Job Details

Office of Child Care Investigations Manager

Oregon Department of Education, Salem, OR

Job - Government

Close Date: 08/25/2019

Application Deadline: 08/25/2019
Agency: Oregon Department of Education
Salary Range: $5,551 - $7,791
Position Type: Employee
Position Title: Office of Child Care Investigations Manager
Job Description:

***Current Internal State of Oregon Employees please use your Workday account – go to Career – Internal - Find jobs to apply!

***All others - To apply for this position, click on the "Apply" link above to fill out the online application and submit by the posted closing date and time.

The Early Learning Division prides itself on supporting all of Oregon's young children and families to learn and thrive. When you consider a career with us, you will be joining a team who values equity, making a positive impact for children and families, dedication, integrity and collective wisdom to benefit Oregon children and families. We value diversity and support a positive and welcoming environment where all of our employees can thrive. If you are organized, detail oriented and enjoy working in a fast paced environment, then we want to hear from you!

We are seeking an Investigations Manager (Principal Executive/Manager D) position with our Salem Office of the Early Learning Division. This is a permanent, full-time position in management service.

What you will do!

As the Investigations Manager, you manage ELD’s Office of Child Care (OCC) Investigations team within its Legal and Enforcement Unit. You provide leadership and supervision to the day-to-day activities of the Investigation Specialists assigned to the team, as well as continuous leadership over ensuring policies and procedures reflect best practice in child care licensing investigations. The Investigation Specialists are responsible for conducting complaint investigations including joint investigations with the Department of Human Services and with law enforcement agencies for cases involving allegations of child abuse and crimes at child care licensed facilities (e.g., tandem investigations).

You work closely with the Legal and Enforcement Unit, including ensuring coordination of staff between the teams to ensure the successful implementation of OCC’s procedures, policies, and protocol. You provide leadership over the investigative process, ensuring that records are properly retained and investigative files meet the needs of the agency, and ensures that manuals and guidelines for investigations and licensing enforcement actions are complete, up-to-date and reflect office policy. You also make policy recommendations and advise the Legal and Enforcement Director on investigations, licensing cases, and policy matters; and help draft legislative language and administrative rules.

Duties include:

Manage Investigations of Child Care Facilities:

Coordinate and review investigations of facilities and the referral of cases for enforcement.
Provide guidance and oversight of investigative practices and protocols.
Develop training for Investigators concerning investigative practices.
Develop standards for investigation practices; standards for physical files and for recording of investigation data in ELIS.
Develop expectations and metrics for tracking investigations and developing outcome measures.
Assist with investigations, if necessary.
Ensure that work is equitably distributed and that cases are efficiently worked.
Analyze investigations and compliance cases to advise the Legal and Enforcement Director (LED), along with lead CS3s, on whether to close case or proceed with administrative or injunction prosecution and any recommend sanctions.
Review and issue subpoenas and other investigative tools to secure evidence and documents required in enforcement actions.
Recommend the closing of investigations to the LED.
Provide Leadership and Supervision to Team (approximately 15 staff):

Lead in a manner congruent with the department’s values of integrity, expertise, personal accountability, outstanding customer service, collaborative problem solving, and respect.
Perform supervisory functions by interviewing, selecting and providing training for new staff; planning, delegation and overall work duties; completing performance appraisals; counseling of staff and initiating personnel actions and resolving grievances.
Strategic Leadership:

Develop and implement unit work procedures based on policy direction from LED and OCC Director, and monitor work completed to evaluate unit effectiveness and meet performance measures. Prepare and recommend revisions to Investigation policies, procedures practice manuals to increase effectiveness and evaluate their impact on program activities.
Serve as a member of the OCC’s management team and participate in the agency’s strategic planning, policy discussions, development of performance measures and long and short range goals and objectives. Establish and refine performance standards and measure progress towards meeting performance goals. Keep informed of changes and trends in child care laws and regulations and NARA Best Practices. Remain abreast of Oregon criminal, administrative and civil procedure through regular review of case law, federal law and regulations. Remained informed about investigative best practices and training opportunities.
Commitment to Equity: In addition to the cultivation of equitable practices across all aspects of your position description: a. Learn and apply knowledge and skills to interrupt systemic oppression; b. participate and engage in efforts to further Early Learning Division wide efforts to develop and implement the Equity Breakthrough Team work plans; and c. have knowledge of and apply tools, such as the Equity Lens, Culturally Responsive Community Engagement tool, etc., to all the work to ensure that the shared vision and mission of the Early Learning Division is clearly articulated in all the work produced.

