Job Details

Youth Intake Specialist

Janus Youth Programs, Inc, Portland, Oregon

Job - Non-Profit

Close Date: 04/23/2019

The Youth Intake Specialist engages with youth ages 16-24 experiencing homelessness for the purpose of providing risk assessments and referrals to culturally appropriate resources through Janus Youth’s Access Center. The Youth Intake Specialist provides eligibility screening, initial vulnerability assessment, referrals, escorts and strength-based advocacy for young people seeking services through the Homeless Youth Continuum (HYC). This position is primarily single-staffed and works alone for extended periods of time without direct supervisory oversight. Responsibilities include, but are not limited to, engaging one-on-one with highly traumatized youth, communicating with partner agency staff and welcoming donors and maintenance workers at the downtown Portland homeless youth services facility. This position is primarily stationed within the Janus Youth’s downtown homeless youth services facility, and dispatches to nearby partner agencies for the purpose of reducing barriers to services. Janus services are founded on principles of Positive Youth Development, Harm Reduction, Trauma Informed Care and Restorative Justice that empower young people to experience meaningful participation.

The Youth Intake Specialist also provides support to the Janus Street Outreach Program (Yellow Brick Road) in the field, and assists with Stationary Outreach. Street Outreach may include being outdoors in inclement weather and being exposed to highly traumatized individuals who may be experiencing mental health and/or substance abuse challenges.

TO APPLY: Please submit a cover letter and resume through Paycom:

SCHEDULE: Wednesday through Saturday 8am to 6pm. However, this schedule may be adjusted according to the needs of the program.

WAGE/BENEFITS: $16.00 per hour. Janus offers an excellent benefits program including medical, dental, life & long-term disability insurance; EAP; 401(k) and paid time off (varied eligibility waiting periods apply). Voluntary optional coverage is also available.

Applications for all positions may be forwarded to appropriate similar positions within Janus Youth Programs. Positions may vary by location, pay structure, union, and supervisory staff.

QUALIFICATIONS: Any combination of education, experience and training that demonstrates the ability to perform the duties of the position is qualifying.

Bachelor’s Degree in a related field OR any combination of experience and education that provides the demonstrable skills, knowledge and abilities necessary for successfully performing the responsibilities of the position.

A minimum of one year of experience working with homeless youth.

Preference may be extended to current employees of Janus Youth Programs, Inc.


Must value working in a diverse and equitable environment.

Bilingual in Spanish preferred.

Ability to problem-solve, exercise independent judgment and make ethical decisions without immediate oversight within program guidelines.

Ability to work effectively with a team to serve the mission of the program.

Ability to effectively monitor safety and effectively manage potentially escalated or volatile situations.

Ability to stay calm and emotionally available in environments serving highly traumatized youth and young adults.

Ability to accurately and efficiently maintain confidential paper and computerized data.

Ability to accurately record and update data into the Homeless Management Information Systems in a timely manner.

Ability to accurately read, record, and interpret information.

Ability to communicate effectively, verbally and non-verbally, with a broad range of diverse individuals.

Ability to climb at least two flights of stairs.

Ability to walk for extended periods, including during nighttime hours, non-traditional environments and in inclement weather.

Ability to carry an outreach bag weighing approximately 20 pounds.

Ability to consistently attend and be punctual for scheduled work commitments and meetings and be in a condition suitable for performing responsibilities of this position.

Manual/physical dexterity allowing for performance of routine office functions such as copying, faxing, phone use, filing, computer entry, etc.


Driving is not required. All employees who drive for work purposes must have and maintain a valid driver’s license for state of residency, have a driving record that permits coverage under the corporate auto liability policy, and complete the agency’s driving approval process before driving for work. If driving a personal vehicle for work purposes drivers must also have personal auto liability coverage ($100,000/$300,000 levels strongly recommended). Employees are not to drive for work purposes until they have received written authorization to do so.

Bloodborne Pathogens training is required on first day of employment and annually thereafter.

Must complete Mandatory Abuse Training within the first 30 days of employment and annually thereafter.

Provides emergency first-aid, as needed, and must have and maintain standard first-aid/CPR certification.

Must pass criminal history background check.


May involve exposure to communicable diseases, including a variety of illnesses and infections such as the common cold, TB, Hepatitis, flu, meningitis, and HIV.

May involve exposure to vicarious trauma, including direct engagement with highly traumatized youth and mental health/alcohol/drug affected youth and young adults.

This is a mobile position that will require outdoor travel for the purpose of street outreach and engaging youth at community agencies as needed. This may include walking up to two miles, carrying an outreach bag weighing up to 20lbs and occasionally being exposed to inclement weather.

May require working and providing services at locations other than program site (i.e., restaurant, café’, clients’ apartments, etc.,) and may, therefore, be exposed to environments not under agency control (i.e., second-hand smoke, varying hygiene practices, etc.).

This position primarily works alone and will require extended periods of unsupervised work.

This position description is intended to give the reader a general idea of the overall purpose and the main activities and responsibilities that are intrinsic to this position. While this description is intended to be representative, it is not intended to be limiting.

Complete details: