Job Details

Program Registration Specialist

Girl Scouts of Oregon and Southwest Washington, Portland, OR

Job - Non-Profit

Close Date: 10/31/2019

Girl Scouts of Oregon and Southwest Washington is seeking a Program Registration Specialist. The Program Registration Specialist builds overnight camp sessions within our customer relationship management platforms (Salesforce and UltraCamp), maintains records and ensures accuracy of data in the CRMs. This role provides administrative support, including reporting out of the CRMs, for the Program team. Additionally, the Program Registration Specialist provides customer service and support to members with program activities and overnight camp sessions including assisting with registrations, answering questions, accepting payments, processing refunds and cancelations.

The Position: This is a full-time position, with base compensation starting $17 per hour, $18 if Spanish/English bilingual.
Benefits include health insurance, life insurance, long-term disability, short-term disability
We also provide a generous retirement plan, paid time off, and paid holidays
See more details on our website

Requirements:
Highly computer proficient
Experience with Microsoft Office (Outlook, Work, Excel)
Excellent communication skills (written and verbal)
Highly organized
Great problem solving skills
Excellent customer service skills
High attention to detail
Demonstrated ability to manage multiple priorities
Strong communication skills – spoken and written
Collaboration/team work
Able to life and carry up to 20 lbs
Must work occasional evening and weekends to provide event support
Experience with SalesForce, other CRM, or database system
Experience creating, running, and analyzing reports
Preferred: Spanish/English Bilingual

Responsibilities:
Provide administrative support to Program team, including overnight camp
Support other program team functions such as highest awards, troop travel, and large-scale events
Manage two customer relationship management platforms (Salesforce and UltraCamp)
Assist customers with program registration, including processing payments, refunds, and cancelations
Provide customer support and answer customer inquiries
Track and confirm all aspects of the registration process for council-sponsored program opportunities
Support program activities and overnight camp including registration, creating rosters, reporting, receipting, and document storage
Database maintenance and cleanup

The Location: This position works out of our Southwest Portland Service Center. We are close to Downtown, Beaverton, and Hillsboro, near Multnomah Village.

How to Apply:
Submit your application with resume via our careers site at https://www.vscyberhosting.com/girlscoutsosw/Careers.aspx?req=2019-300%20PROG-004&Type=JOBDESCR
Applications not submitted through our website will not be considered.

Complete details: https://www.vscyberhosting.com/girlscoutsosw/Careers.aspx?req=2019-300%20PROG-004&Type=JOBDESCR