What we are looking for:

Six years of experience in supervision, staff-technical, or professional-level work. Two years of this experience must have included supervision and management of a program, section, or unit which included: a) development of program rules and policies, b) development of long- and short-range goals and plans, c) program evaluation, and d) budget preparation. OR Six years of experience in supervision, staff-technical, or professional-level work. Two years of this experience must have included program/project leader responsibility involving one or more of the following areas: a) development of program rules and policies, b) development of long- and short-range goals and plans, c) program evaluation and/or project evaluation, or d) monitoring and controlling or preparing a budget. NOTE: A Bachelor's degree or equivalent course work (144 quarter or 96 semester hours) in a field related to management, such as Business or Public Administration, or a field related to the program of the employing agency, may be substituted for three years of the required experience, but will not substitute for the two years of specialized experience.
Candidates who are the most competitive will possess the following background, skills and experience:

Preference may be given to applicants with:
A law degree, membership in a state bar association, and/or experience as a prosecutor or other criminal trial experience; and/or
Demonstrated leadership skills; and/or
Extensive investigation experience.
Extensive knowledge of child care systems and OCC rules, policies and practices.
Effective people management. The ability to manage situations and tailor approach to the individual's skills, needs and performance. Demonstrated ability to see the importance of role modeling. The ability to coach. Ability to provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts.
Demonstrated strategic thinking, planning, and execution.
Knowledge of administrative hearings process
Knowledge of public records laws
Knowledge of rule-making process
Knowledge of policy analysis and decision making
Demonstrate ability to work in a fast changing environment
Must work well under pressure, meeting multiple and sometimes conflicting deadlines
Our Amazing Benefits!

When you join the Oregon Department of Education, you are joining a fast-paced, creative environment with colleagues who are passionate about public service and impact the lives of children and families statewide.

Excellent medical, vision and dental benefit package for the employee and qualified family members with very low monthly out-of-pocket cost
Paid days off –
10 paid holidays per year
3 additional paid "Personal Business Days" per year
8 hours of sick leave accumulated every month
Progressive vacation leave accrual, starting at 10 hours per month, with increases every 5 years
In addition to standard medical benefits and employee leave, the state also provides additional optional benefits, such as basic life insurance, short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and child care expenses.
If you have a desire to make a difference in the lives of Oregonians, apply today!

How to apply:

To apply for this position, follow the “Apply” link above and attach a resume and cover letter, and answer the additional supplemental questions. For external candidates, please make sure to attach all required documents in the section titled Resume/CV. Internal candidates attach your documents in the section titled Resume/Cover Letter. Failure to attach a cover letter and resume may result in disqualification of your application. Please contact if you have any questions on the application process.

Additional Information

Please monitor your Workday account, as all communication will be sent to your Workday account. You must have a valid e-mail address to apply.
Don’t attach extra documents. We will only look at documents that we ask for.
Warning! The system will timeout after 20 minutes of inactivity. You must submit your application after you begin the process. You cannot save your progress and come back to it later.
This recruitment announcement will be used to establish a list of qualified candidates to fill the current vacancy and may be used to fill future vacancies as they occur.
This position is subject to both Child Protective Services and Criminal History checks, including FBI fingerprinting, and will be required to enroll in the Central Background Registry. Adverse background data may be grounds for immediate disqualification.
Eligible veterans who meet the qualifications will be given veterans' preference. For further information, please see the following website: Veterans Resources. You may also call the Oregon Department of Veterans' Affairs at 1-800-692-9666.
We do not offer VISA sponsorships or transfers at this time. Within three days of hire, you will be required to complete the US Department of Homeland Security's I-9 form confirming authorization to work in the United States.
Helpful links and contact information:

Learn more about ODE
Understanding the State Application Process
Help & Support webpage
Learn more about Oregon
For additional information you may contact us by e-mail at or call 503-947-5635.

The Department of Education is an equal opportunity, affirmative action employer committed to a diverse workforce. The Department strives to create an inclusive environment that welcomes and values the diversity of the people we serve. We foster fairness, equity, and inclusion to create a workplace environment where everyone is treated with respect and dignity. Studies have shown that women and people of color are less likely to apply for jobs unless they meet every one of the qualifications listed. We are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. We would encourage you to apply, even if you don't meet every one of our qualifications listed. If you are unsure whether you meet the qualifications of this position, please feel free to contact us to discuss your application.

Complete details: