Job Details

Senior Help Desk Technician

Clackamas County, Oregon City, OR, USA

Job - Technology

Close Date: 11/14/2019

Clackamas County Technology Services (TS) is looking for a Senior Help Desk Technician (Microcomputer Specialist Sr) to be responsible for the installation, maintenance, and repair of complex microcomputer hardware systems and software applications. The incumbent will join our Clackamas County TS team in supporting the technology needs for internal county departments and users.

The Senior Help Desk Technician is responsible for complex end user support and desktop PC maintenance, troubleshooting, updates and network connectivity. The incumbent will support the following areas: Microsoft Windows desktop operating systems; departmental business applications; local and networked printers and scanners; audio/visual equipment installation and troubleshooting; Call Center/Help Desk user support; PC repair, configuration & installation; mobile devices; and related general IT hardware or software provisioning and troubleshooting. Incumbents are responsible for the daily operation and administration of the LAN attached systems. The Microcomputer Specialist, Senior will recommend and implement LAN policies and standards and assists in planning the overall system. Incumbents diagnose problems such as general operating system errors and provide training and general support to microcomputer users.

Competitive candidates will have 5 or more years’ experience supporting a Microsoft Windows based client/server environment.

For detailed information and to apply online please visit our website by clicking on the link at the bottom of this page.

Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. Clackamas County is a great place to live, work and play!

Clackamas County is an Equal Opportunity Employer valuing diversity and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.

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