordia University is a private, Christian university. Concordia University reserves the right to give preference in employment based on religion in order to further the Lutheran objectives of the University and the Lutheran Church-Missouri Synod.

Essential Duties and Responsibilities
1. Community Outreach & Support - 25%
·Survey community input and needs to better facilitate planning and implementation of community events / services.
·Build community and encourage attendance through outreach and promotion of services and events available to families.
·Build on, plan, and coordinate programming to improve the stability, quality of community life, and wellness of individuals and families.
·Oversee and implement activities in the community space while working collaboratively with others.
2. Community Engagement & Programming - 25%
·Facilitate and or assist with culturally specific curriculums i.e. Xinachtli Rites of Passage curriculum for Latina/Chicana identified middle school and college female students
·Plan, organize, support and facilitate monthly culturally specific family meetings i.e. Latinx Family meetings and Hayden Island Family Nights
·Coordinate the free Summer Lunch program at Hayden Island, including preparing and facilitating daily activities for children, recruiting volunteers and organizing site-based resources such as the mobile pantry
·Serve as a co-mentor and/or support for Faubion Middle School student affinity groups i.e.MEChA (Movimiento Estudiantil Chicanx de Atzlan) club
·Assist in planning and executing cultural events at Faubion School including Multicultural Night, Hispanic Heritage Month, Indigenous People’s Day, Oregon’s American Indian Week, Black History month and MLK assembly.
3. Partner Communication & Resource Building - 35%
·Field inquiries and requests from students or families who are in need, as well as from community members and/or teachers. Identify, utilize and refer clients and constituents to available services and support systems.
·Interact in a professional manner, communicate clearly with all partners and serve as a resource to the partnership.
·Collaborate with partner staff (teachers/administrators/SUN) to ensure child and family needs are met through connection with the appropriate services.
·Build and maintain relationships with in-house and external services and resources.
·Maintain availability for inquiries from partnering agencies.
·Collaborate with Portland Public Schools, service providers, community partners, and other agency staff to ensure that all services are understood and coordinated effectively and consistently.
·Build and maintain effective partnerships with appropriate local, state, community and faith-based organizations to maximize family access to all available services.
·Staff Faubion pantry biweekly
·Order and pick up donations on a weekly & monthly basis
4. Research, Documentation, & Supervision - 15%
·Create, implement and maintain a system to manage duplication, attendance, and program utilization. Track for changes over time.
·Continually evaluate needs and changes in services and programming.
·Oversee service documentation including attendance, communication, and service delivery.
·Supervise Concordia University Interns (student workers) in coordination with appropriate Concordia faculty (Psychology/Social Work etc.). Adhere to all relevant Concordia policies and state and federal regulations pertaining to employment.
·Recruit and supervise volunteers, including outreach to CU Faculty & Staff and coordination with the CU Office of Service Leadership.

Work Contacts
Community members associated with the Faubion School + Concordia University building, students, family members, and a variety of professionals associated with the 3toPhD® initiative including staff, faculty, and students within the Faubion School. Will field inquiries from community members, teachers, and students/families in need to best identify and utilize available services and support systems. Interactions occur in person, in meetings, via telephone and via email.

Scope of Work
Activities and tasks support the operations of the 3toPhD® initiative and include following standard operating procedures through course of work, ensuring effective and efficient workflows, and adherence to quality and compliance standards. May initiate actions in support of departmental operations. Requires knowledge of institution policies and practices. Works with confidential and time-sensitive information.

Working Conditions
·Office in an elementary school setting and community locations.

Minimum Physical Requirements
·Able to tolerate prolonged sitting and keyboarding.
·Able to walk between offices and classrooms within building.
·Able to lift and carry 50 lbs. on a frequent basis.
·Able to use basic office equipment including phones, copiers and computers.
·Able to climb and descend stairs in a safe manner.
·Able to lift, pull, grasp, stoop and reach within an office and community environment.

Minimum Education and Experience Requirements
·Bachelors or Masters degree in Human Services; BSW or MSW degreed candidates will be preferred due to need to supervise BSW student interns.
·3+ years experience working directly with children and families having a variety of needs.
·Strong preference will be given to candidates who have experience working in partnership with large organizations.
·Bi-lingual, bi-cultural and/or multicultural experience required.

Minimum Requirements (Knowledge, Skills and Abilities)
·Able to demonstrate excellent organizational and problem-solving skills; outcome-oriented.
·Able to consistently demonstrate a culturally responsive, strengths based approach to working with partners and the community.
·Able to be highly productive and self-motivated
·Demonstrates a consistent ability to be flexible, organized and function effectively under stressful situations.
·Able to maintain confidentiality and handle private information with discretion, tact and good judgment.
·Excellent oral and written communication skills.
·Proficient using the Microsoft Office Suite including Word, Excel, Access PowerPoint, and Outlook.
·Able to enter data in a database in an accurate and timely manner. Able to readily learn to use existing administrative software including Banner, Blackboard and Task Stream.
·Ability to maintain a professional appearance and demeanor at all times.
·Valid driver’s license required, access to car preferred.

Post offer, Pre-Employment Screening Requirements
·Successfully pass a criminal background check

Attitude and demeanor of all Concordia University employees:
As part of a work environment that highly values Christian education, educational excellence and service to students, all members of the community will:
·Publicly support the mission of Concordia University.
·Communicate effectively with warmth, sensitivity, and understanding as they deal with administrative colleagues, teachers, students, parents, faculty, college personnel and program associates.
·Work as a team member in a professional environment.
·Possess a “service attitude” (willingness to be flexible to meet the needs of the department).
·Have a professional physical appearance (appropriate clothing, personal hygiene, etc.).

Complete details: