Job Details

Energy Assistance Coordinator

Latino Network, Portland, OR

Job - Non-Profit

Close Date: 04/30/2019

Position Title: Energy Assistance Coordinator
Reports To: Family Stability Manager
COMPENSATION: $35,500 -$44,500 Annually or $17.07-$21.39 Hourly 1.0 FTE Non-Exempt (Limited term until June 30, 2019; Contingent on renewal of contract July 1, 2019 position would transition to regular, full time employment)
CLOSING DATE: Application reviews begin immediately. Open until filled.

Latino Network’s mission is to provide transformative opportunities, services and advocacy for the education, leadership and civic engagement of our youth, families and communities. Our work springs from the core belief in Latino community self- determination—that is, the ability of community members to participate meaningfully in the decisions that affect their lives and the lives of their families. We build and manage collaborative and energetic teams to implement high quality, culturally inclusive programs. We actively partner across a variety of city, county, state and community organizations to deliver training and support, a wide range of services, as well as influence policy.

Latino Network seeks a bilingual (Spanish/English), bi-cultural mission-driven professional with proven nonprofit and community experience to lead a full range of activities for a growing organization. As part of a dedicated Family Life and Financial Stability team at Latino Network, the Energy Assistance Coordinator will work in concert with Latino Network staff and community partners at to support client’s utility assistance. This is a roll-up-your-sleeves position with the capacity to impact the lives of vulnerable families. If you are caring, resourceful, outcome-oriented and able to build strong relationships, then Latino Network is the place for you

Through a unique city-county-school-nonprofit partnership, Latino Network operates as a sub-contractor of El Programa Hispano Católico (EPHC) to administer the Multnomah Stability Initiative (MSI) energy assistance program within the SUN Service System (SUN). The energy assistance program provides culturally specific support and assistance to historically underserved people. This position requires consistent contact with clients, regular communication with Multnomah County, EPHC, and SUN staff and collaboration with partner organizations, schools, local government, and the community. The Energy Assistance Program Coordinator must have experience working with Latino youth and families and be able to communicate clearly and fluently in both English and Spanish.

• Verify eligibility of clients based on source funding guidelines.
• Maintains a detailed case file for each client.
• Utilizes Assertive Engagement to help clients gain access to energy assistance and other supportive services.
• Provides follow-up services and referrals to clients to help ensure their continued stability.
• Works closely with SUN staff, service providers, and partner organizations.
• Data entry into Multnomah County and Latino Network case management software.
• Properly document and submit all program expenditures in a timely manner.
• Regularly travel to off-site locations to provide outreach and services to clients in the community.
• Driving between Latino Network’s Portland and Rockwood offices to support team members as required.
• Ensure absolute confidentiality with respect to all information regarding families served by program
• Properly document and submit program expenditures in a timely manner.
• Demonstrated success in building relationships with people and communities from diverse races, ethnicities, cultures, abilities, faiths, gender identity and sexuality, and economic backgrounds

• Bachelor’s Degree in social science, or 2 years of relevant experience in case management or energy assistance, or other comparable fast-paced service delivery requiring a high level of detail may be considered.
• Successful completion of initial and ongoing employment screens, including but not limited to criminal background and vehicle record as required.
• Excellent written and oral communication skills in Spanish and English.
• Experience working with low-income families and individuals from diverse backgrounds including with trauma-informed care and an understanding of the effects of trauma and how trauma impacts individuals and families
• Working knowledge of and the ability to apply an understanding and appreciation for family dynamics, gender issues, cultural diversity, and individual differences
• Knowledge of and the ability to navigate social services and government agencies
• Knowledge of culturally based worldview, adaptive reasoning, problem solving practices of Latino individuals, families
• Evening and weekend availability may sometimes be required, and work hours are flexible to accommodate program implementation; long hours during peak periods
• Must have a valid Driver License, reliable transportation required and the ability to meet individuals in their own homes, academic settings, and other community settings, including transporting participants as needed
• Automobile liability insurance preferred; must be eligible to be an insured driver under Latino Network’s Commercial Auto Liability
Latino Network provides a generous benefits package that includes;
• 15 days of paid vacation,
• 12 days of paid sick leave,
• 10 paid holidays,
• Employer-paid health coverage,
• 401(K) and life insurance to eligible employees.

Application review begins immediately. Open until filled. Submit your application, resume and cover letter at:, Successful completion of initial and ongoing employment screens, including but not limited to criminal background and vehicle record as required.

For more information about Latino Network visit or on Facebook at

Latino Network is an Equal Opportunity Employer.

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