Job Details

STA-Operation and Outreach Coordinator-Community Investment Trust

Mercy Corps, Portland, OR

Job - Non-Profit

Close Date: 04/11/2019

About Mercy Corps

Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within.
Now, and for the future.

Program / Department Summary

The Community Investment Trust (CIT) is a proprietary investment product owned by Mercy Corps but built for replication by other organizations. Designed to meet the needs and desires of low- to moderate-income families, the first project, East Portland CIT Corporation (and its commercial retail property, Plaza 122), will provide 300-500 families with a long-term investment opportunity in a commercial-retail building in their neighborhood. Investors will purchase, over time, the $450K in initial equity. Mercy Corps’ CIT program will track outcomes and impact on three mutually reinforcing levels: the individual/family level, the property/ tenant level and the community level. We anticipate a neighborhood incorporating a CIT will become safer, more equitable, and more economically viable with higher quality of life, and more engaged citizens. Mercy Corps believes that the CIT will be a powerful tool to inspire and enable people to improve their own financial well-being as well as their community’s health and prosperity.

General Position Summary
The CIT Operations Coordinator will join the small Community Investment Trust team to support the operations of the first of its kind Financial Inclusion initiative allowing low-dollar investors to safely own share of real estate in their own neighborhoods. Reporting to the Executive Director of the CIT, they will coordinate most of the operations activities at Plaza 122, energetically support current and potential investors, help onboard a temporary Outreach Coordinator (AmeriCorps VISTA), and perform the finance management duties for the CIT.

Essential Job Responsibilities

CIT Operations and Outreach Coordinator - Temporary Assignment

Oversee Property Management relationship and reporting with Norris & Stevens.
Review new leases, renewals, and cancellations with Executive Director to ensure that they follow established guidelines and expectations.
Coordinate Property Improvement grants to prepare for two major medium sized projects and surrounding events to take place in summer of 2019.
Work with EPCIT’s pro-bono Legal Council (DWT) to update and pursue collection accounts, property agreements, and have notices sent out.
Oversee the Investment Portal and work with vendor to address any customer, technical, or other issues.
Input all new lease terms into master ProForma when new and renewed leases are signed.
Follow Financial tasks calendar to collect and input monthly financial reports and statements. Timely compile and prepare for finance manager.
Ensure that regular bank transfers between stakeholders are initiated, approved, and completed.
Outreach and Class Support:
Provide support for facilitators for the regular Owing to Owning classes.
Maintain, and build upon community partner relationships.
Support and help train new CIT VISTA in transition for the outreach and class support activities.
Prepare all materials necessary for O2O classes and communicate with potential and present community investors.
Identify, schedule, and attend community events in East Portland to highlight the benefits of the CIT and recruit more class participants and build partner organization allies.
Organizational Learning:
As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.
Accountability to Beneficiaries:
Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.
Supervisory Responsibility:

Position has no direct supervisory responsibilities.


Reports Directly To: CIT Executive Director
Works Directly With: CIT Executive Director, AmeriCorps VISTA CIT Coordinator, and other departments within MC HQ.

Knowledge and Experience:
BA or relevant experience.
1-2 years in finance and operational support function.
Knowledge and commitment on the issues of financial inclusion and equitable economic development.
Self-starter attitude with ability to take responsibility and undertake tasks with minimal supervision.
Highly organised with the ability to manage competing priorities with very good attention to detail.
Ability to work with program participants directly, as well as internal and external program stakeholders.
Excellent organizational and communication skills.
Familiarity with MS Office, and experience with software for managing and analyzing data.
Success Factors

The successful CIT Operations and Outreach Coordinator is committed to creating opportunities and taking down barriers for low-income and underrepresented individuals to have access to asset building tools. They work well independently and check- in with team updates while feeling comfortable with asking when direction is needed. They will play a key role in transitioning the present VISTA Outreach Coordinator with the new incoming VISTA in March. They will welcome the challenge of working with the CIT Team’s partners such as property managers, legal council and community partners.

Living Conditions / Environmental Conditions

The position is based in Portland, USA and it requires up to 40% travel locally. Frequent travel and evening and weekend hours will be required for this position.

Mercy Corps team members represent the agency both during and outside work hours when deployed in a field posting or on a visit/TDY to a field posting. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues.

Fostering a diverse and open workplace is an important part of Mercy Corps’ vision. Mercy Corps is an Equal Opportunity Employer regardless of background. We are committed to creating an inclusive environment.

Complete details: