Job Details

Program Supervisor- Adult mental health

Cascadia Behavioral Healthcare, SE Portland

Job - Health

Close Date: 05/30/2020

This position is located in SE Portland. The schedule is typically Monday through Friday, 8:30am to 5:00pm.
The Recovery Services Supervisor is responsible for direct supervision and clinical oversight of the programs offered at the outpatient clinic(s). The program serves outpatient clients whose symptoms of mental illness result in functioning difficulties in several major areas of life, often including work, social relationships, residential independence, money management, and physical health and wellness. The team of clinicians provides care to (a) out-patient clientele as well as (b) the more severely and persistently mentally ill who may require outreach and support in the community as well as in the office. With the high prevalence of trauma among individuals receiving mental health services, it is required the Program Supervisor understand the effects of trauma on health, coping, and other aspects of the lives of those we serve so as to support a Trauma Informed Care environment. Recovery Services focuses on promoting consumer independence, rehabilitation, and recovery in order to prevent homelessness, unnecessary hospitalization, and other negative outcomes.

Essential Responsibilities

This position description is not intended to be an all-inclusive list of responsibilities, skills, or working conditions associated with the position. Management reserves the right to modify, add or remove duties as necessary.

Provide leadership and oversight of a recovery clinical model of rehabilitation including integration of best practices into daily operations, and evaluation of the program’s services.
Oversee the treatment and clinical needs of all clients and provide input into treatment goals and objectives. Sets and oversees program goals in collaboration with Program Manager and leadership team.
Using a recovery approach to treatment, provide clinical leadership and training/coaching to the Recovery Service team. This includes assessment, treatment planning, and generalized healthcare, medical and psychosocial approaches.
Provide clinical treatment to assigned case load. Complete appropriate coordination of treatment to meet clients changing needs and manage risk.
Assist staff members by helping to resolve difficult client and program situations thereby managing client risk and care.
Monitor the day to day clinical operation of the team including co-leading weekly team meetings with Program Manager in order to continuously evaluate the status of all clients.
Prepare and monitor form for tracking monthly use of taxi/cab vouchers. Submit necessary reports to identified contact and Program Manager.
Operate as point person/transfer coordinator for client transfers to and from the program. This includes review of completion of charts and assessment of documentation accuracy and compliance regarding chart content.
Monitor effectiveness and efficiency of the program and recommend changes that increase the level of service to clients, overall program efficiency and/or reduce program costs.
Prepare various reports for the Program Manager or other stakeholders as required/requested.
Conduct regular quality management checks through regular clinical supervision to employees; Report findings and recommendations for action to Program Manager.
Maintain knowledge of, review and ensure compliance with all applicable federal, state, county, and city regulations, and internal policies and procedures.
Collaborate with Quality Management to develop and implement policies and procedures under which the facility is licensed and operated.
Provide licensure supervision (group and individual) as indicated for the team. The employee is expected to accurately document each supervision session. Establish work plans and priorities for staff members and assess progress of staff members in collaboration with Program Manager. Identify corrective action as needed and collaborate with Program Manager for annual performance reviews.
Assure that staff members document and maintain electronic health record (EHR) and ancillary records in a manner that assures compliance with all agency policies, program procedures and local, state, and federal regulations. Assure that staff members maintain accurate and up-to-date documentation associated with billing, assessment, treatment, client’s progress and other activities as required.
Respect and honor client rights and responsibilities and demonstrate professional boundaries and ethics.
Assist in crisis situations as appropriate, following emergency protocols/procedures and coordinating with the treatment team with interventions which support a trauma informed environment for clients and staff.
Demonstrate responsibility for safety of consumers, staff and property; is familiar with fire regulations and evacuation procedures.
Adhere to mandatory abuse reporting laws and HIPAA requirements.
Complete annual employee training requirements on a timely basis as indicated in the personnel policies and agency requirements. Attend seminars, training and other educational opportunities in order to develop professional skills and abilities.
Participate in all scheduled staff meetings, supervision sessions, and other departmental and agency meetings.
Perform other duties as assigned.

A Master’s Degree in a behavioral science field from an accredited college or university. Demonstrated competency to become credentialed as a Qualified Mental Health Professional (QMHP) as outlined in the Oregon Administrative Rules (OAR). Certification must be kept current and in compliance with the OAR’s. Employee must be able to conduct a Mental Status assessment and formulate a diagnosis according to the most current DSM.

A Licensed Professional Counselor (LPC) or Licensed Clinical Social Worker (LCSW) is strongly preferred

The CADC credential is preferred in addition to a Master’s Degree given the high occurrence of substance use/abuse.

Note: All QMHP qualified positions in the state of Oregon will need to be filled by incumbents who are officially certified or who meet eligibility qualifications to register with MHACBO as a QMHP. If you are not currently registered, you will need to be registered if you become employed with Cascadia. For more details on QMHP certification and registration, contact MHACBO (


A minimum of three years of clinical experience providing inpatient or outpatient services is preferred. A minimum of one or two years of supervisory experience is a plus.

Specialized Knowledge, Skills and Abilities:

Understand recovery model, motivational interviewing, illness management and recovery, and evidence based practices
Working knowledge of strength based case management philosophies and strategies
Operate computer hardware and software (including Electronic Health Record software) at a level needed to effectively perform job functions
Enter and retrieve data
Prepare reports

It is preferred that the incumbent possess a valid driver’s license, three year driving history; clean driving record, ability to pass Driver Motor Vehicle (DMV) check and complete the Cascadia online Defensive Driving course.

Must have the ability to commute to various Cascadia sites and community locations as needed.

Physical Demands:

The Recovery Services Supervisor must have the ability to assist the team in providing safety to all clients and staff in potentially volatile situations.

Regular sitting, Standing, walking, and Keyboarding
Occasionally stooping, lifting 20 to 50 lbs., climbing (stairs), crouching, reaching, and running
Constant visual and auditory
Cascadia is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status such as race, color, sex, sexual orientation, gender identity, religion, national origin or age.
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