Job Details

Parking and Transportation Service Manager

Lewis & Clark College, Portland, OR

Job - Education

Close Date: 11/20/2019

Job Purpose

Under the direction of the AVP of Facilities, manages the college-wide parking and transportation programs. Plans and coordinates all college parking and transportation services and supervises staff assigned to the Office of Parking and Transportation Services.

What You'll Do

Program Management

Coordinate and conduct college-wide, objective-based transportation demand management (TDM) planning for the reduction of single occupancy vehicle trips, including strategy development and implementation, regional government agency liaison, statistical compilation, evaluation and reporting, and coordination of TDM section of college and campus Master Plan(s).

Develop alternative transportation programs to support college and campus TDM strategies, objectives and goals which include but are not limited to mass transit, shuttle, carpool, vanpool, bicycle and walking mode reduction programs. Develop and coordinate marketing strategies to promote TDM programs on a routine basis.

Manage and plan shuttle schedules to assure that routes are on time and running smoothly.

Manage the parking permit system including the design and ordering of permits, regulations and forms; developing parking fee collection systems; recommending permit and fee structures; and coordinating vehicle registration and permit sales.

Oversee collection and management of various fees and fines relating to parking and transportation. Make collection policy decisions and conduct hearings for those individuals appealing parking citations. Coordinate revenue collection, following all security and cash handling policies and procedures.

Responsible for budget management including expenditure justification and approval; timecard authorization, and regular review of financial statements adjusting expenditures (labor, materials, supplies and services) in accordance to income fluctuations to maintain sound financial status.

Respond to and resolve complaints from the college and surrounding communities; recommends TDM strategies to alleviate traffic and parking congestion and hazards. Manages the neighborhood revocable parking warning permit program in neighborhoods surrounding the Lewis & Clark College Campus.

Conduct traffic and parking studies; coordinate traffic engineering studies. Plan parking resources including need for specific types of parking spaces. Plan and procure traffic control devices; oversee college roadway signage and ensures compliance with state law.

Serve on campus, other public and/or private transportation, traffic and parking committees; serve as a liaison with local neighborhood groups in the planning and implementation of programs; represent college’s interests in relation to TDM planning and strategies.

Personnel Management

Supervise personnel assigned to the Office of Parking and Transportation Services including hiring, training, performance review, discipline, and staff development.

Lead parking staff, contractors and vendors in reaction to emergencies.

Ability to honor and work with all identities and individuals, particularly those who are underrepresented in the country and/or at Lewis & Clark College.

Must Haves

Bachelor’s degree in business or public administration, urban or transportation planning or a related field. Experience performing the duties of the job may substitute for the degree requirement on a year-for-year basis.

Three years progressively responsible transportation and parking management experience, including one year in a supervisory or lead capacity.

Strong computer skills, word processing, spreadsheet, exposure to relational data base program.

Excellent written and oral communication and organizational skills essential.

Detail oriented, accurate, ability to work independently.

Ability to handle multiple tasks with frequent interruptions.

Ability to maintain valid Oregon driver’s license and meet College vehicle insurance requirements.
Ability to effectively communicate and to remain calm and polite with customers in stressful situations.

Nice to Haves

Masters Degree

Working knowledge and experience in the use of Microsoft Windows, Microsoft Word, and Microsoft Excel.

Ability to work effectively with persons having diverse personalities.

Work Schedule

37.5 hours per week
Benefits Eligible: Yes

Pay Rate

$51,000 to $65,500
Commensurate with experience

Physical Requirements

The job works primarily at a desk or is otherwise involved in activities requiring little lifting, climbing or working in tiring positions
Bending, kneeling/squatting, twisting, climbing (stairs), standing, driving, sitting, walking, grasping/gripping, pinching/squeezing, reaching, pushing/pulling, repetitive hand movements (e.g., typing), seeing, talking, hearing

Complete details: