Job Details

Financial Aid Systems Technician

Portland Community College

Job - Education

Close Date: 12/31/2018

Financial Aid Systems Technician

Portland Community College

Requisition Number: 09470

Location: Sylvania Campus

Address: 12000 SW 49th Avenue, Portland, OR

Hours of Work: 8 a.m. to 5 p.m. Monday - Friday

Position Status: Classified; Level 19; Full-time; Non-exempt

Starting Salary Range: The first two steps of the range are: $3,369 to $3,470 per month. Higher salary placement may be available based on qualifications, experience and internal equity.

Job Close Date: Apply Immediately; This position will close once sufficient qualified applications have been received

Job Summary:

Under the direction of the Financial Aid Systems Manager performs a variety of technical support activities for the financial aid systems including the financial aid application and correction record load process; transmission of application, Pell Grant origination/disbursement and transfer monitoring data to and from the federal processor. Supports the ongoing testing of programs, processes and data in Banner and other financial aid systems. Functions as the lead trainer of financial aid imaging system and assists in the disbursement of financial aid funds. Guides and advises students and prospective students concerning financial aid programs, forms, regulations and procedures.

Interpersonal contacts include college staff, federal agency representatives, students, faculty, and the public. Incumbent performs technical financial aid systems support on an independent basis subject to supervisory direction and review.

PCC Benefits:

PCC offers a comprehensive benefit package designed to provide employees and their families, including domestic partners, with a access to a broad range of benefit options.

Includes Health, Dental, and Vision options, Group Life, Auto and Home Insurance. Retirement and tax deferred 403B plans.

Paid Leave:
Starts at 6.67 hours of Vacation leave per month (additional vacation hours with years of service)
8 hours of Sick Leave per month
24 hours of additional Personal Leave days per year
11 Paid Holidays

Additionally, PCC provides a tuition waiver for yourself, domestic partner, and children under 24 years of age. Tuition reimbursement for yourself at other accredited institutions.

For a complete list of PCC benefits please copy and paste the following link into another browser http://www.pcc.edu/hr/benefits/

Responsibilities/Duties:

- Performs the federal financial aid application data load process, including downloading electronic application and correction records from the federal processor, uploading records to the Banner financial aid system, batch posting data requirements to applicant records, resolving data discrepancies, coordinating letter and postcard generation and maintaining the database.
- Transmits application and correction data to and from the federal processor. Transmits Pell Grant origination and disbursement records to and from the federal COD. Transmits transfer monitoring data to federal NSLDS system. Assists with troubleshooting and resolving transmission and/or data problems.
- Runs daily update reports after electronic data has been received and uploaded into the Banner system. Reviews and analyzes the reports to determine type and level of action required to update records and/or resolve discrepancies. Reviews data on the federal NSLDS system to determined default and overpayment information. Follows up with students or staff to resolve problems.
- Assists with the Banner annual set up process and on-going testing of Banner upgrades. Supports the development of basic programming statements, population selections, and rules maintenance in the Banner system.
- Provides assistance in the maintenance and enhancement of the financial aid Banner system, Image Now imaging system, financial aid web pages and other financial aid software systems.
- Functions as lead staff trainer for financial aid imaging system. Assists with Banner staff training.
- Performs data entry to convert award notifications.
- Assists in the disbursement of federal student aid; Performs revisions to financial aid awards due to changes in enrollment status, requests for changes in award and other special projects.
-Explains complex policies and procedures and answers questions.
-Resolves problems with document tracking, application status, and check disbursement.
- Participates in professional development activities and attends training workshops.

Minimum Qualifications:

In the online application's Education/Employment History sections, include jobs, duties, and dates that support all of the following qualifications. The information on the resume/cover letter will not substitute for the completed application.

High school diploma or equivalent; Associates degree in computer science, information management, business or related area. Two years of related experience may substitute for the degree requirement.

- Two years of responsible financial aid experience with an emphasis on computer and systems support.
- Demonstrated experience working with complex procedures and regulations.

Good analytical and problem solving skills required.
Must be detailed oriented.
Ability to multi-task, maintain accurate records and convey complex technical information. Requires keyboarding and math skills.

WORK ENVIRONMENT:
Work is performed in an office environment. Extensive use of a computer and long periods of sitting is required. Incumbent may be required to work extended hours on an intermittent basis. Some evening and Saturday work is necessary on a rotational basis. Job demands can be difficult due to heavy work flow, deadlines, competing priorities and changing regulations.

PHYSICAL REQUIREMENTS:
Learned physical skill is required for keyboarding.

Special/Preferred Qualifications:

Special/Preferred Qualifications:

Please describe how you meet the Preferred Qualifications of the position:
1) Proficient with technology:
-Familiarity with Federal Student Aid systems including NSLDS, COD, and CPS
-Experience with file transfer protocol, spreadsheets, document imaging software, and reporting systems
-Experience with student information systems such as Banner, Colleague, Power FAIDS, etc

2) Strong communication and problem solving skills:
-Ability to effectively present complex technical information both verbally and in writing to a broad range of technology users
-Experience using innovative approaches in problem solving, while maintaining a compliance focus
-Ability to utilize critical thinking skills to recognize systems issues

3) Preparation to succeed in a fast-paced office workspace:
-Experience working independently as well as in teams
-Ability to manage work schedule to simultaneously handle multiple tasks and priorities
-Ability to organize and complete assignments to meet deadlines

Additional Posting Information:

Additional Posting Information:

To apply for this position you must submit:
1. Completed responses to the (3) Required Questions from the Committee - scroll to see questions below - (attach document)*
2. Completed online application
3. Cover Letter (attach document)* Please state in detail how you meet the minimum and preferred qualifications
4. Current Resume (attach document)*

* When you apply for the position, you will be given an opportunity to attach the above documents. They may be attached in either "Microsoft Word" or ".pdf" formats.

Please describe how you meet the Preferred Qualifications of the position:
1) Proficient with technology:
-Familiarity with Federal Student Aid systems including NSLDS, COD, and CPS
-Experience with file transfer protocol, spreadsheets, document imaging software, and reporting systems
-Experience with student information systems such as Banner, Colleague, Power FAIDS, etc

2) Strong communication and problem solving skills:
-Ability to effectively present complex technical information both verbally and in writing to a broad range of technology users
-Experience using innovative approaches in problem solving, while maintaining a compliance focus
-Ability to utilize critical thinking skills to recognize systems issues

3) Preparation to succeed in a fast-paced office workspace:
-Experience working independently as well as in teams
-Ability to manage work schedule to simultaneously handle multiple tasks and priorities
-Ability to organize and complete assignments to meet deadlines

- Applicants selected for hire will be required to pass a criminal background check as a condition of employment.

- This position is included in the bargaining agreement between Portland Community College and the Portland Community College Federation of Classified Employees (PCCFCE). Employment in this position will require, as a condition of employment, payment of monthly union dues or a monthly fair share fee in lieu of dues through automatic payroll deduction. Probationary period will be in accordance with Article 13 of the Classified Agreement. Current Classified employees are encouraged to review Article 15 for salary placement guidelines.

- Portland Community College will hire only United States citizens and aliens lawfully authorized to work in the United States. All new employees will be required to complete the designated Immigration Service Employers Verification I-9 form.

- As an Affirmative Action, Equal Employment Opportunity institution, PCC is actively seeking qualified minorities, women, disabled veterans, veterans and individuals with disabilities to enhance its work force and to reflect the diversity of its student body. Applicants with disabilities may request accommodation to complete the application and selection process. Please notify Human Resources at least three (3) working days prior to the date of need.

Documents that must be associated with this posting:

Resume
Cover Letter
Responses to Required Questions

Documents which can be associated with this posting:

Full Time/Part Time: Full Time

How to Apply

For complete job description and application instructions, visit: http://apptrkr.com/1282500

As an Affirmative Action, Equal Employment Opportunity institution, PCC is actively seeking qualified minorities, women, disabled veterans, veterans and individuals with disabilities to enhance its work force and to reflect the diversity of its student body. Applicants with disabilities may request accommodation to complete the application and selection process. Please notify Human Resources at least three (3) working days prior to the date of need.

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Complete details: http://apptrkr.com/1282500