Job Details

Investigations and Complaints Unit Manager

Oregon Department of Education, Salem, OR

Job - Government

Close Date: 10/27/2019

Investigations and Complaints Unit Manager
Application Deadline: 10/27/2019
Agency: Oregon Department of Education
Salary Range: $5,953 - $8,765
Apply Online: https://oregon.wd5.myworkdayjobs.com/en-US/SOR_External_Career_Site/job/Public-Service-Building---ODE/Investigations-and-Complaints-Unit-Manager_REQ-21588

At the Oregon Department of Education, we hire a workforce representative of the communities we serve, understanding that a diverse workforce strengthens our organization. We value diversity and support a positive and welcoming environment where all of our employees can thrive. If you have a passion for providing exceptional service and thrive in a fast-paced environment, then we want to hear from you!

We are currently seeking an Investigations and Complaints Unit Manager (Principal Executive/Manager E) to join our Government and Legal Affairs (GLAM) team at the Salem Office of the Oregon Department of Education. This is a permanent, full-time position in management service.

What you will do!
As the Investigations and Complaints Unit Manager, you are tasked with developing the Department’s policies, processes, and administrative rules for investigations, substantial evidence determinations, contested case hearings, final orders, recommendations to licensing agencies, and appeals in regards to SB 155.

You also supervise the Complaints and Investigations Unit, which covers investigations of sexual conduct by classified personnel and appeals involving discrimination in public education, Division 22 standards, restraint and seclusion, and retaliation. You may, where appropriate, serve as administrative law judge or hearings officer or assign and supervise other administrative law judges or hearings officers on matters involving discrimination in public education, Division 22 standards, restraint and seclusion, and retaliation.

What are we looking for?
A skilled manager with at least three years of management experience in a public or private organization which included responsibility for each of the following: a) development of program rules and policies, b) development of long- and short-range goals and plans, c) program evaluation, and d) budget preparation; OR two years of management experience in a public or private organization which included responsibility for each of the following: a) development of program rules and policies, b) development of long- and short-range goals and plans, c) program evaluation, and d) budget preparation; AND 45-48 quarter hours (30-32 semester hours) of graduate level coursework in management; OR three years of professional experience as a program/project leader , assigning and reviewing work of professional staff (e.g., engineers, etc.) including project responsibility for developing goals and objectives, project evaluation, and monitoring and controlling or preparing a budget.

Candidates who are the most competitive will possess the following background, skills and experience:
• Preference may be given to candidates with:
o Juris Doctor degree
o At least seven years of experience analyzing and interpreting laws
o Bilingual/bicultural candidates
• Effective people management. The ability to manage situations and tailor approach to the individual's skills, needs and performance. Demonstrated ability to see the importance of role modeling. The ability to coach. Ability to provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts.
• Excellent writing ability.
• Experience leading and managing projects, programs and teams to achieve goals.
• Knowledge of administrative hearings process and rule-making process.
• Knowledge of public records laws.
• Knowledge of policy analysis and decision making.

Our Amazing Benefits!
Did you know that the State of Oregon is on the Forbes Top 500 list of America’s Best Large Employer’s? When you join us, you are joining a fast-paced, creative environment with colleagues who are passionate about public service and impact the lives of children and families statewide.
• Excellent medical, vision and dental benefit package for the employee and qualified family members with very low monthly out-of-pocket cost
• Paid days off –
o 10 paid holidays per year
o 3 additional paid "Personal Business Days" per year
o 8 hours of sick leave accumulated every month
o Progressive vacation leave accrual, starting at 10 hours per month, with increases every 5 years
• In addition to standard medical benefits and employee leave, the state also provides additional optional benefits, such as basic life insurance, short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and child care expenses.
If you have a desire to make a difference in the lives of Oregonians, apply today!

How to apply:
To apply for this position, follow the “Apply” link above and attach a resume and cover letter, and answer the additional supplemental questions. For external candidates, please make sure to attach all required documents in the section titled Resume/CV. Internal candidates attach your documents in the section titled Resume/Cover Letter. Failure to attach a cover letter and resume may result in disqualification of your application. Please contact ode.jobs@state.or.us if you have any questions on the application process.

For additional information you may contact us by e-mail at ode.jobs@state.or.us or call 503-947-5635.
The Department of Education is an equal opportunity, affirmative action employer committed to a diverse workforce. The Department strives to create an inclusive environment that welcomes and values the diversity of the people we serve. We foster fairness, equity, and inclusion to create a workplace environment where everyone is treated with respect and dignity. We are most interested in finding the best candidate for the job. We would encourage you to apply, even if you don't meet every one of our qualifications listed. If you are unsure whether you meet the qualifications of this position, please feel free to contact us to discuss your application.

Complete details: https://oregon.wd5.myworkdayjobs.com/en-US/SOR_External_Career_Site/job/Public-Service-Building---ODE/Investigations-and-Complaints-Unit-Manager_REQ-21588