Job Details

Events and Conference Services Manager

Warner Pacific University, Portland, Oregon

Job - Non-Profit

Close Date: 04/30/2020

Warner Pacific University’s Mission: Warner Pacific is a Christ-centered, urban, Liberal Arts University dedicated to providing students from diverse backgrounds with an education that prepares them to engage actively in a constantly changing world. Our hiring practices reflect our missional commitment to being a Christ-centered institution.

Warner Pacific University’s Commitment to Diversity: Warner Pacific University is committed to hiring staff and faculty with an intentionality that demonstrates the importance of having an employee community that reflects the racial and ethnic diversity of the students we serve. Persons of color are strongly encouraged to apply.

Summary Description: The Events and Conference Services Manager is a full-time, benefit eligible position, reporting to the Vice President for Institutional Advancement and External Relations. This role provides leadership, direction, and implementation of all on- and off-campus events on behalf of Institutional Advancement and Enrollment. Working closely with Institutional Advancement, Marketing and Enrollment staff, the Events and Conference Services Manager provides resources and logistics management necessary to make the programs successful. Additionally, this person will oversee Conference Services and Events, and will manage student interns. Additionally, the Events and Conference Services Manager is responsible for coordinating and administering the arrangements for meetings and other functions held by external community groups using Warner Pacific University facilities.

Essential Functions:

Advancement and Enrollment Events:
• Provide leadership and direction to the planning and implementation of key events (40-50 each year) in support of advancement and enrollment activities, including but not limited to:
o Institutional Advancement Events- Founder’s Day, Homecoming weekend, regional and local alumni events, President’s Scholarship Luncheon, Advent Brunch, other events to engage alumni, parents, church partners and donors.
o Admissions and Enrollment- Scholarship Day, New Student Registration, Stakeholders Breakfast.
o Enrollment/Student Life- Welcome Week, Orientation
• Offer a single point of contact for IA and Enrollment event planning and serve as principal liaison to campus community regarding special events for alumni, donors, parents, friends and prospective students and their families.
• Manage event logistics and oversee cooperation between Advancement and Enrollment departments
• Develop timelines, set priorities, and manage logistics for all Advancement and Enrollment department events. This responsibility includes, but is not limited to:
o Negotiate all facilities and catering reservation and contracts, both on- and off-campus.
o Meet regularly with individual staff members and teams from Institutional Advancement and Admissions and Enrollment regarding advance planning for events.
o Provide timely and complete details to originating staff as needed for effective publicity and marketing.
o Share responsibility for event budget management..
• Coordinate event logistics with Campus Safety, Facilities, Student Life, Marketing, IT, and other departments as needed (including reserving location and ordering physical set-up, food, housing, etc.)
• Interface with campus IT staff to manage web-based event reservations and payment systems.
• Meet with any University staff involved in special event development to ensure that policies, procedures and advancement department goals are being met.
• Develop Student Worker Program to assist with growing number of events and conferences
o Recruit, train and motivate a cadre of advancement event interns who can serve as liaisons between advancement and enrollment teams and other end users across campus.
• Travel as needed to assist with onsite event management for large out-of-town events.

Conference and Events Services:
• Organize and oversee external and major campus events to ensure the efficient coordination of all facilities and services and advise on smaller campus events.
• Work with event stakeholders to define client needs, timelines, and budget; conduct site visits of University facilities to discuss various venue options for prospective clients.
• Negotiate with prospective clients regarding event logistics including catering, equipment and parking and generate contracts with required signatures and deposits.
• Create and submit internal room requests and advise Master Calendar Coordinator of booked events.
• Approve all University room requests and resolve scheduling conflicts.
• Create and mail client invoices, track and collect payment for rental spaces, submit payments to Accounts Receivable with appropriate documentation. Follow up on client account receivables.
• Create pre-conference checklist and complete a walk through to ensure the area is properly prepared.
• Contact conference attendees during event to ensure client needs have been met.
• Conduct post-conference walk through to assess possible damages and submit work order requests for maintenance issues as needed.
• Conduct post-event briefings with clients to evaluate their experience and address any concerns.
• Partner with other departments on specific event projects. Use prioritizing rubric to determine which level of service will be appropriated.
• Follow-through with all details on special campus activities, which may include attending evening and weekend meetings and events.
• Attend major events as required to confirm smooth execution.
• Create publications for facility rentals in conjunction with the Marketing Department.
• Update webmaster regularly to create and update a conference opportunities webpage.

Miscellaneous Duties:
• Be present in the office on a daily basis unless arrangements are made with the employee’s direct supervisor.
• Contribute to the support and implementation of the University Strategic Plan.
• Participate in Warner Pacific University professional development opportunities.
• Adhere to University policies and procedures.
• Demonstrate a commitment to a Christian liberal arts education by upholding the mission of the University and abiding by the Employment Standards and Lifestyle Agreement.
• Exhibits commitment to inclusiveness and sensitivity in areas of national origin, ethnicity, culture, gender, and disabilities.
• Perform other duties as assigned.

Minimum Qualifications:
• Three to five years of experience in event planning, conference services or related field.
• Excellent oral/written communication, research, and organizational skills.
• Demonstrated ability to efficiently and effectively solve problems and initiate and implement projects independently.
• Ability to multi-task with accuracy and work effectively in order to adapt and meet deadlines in a fast-paced environment.
• Excellent self-motivation and interpersonal skills.
• Proficiency in computer programs including Windows, Outlook, Word and Excel, and the Internet.
• Experience working with diverse populations.

Preferred Qualifications:
• Bachelor Degree
• Experience working in a higher education environment
• Proficiency in Excel and Microsoft Word

Physical Demands – Work Environment:
The position is located in a typical office environment. Professional/business casual attire is required.

Employment and Lifestyle Standards:
Warner Pacific is a Christ-centered urban liberal arts University dedicated to providing students from diverse backgrounds an education that prepares them to engage actively in a constantly changing world. The University was founded in 1937 by the Church of God (Anderson, Indiana) and maintains a covenant relationship with that body. Central to Warner Pacific’s identity as a Christ-centered higher education institution is the policy of hiring persons whose personal and professional lives reflect:

1. A belief in the deity of and commitment to Jesus Christ and the Christian faith, as interpreted through the historic witness of Scripture and the continuing ministry of the Holy Spirit.
2. The practice of following Christ through day-to-day personal lifestyle choices.
3. A vitality of Christian experience maturing in insight and application and appreciative of differing viewpoints.
4. A commitment to life-long learning and service through personal and professional development.
5. For teaching faculty, the expression of artful teaching, based on mastery of relevant subject matter and in an environment of purposeful and rigorous inquiry amongst a community of scholars who support one another.
6. A capability, by temperament, preparation, and will, to support students as they confront the intellectual, social, physical, emotional, and spiritual challenges of their lives.
7. A sensitivity to and support for the mission, core themes, vision, values, ethos and traditions of the Warner Pacific University community.
8. A commitment to teaching and serving in harmony with the doctrines of the Bible as understood and generally held by the Church of God Reformation Movement.

Employee Agreement:
Mission-based hiring is of critical importance to Warner Pacific University. From its inception, the Church of God has resisted condensing the Scriptures into a formal creed, instead emphasizing salvation as the entrance into the body of Christ; unity in diversity; and a call to holy living as God’s people representing Christ in the world. Warner Pacific, rather than requiring subscription to an institutional doctrinal statement, asks each employee to affirm a personal faith in Jesus Christ by providing a statement articulating the ways in which faith informs the employee’s understanding of his or her vocation at Warner Pacific. Employees are expected to demonstrate and articulate a vital Christian faith and to live in a manner consistent with a Christ-centered lifestyle as informed by the Scriptures of the New Testament.

Further, to ensure orderly operations and provide the best possible work environment, all Warner Pacific University employees are expected to maintain the highest levels of ethics, professionalism, integrity, and judgment. Employees must obey all laws governing the workplace and the business of the University, as well as treat others (students, suppliers, and co-workers) with honesty, respect, and personal dignity in all interactions. Conduct that is malicious, abusive, threatening, dishonest or unlawful is not acceptable. Employees who feel they are being subjected to conduct of this kind should bring the concern to Human Resources. The University environment is expected to be free from discrimination and harassment (including bullying). When an individual’s behavior has direct implications for others and/or the well-being of the University community, there may be cause for institutional involvement, regardless of where the situation occurs.

Warner Pacific University desires to provide a safe and healthy environment for staff, faculty, students, visitors and guests. Therefore, smoking is not permitted on University property, in its vehicles, or at any University sponsored event. The use of illegal drugs or non-prescribed controlled substances is strictly prohibited. Use of alcoholic beverages, tobacco products, electronic cigarettes or marijuana is strictly prohibited on Warner Pacific University campuses.

Equal Opportunity Employer:
Warner Pacific provides equal opportunity for employment and advancement for all employees and applicants regardless of race, color, sex, gender, national origin, citizenship status, disability, age, genetic information, status with regard to public assistance, veteran status and any other status protected by laws and regulations to which Warner Pacific is subject. All employment decisions, including hiring, promotions, compensation, benefits, transfers, and terminations are made in a manner that does not discriminate against individuals in the categories discussed above. Because Warner Pacific is a Christian liberal arts University, the University exercises its legal right to hire Christian employees to fulfill its mission and purpose.

Commitment to Diversity:
Warner Pacific University is committed to building a culturally diverse faculty and a multicultural learning environment. Inquiries are encouraged from candidates who will enrich and contribute to the cultural and ethnic diversity of our University. Warner Pacific University is an Equal Opportunity Employer that seeks a diverse workforce of committed Christians from all racial, ethnic, and socio-economic backgrounds.

Warner Pacific University offers a full range of traditional benefits for qualifying employees, including medical/dental insurance, disability, life insurance, paid vacation and sick time, mission leave, tuition remission, and retirement savings.

To Apply:

In order to be considered an applicant for this position, please complete our online employment application at
Click "Apply Now" to complete the online application, and submit the following:
1. Resume
2. Cover letter with names/contact information for three professional

Complete details: