Post Date: 08/06/2019
Close Date: 08/19/2019
City of Portland, Bureau of Fire and Police Disability and Retirement (FPDR), is seeking a Sr. Business Systems Analyst.
The Sr. Business Systems Analyst serves a key role in helping the bureau deliver excellent service, work effectively and efficiently and meet the bureau's mission. The Sr. Business Systems Analyst will:
Guide FPDR into the future by working with the FPDR management team to:
•Develop a technical roadmap to the future, particularly with respect to document management, benefit administration, and payment processing
•Identify technologies that will improve efficiency, help FPDR to better support our members (firefighters and police officers, retirees and their beneficiaries) and allow us to meet our members' service expectations
•Manage change as new technology is rolled out
Keep FPDR operational by:
•Maintaining the FPDR SQL Database and Member Web Portal
•Supporting phones, fax servers and printers
•Troubleshooting all technology software and hardware problems
•Managing technology vendors and collaborating with the City's Bureau of Technology Services
Support FPDR staff and members by:
•Training, coaching and supporting staff on how to use various applications and technology hardware and software they need to perform their work
•Providing support to staff proactively or when asked; analyze and resolve staff concerns and issues
•Coordinating problem resolution with the City's Bureau of Technology Services, vendors and other technical staff.
•Providing caring customer support to staff and our members
Manage FPDR technical projects using the appropriate project management framework, including requirements gathering and change management
The Bureau of Fire and Police Disability and Retirement (FPDR) provides disability (workers' compensation), retirement and death benefits for the City of Portland's sworn firefighters and police officers, retired firefighters and police officers and their beneficiaries. The bureau is overseen by a Board of Trustees.
About the City of Portland
Lauded as one of the best places to live in America, Portland is a city with a vibrant downtown, diverse neighborhoods, natural beauty, good schools and friendly people. Home to about 650,000 residents within 145 square miles, Portland maintains deep ties to the Pacific Northwest's natural beauty. Portland is listed among the top 25 arts destinations in the United States, named one of the best cycling cities in North America, and one of America's best walking towns. Mount Hood, the Cascade Mountain Range and the renowned Oregon Coast are all just over an hour away. There are 37,000 acres of parks and green spaces within the metropolitan area including the largest urban wilderness in the U.S.: the 5,000-acre Forest Park located within the city limits. Average temperatures range between 34° in winter to 80° in summer and Portland receives 37" of rain annually, less than Seattle, Houston, Baltimore, Boston and Atlanta.
Why work at the City of Portland?
The City of Portland workforce is culture- and solutions-driven, viewing every challenge as an opportunity to learn, improve, and share our expertise. We are committed to removing systemic barriers to resources, access, and opportunity. The City is a believer in ALL people and continues to actively recruit and retain diverse top talent every day. We offer a comprehensive benefits package, including but not limited to medical, dental, vision, basic life, short- and long-term disability coverage to eligible employees and their families. For more information on the City of Portland's benefits please click here. If you are open-minded, motivated, community-focused, and self-aware, please apply yourself at the City of Portland today.
The following minimum qualifications are required for this position and should be reflected in your resume and answers to the supplemental questions:
1.Advanced knowledge of basic database theory, design rules and development practices, including data modeling, data flow and entity relationship analysis.
2.Ability to analyze customer data management and information technology needs; identify new or alternative technological approaches; perform business process analyses and reach sound, logical conclusions regarding customer needs and business requirements.
3.Ability to apply analytic and problem-solving skills to independently develop sound decisions, conclusions, and recommendations.
4.Ability to lead project teams and perform project management responsibilities; work collaboratively with team members, Technology Services, vendors and customer groups to ensure project accountability; and translate between customers and information systems professionals to ensure all parties understand, in their terms, systems needs, requirements and technology parameters and constraints.
5.Ability to exercise independent judgment, problem-solve, and take initiative within established procedures and guidelines.
6.Ability to understand and apply analysis of risk assessment, security implications, requirements and protocols to the development of systems.
7.Ability to communicate effectively, both verbally and in writing; present information, proposals, and recommendations clearly and persuasively.
THE RECRUITMENT PROCESS:
An evaluation of each applicant's training and experience, as demonstrated in their resume and answers to the supplemental questions weighted 100%. Do not attach materials not requested. Only candidates who meet the minimum qualifications will be placed on an equally ranked eligible list. You have 14 days from the notice of the examination results to let us know if you disagree with your results. Please read the City of Portland Administrative Rule 3.01 for complete information.
Posting: 8/5 - 8/19/19
Applications Reviewed: 8/19 - 8/26/19
Eligible List: 9/2/19
Selection Phase Begins: 9/9/19
Job offer (tentatively): 9/27/19
*Timeline is approximate and subject to change without notice
Applicants must submit a professional résumé online and answer all required supplemental questions, specifically focused on your qualifications for this position as identified in the "To Qualify" section of this announcement in accordance with the following Application Instructions:
•Your résumé and answers to supplemental question will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification.
•Your answers to the supplemental questions should include details describing your education, training and/or experience, and where obtained which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement.
•Your résumé should support the details described in the answers to the supplemental questions.
•If you are requesting Veteran's Preference, as identified below, please describe in your answers to the supplemental questions any transferable skills obtained during your military service and how they relate to each of the required minimum qualifications under the "To Qualify" section above.
All completed applications for this position must be submitted online no later than 11:59 pm, on the closing date of this recruitment. E-mailed and/or faxed applications will not be accepted.
If you are requesting Veteran's Preference, attach a copy of your DD214 / DD215 and / or Veteran's Administration letter stating your disability to your profile, as well as checking the box identifying yourself as a Veteran. You must request Veteran's Preference AND include a copy of your documentation for each recruitment you apply for.
Veteran's Preference documentation must be submitted no later than 11:59 PM on the closing date of this recruitment.
Non-citizen applicants must be authorized to work in the United States at time of application.
It is the policy of the City of Portland that no person shall be discriminated against based on race, religion, color, sex, marital status, family status, national origin, age, mental or physical disability, protected veteran status, sexual orientation, gender identity or source of income. The City values diversity and encourages everyone who is interested in employment with the City to apply. If you wish to identify yourself as an individual with a disability under the Americans With Disabilities Act of 1990 and will be requesting accommodation, the requests must be made to the Analyst(s) named below No Later Than the Closing Date of This Announcement.
John DiGrazia, Senior Recruiter
Bureau of Human Resources
An Equal Opportunity/Affirmative Action Employer