Post Date: 03/05/2020
Close Date: 06/05/2020
Job Posting Text
About the Position
The Assistant/Associate Director will report to the Director of Overseas and Off-Campus Programs and manage external and internal administrative operations for 40 Lewis & Clark programs, manage physical and mental health concerns, disciplinary issues, and academic accommodations for all students. The Assistant/Associate Director will assist in budget management and office strategic planning, develop program assessment criteria and evaluations for faculty and students, manage all pre-departure orientation and re-entry programming for participants, and promote and implement education abroad opportunities that support and enhance the institutional mission of the College.
What You'll Do
Internal Program Management (25% of the time)
Manage operations of the office, which includes hiring, supervising, performance managing, and training our staff (e.g. Programs Coordinator, work study interns, graduate assistants, volunteers, and peer advisors).
Maintain all administrative processes to ensure ongoing communication between the office, students, faculty, and affiliated programs.
Manage database and information systems to track student and faculty records.
Manage communications and publicity of programs to College stakeholders, which will include the maintenance of our website and publications.
Manage all program advising and stay apprised of academic policies and procedures (e.g. Gen Ed requirements).
Be proactive with design/creation of enrollment management approaches (e.g. implementation of Salesforce).
External Program Management (20%)
Work with in-country staff to manage enrollments and program preparations.
Partake in site visits to evaluate quality of program providers.
Oversee non-LC program enrollments.
Help students manage external applications, housing, and course selection with program providers and universities abroad.
Develop partnerships with other institutions (e.g. NW5) and leverage these relationships to support global learning opportunities.
Assist in reporting study abroad enrollment data to external audiences (e.g. NAFSA, IIE).
Student Health, Safety & Academic Support (20%)
Manage physical and mental health concerns.
Serve as the primary contact for all domestic and overseas insurance support.
Work with students to develop plans for bringing prescription medication abroad, and setting up therapy and other continuity of care plans.
Manage disciplinary issues pre-departure and on-site.
Work with other departments across campus to ensure compliance of FERPA, Clery Act, Fair Housing, and Title IX and how these laws may differ in an international context.
Explore academic accommodations for all students requesting disability services abroad.
Implement strategies for ensuring student safety abroad.
Serve as a 24-hour a day responder to education-abroad student and faculty leader emergencies.
Budget Management and Strategic Planning (15%)
Work with Director to develop program budgets, faculty cost of living adjustments, and operations budgets.
Meet regularly with Business Office budget managers to ensure fiscal responsibility and program frequency decisions based on available resources.
Work with Programs Coordinator to track spending and allocate expenditures in proper budget departments.
Instruct faculty on program budgeting and spending.
Help set and execute long and short term goals for the office.
Program Assessment, Orientation & Re-entry Programming (20%)
Develop program assessment criteria and evaluations for faculty and students.
Serve as a non-voting member of the OOPC, a subcommittee of the Curriculum Committee charged with supervising the development and implementation of various aspects of overseas study.
Oversee all pre-departure orientation and re-entry programming for participants.
Work with College ombudsperson to deliver effective re-entry curriculum.
Mentor students returning from abroad on post-graduation opportunities abroad.
Bachelor's degree or equivalent work experience
Knowledge of Forum on Education Abroad's best practices.
Exceptional advising, writing and public speaking skills.
Knowledge of education abroad models.
Strong organizational skills and ability to follow through on tasks.
Ability to exercise good judgement and discretion on dealing with sensitive materials.
Experience in administration of study abroad programs.
Experience working in a higher education environment.
Advanced responsibility for academic, programmatic activities involving undergraduate students.
Ability to work under pressure.
Experience in crisis management and response.
Experience creating and monitoring budgets.
Nice to Haves
Master's degree in related field
Demonstrated knowledge of best practices relating to study abroad.
Understanding of emerging paradigms in the education abroad field.
Cross-cultural tact and inter-cultural communication skills.
Experience living and/or working overseas.
37.5 hours per week
Benefit Eligible: Yes
Commensurate with experience
The job works primarily at a desk or is otherwise involved in activities requiring little lifting, climbing or working in tiring positions.
Bending, Crawling, Kneeling/Squatting, Twisting, Climbing (ladder), Climbing (stairs), Standing, Driving, Sitting, Walking, Grasping/Gripping, Pinching/Squeezing, Reaching, Push/Pulling, Repetitive Hand Movements, Seeing, Talking, Listening