Post Date: 10/30/2018
Close Date: 12/14/2018
Apply at: https://bit.ly/2RlcIZn
The Oregon Employment Department (OED) is seeking talented individuals who enjoy a team environment, are dedicated to public service excellence, committed to our mission and values and want to join our team!
We are excited to announce five openings for limited duration, full-time Employment Adjudicator positions in our Unemployment Insurance Center in Beaverton.
These limited duration, full-time positions are scheduled to end on or before June 30, 2019. Limited duration appointments are regular status, benefits eligible, with a designated maximum length of service.
This recruitment will be used to establish a list of qualified applicants to fill the current vacancies and may be used to fill future vacancies as they occur.
These positions are represented by the Service Employees International Union (SEIU).
Our Mission: The Employment Department is a state agency with a mission to Support Business and Promote Employment. We accomplish this by administering the Unemployment Insurance (UI) program; recruiting and referring applicants to job openings and assisting job seekers in their employment searches (Workforce Operations); and developing and distributing workforce and economic information (Workforce and Economic Research).
Our Values: Openness, trust, and integrity; Quality with agility; Delighting the customer; Teamwork with responsibility; and Humor, fulfillment, and inclusion.
What you will be doing:
The primary purpose of this position is to analyze claims to determine monetary eligibility to receive Unemployment Insurance benefits. You will investigate potentially disqualifying issues using fact finding interviews with the parties to the claim. This is a technical position requiring extensive knowledge of complex Federal laws, State statutes, Administrative Rules, and policy manuals relative to the unemployment insurance program.
Recognize and identify claimant eligibility issues, (past, present and future); use relationship-building skills to gather, evaluate and document pertinent facts from claimants, employers, and others. Interview by telephone and correspondence, to obtain pertinent information and documentation relative to the investigation.
Analyze claims to determine eligibility for Unemployment Insurance benefits; apply relevant statutes, rules and regulations; determine need for further investigation and documentation.
Investigate potentially disqualifying issues and use problem solving methods to determine eligibility for unemployment insurance benefits.
Provide quality assurance by reviewing unemployment insurance claims for completeness and accuracy.
Interpret and apply law and policy to each individual's situation; prepare a timely written decision to deny or allow benefits which clearly communicate the facts, conclusions and reasoning used to support the decision, and decide when information is sufficient to issue legally binding decisions and/or offers opportunity for rebuttal.
Adhere to established Benefits, Timeliness and Quality (BTQ) standards pursuant to mandated time frames and issues decisions based on facts.
Analyze decisions written by the central Hearings Panel Hearing's Officers, Employment Appeals Board and the Courts. Determine appropriate administrative action required and change computerized records as needed to pay or stop payment of benefits.
Provide information to the public regarding the UI program while maintaining confidentiality requirements; handles special requests to identify and resolve problems raised by claimants or employers.
Effectively uses knowledge of the labor market to assist claimants in seeking and obtaining employment, and to determine suitable work for claimants.
Evaluate and validate the work search of claimants to determine compliance with active work search requirements. Contact employers and agents both intrastate and interstate for labor market and prevailing wage information.
What's In It for You:
You will feel empowered, engaged and motivated as you work with like-minded individuals who are driven and passionate about the mission and goals of OED. If you have a strong leadership background with knowledge of the UI Tax Program, and experience managing effective teams, don't delay, apply today!
The Oregon Employment Department strives to create an inclusive environment that welcomes and values the diversity of the people we serve. The Oregon Employment Department fosters fairness, equity, and inclusion to maintain a workplace environment where everyone is treated with respect and dignity regardless of race, color, national origin, religion, sex, sexual orientation, gender identity, marital status, age, veteran status, disability, or status as a victim of domestic violence, harassment, sexual assault, or stalking.
Qualifications, Required & Requested Skills
One year of experience processing unemployment insurance claims; OR
Two years of experience which included at least two of the following: 1) identifying contested claims issues; 2) gathering, evaluating and interpreting facts; 3) preparing written statements which may be used for a formal hearing; and/or 4) a working knowledge of federal and state unemployment insurance laws; OR
An equivalent combination of experience. To receive credit, you must clearly describe your experience in all areas listed above on your application form.
DESIRED ATTRIBUTES (Requested Skills): In addition to your related work experience and education, we will use the attributes below to determine whom to interview. You are not required to have all of these attributes, but please make sure that the ones you do have are clearly demonstrated in your application materials. Your application may be graded on spelling, grammar, punctuation, and presentation.
Recognition of the value of individual and cultural differences and how they contribute to a successful workplace.
Team player; ability to work effectively and collaboratively with others
Goal oriented; understand how to set performance measures, set time lines, manage self, projects and deadlines.
Excellent customer service skills.
Excellent analytical skills.
Ability to work in a fast paced environment with frequent distractions.
Complete the online application, including the supplemental questions. Please use the name you want us to address you by.
Veteran's Points: For more information on veterans' preference points, visit: Veterans Resources
Note: Candidates whose training and/or experience most closely match the requirements and requested skills (desired attributes) above may be invited for an interview. Your application materials must include work experience that supports how you meet the minimum qualifications and desired attributes above.
Presides over and manages a high volume caseload on an ongoing basis. Requires maintaining objectivity while working with parties who are frequently emotional, angry, and/or hostile. Requires adjusting to continually changing laws, rules, policies, and procedures to perform daily work. Uses a computer system which requires adapting to changes/updates in computer technology to process work.
Your application materials must include work experience that supports how you meet the minimum qualifications and Requested Skills above. Work experience is based on a 40 hour work week. (Example: 20 hours a week for one year would equal six-months of work experience.)
Transcripts are required as part of our interview process if you are using education or coursework to meet the minimum qualifications. Transcripts can be provided at the time of application or during an in-person interview.
Employment is contingent on the outcome of a criminal records check which may require fingerprints (FBI). Any history of criminal activity will be reviewed and could result in the withdrawal of the offer or termination of employment.
The Oregon Employment Department does not offer visa sponsorships. Within three days of hire, all applicants will be required to complete the US Department of Homeland Security's Form I-9, confirming authorization to work in the United States.
For more information on veterans' preference points, visit: Veterans Resources
Questions and Application Support:
For questions about the job announcement, call 503-947-1289.
For technical help with your login or online application issues, call 1-855-524-5627 from 6:30a to 5:30p PT M-F by leaving a voicemail. It may take up to 24 hours to receive a response. If you do not receive a response after 24 hours, you can email Technical Support at firstname.lastname@example.org.
The Oregon Employment Department is an Equal Opportunity, Affirmative Action Employer Committed to Workforce Diversity.
Complete details: https://bit.ly/2RlcIZn