Job Details

Broadband Account Manager

City of Hillsboro

Job - Government

Close Date: 12/20/2018

Salary Range: $78,496 - $103,296 annually.
Starting salary is $78,496 - $95,503 (depending upon qualifications), plus full benefits package.
Full-time, exempt position.

Hiring a workforce that reflects the diverse community we serve is essential to delivering exceptional City services and programs. The City of Hillsboro is committed to creating and supporting an inclusive and welcoming environment for all employees to thrive. We value, respect, and empower employees as unique individuals with authentic voices and diverse ideas.

Do you excel at building and nurturing relationships with businesses and negotiating mutually-beneficial partnerships?

Do you enjoy championing communications and data technologies, while strengthening connections with the community?

The City of Hillsboro is creating a new municipal broadband Internet service utility and needs the right person to work with businesses, institutions, multi-family residential property managers and new housing developers. We're creating more than just another Internet service provider, we're creating a connected community and we need your help to make sure everyone is a part of it.

Here’s your chance to use your passion to serve the Hillsboro community!

General Statement of Duties
The principal function of an employee in this class is to perform a wide variety of administrative, technical and sales duties for City Broadband. This includes broadband needs analysis, contract negotiation, and sales and service of broadband services. Additional responsibilities include both pre- and post-sale support, such as securing access agreements, cultivating market development
opportunities, and providing customer service resolution. Act as customer liaison with other City Departments to provide a high level of customer service and coordinate programs and services to meet customers’ needs. Coordinate City resources for investigating, resolving and responding to Broadband account customer service issues concerning rates, billing, and service reliability.

Acceptable Experience and Training
Bachelor’s degree in Business Administration or a related field and 3 years’ experience in Broadband account management and direct sales preferably with a broadband and/or telecommunications provider; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above. Must be able to fluently speak and write in both Spanish and English.

• Valid Driver’s License and safe driving record.

To Apply
Please visit our website to apply online through our link. For an alternative to our online application system you may download and print an application packet.

Employment applications must be completed online or returned by mail, fax or in person by the closing deadline of the position. Applications received after the filing deadline, by email, or without a resume, cover letter and supplemental questions will not be considered. Resumes will not substitute for the employment application. Applications may be submitted by fax to meet the application deadline.

City of Hillsboro
150 E Main Street, Second Floor
Hillsboro, Oregon 97123
503-615-3459 fax

The closing date for this position is 5:00 p.m., Thursday, December 20, 2018. Qualified minorities and persons with disabilities are encouraged to apply. EOE

Complete details: