Post Date: 05/14/2019
Close Date: 06/02/2019
Come join our team in the role of a Bilingual-Permit Technician Assistant (English/Spanish). This position is highly visible and customer based in that it interfaces with the public most of the day. The successful candidate will process land use and building records, and explain permit processes and department procedures to building contractors, architects, engineers, builders, and the general public concerning land development and improvement, permit requests, and related concerns. This position serves as a liaison between city staff and customers.
Tigard is a city making change and building community. We are implementing a strategic plan that moves our city toward a vision of being more walkable, where all of our community can lead healthy interconnected lives.
Please review the Permit Technician Assistant classification for additional details
EXAMPLES OF DUTIES:
• Provides basic information regarding processes, procedures, and requirements for obtaining planning, engineering, and building permits to the public including homeowners, developers, and contractors in person and over the telephone.
• Calculates, reviews, receives, and processes payment for permit fees and issues receipts; posts payment information to departmental, fiscal, or other records according to standard procedures; handles and balances cash drawer to appropriate accounts and reconciles reports.
• Provides basic information from plans, permit database system.
• Enters and maintains data in the department's permit database and for incorporation into the Geographical Information System (GIS)
• Coordinates requests for public records submitted within specific deadlines regulated by the State of Oregon.
• Assists the public and city employees by providing information and research assistance regarding city records.
• Performs data entry to populate records information management software according to established procedures.
• Perform file maintenance tasks to maintain records and information repository integrity.
• Knowledge of equipment operation and software programs for electronic records management, including imaging systems, scanners, microfiche and other electronic media.
• Other duties as assigned in classification.
Knowledge and Abilities:
Basic business arithmetic and statistical techniques. Record keeping and cash management principles and procedures. Basic computer applications related to the work including word processing, Geographic Information System (GIS), database, and spreadsheets. Techniques for dealing effectively with the public, vendors, contractors, and City staff, in person and over the telephone. Ability to learn basic organization, procedures, and operating details of the Community Development Department. Learn basic applicable Federal, State and local laws, codes, regulations, policies, technical processes, procedures, and requirements related to building, engineering, land use, and/or urban planning sufficient to provide prepared information to the public. Modern office administrative support practices and procedures, including the use of standard office and computer equipment. Computer applications related to the work, including word processing, database and spreadsheet applications.
Any combination of training and experience, which would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be: •Equivalent to the completion of the twelfth (12th) grade AND
•One (1) year of varied technical, clerical or paraprofessional support experience in a municipal or county building, engineering, or planning department or equivalent private sector experience.
•Bilingual (English/Spanish is required)
Union Representation: SEIU
Additional pay: 3% bilingual incentive pay in addition to stated salary.
Schedule: This position is 40 hours per week (Monday-Thursday) 7:45 a.m. to 6:15 p.m.
How to apply: Please apply online. We do not accept applications that are emailed. Applications must be received by the Human Resources Division by closing time/date.
IMPORTANT: In lieu of resumes and cover letters, The City of Tigard evaluates an applicant's work history and responses to supplemental questions. Please complete the application and answer the supplemental questions thoroughly to ensure our subject matter experts can appropriately evaluate your experience.
ATTENTION VETERANS: Please upload your DD214/Separation documentation