Job Details

College & Career Attainment Program Lead Case Manager

Youth Progress, 2020 SE Powell Blvd Portland Oregon

Job - Non-Profit

Close Date: 12/29/2018

College & Career Attainment Program Lead Case Manager

Youth Progress is seeking an experienced, collaborative, and culturally-responsive Lead Case Manager to join our team. The person in this position will ensure proper follow-through of each client's individual treatment program. The Lead Case Manager will assist in the development of client treatment plans, Behavior Rehabilitation Services, and 30 day support contracts for the young adults in the College and Career Attainment Program. The College and Career Attainment Program is a proctor day treatment program designed to help young adults in the Juvenile Justice and Foster Care systems transition successfully into adulthood. The Lead Case Manager will work with other Youth Progress Association program staff, Probation/Parole Officers, and community-based programs as well as in the general community. This position will report to the College & Career Attainment Program Supervisor.

I) Essential Duties and Responsibilities

Case Management:
Ensure consistent, well coordinated care for clients by communicating clearly and routinely with internal and external personnel involved in clients' cases, including foster parents, caseworkers and/or parole and/or probation officers.
Monitor the full spectrum of client treatment to ensure that the client's physical, mental, and educational needs are being met.
Leverage your organizational skills to manage your client schedules, activities, appointments, etc.
Invest in clients' ongoing success by documenting client needs, behaviors, and support plans. Help ensure that our documentation is on time and meets state requirements.
Create strong relationships with clients on caseload and throughout the program.
Provide weekly one to one counseling with youth and foster parent on your caseload and crisis support as needed.
Be actively involved in efforts to improve the quality of our treatment approach and implement best practices

Client Support:
Model and support client development of social and emotional skills. Teach and practice independent living skills like financial literacy, time management, and communication.
Create strong and trusting relationships with staff and clients. Set aside time to build rapport with clients.
Be a cultural leader by maintaining a calm, positive, and professional presence. Role-model problem-solving and conflict resolution throughout your work.
Help client regulate their emotions proactively and identify when to provide additional support. Ensure the safety of clients by providing supervision both on site and in the community as required.

Staff Guidance & Support:
Proactively support staff and foster parents by providing effective clinical input on client behavior management.
Offer insights and guidance on client dynamics and interactions in the home and in the community.
Care coordination with internal and external teams to ensure clients are supported effective.

Documentation & Evaluation:
Evaluate youth needs using psychological health assessments, behavioral reports and in-person evaluations.
Develop and revise service plans tailored to the clients on your caseload.
Ensure that all treatment plans and clinical documentation meet program and state requirements.
Complete required documentation & communication in an efficient manner.
Communicate clearly and professionally.

Assessment and Advocacy:
Assessing the clients' home environments and conditions; document and report findings to clients' internal and external teams
Engage in mentoring activities and assess the client's progress towards the fulfillment of identified goals and objectives
Develop resources for client special needs, such as school, alcohol and drug issues, recreation, and cultural interests.

Assisting in the development of a treatment review meeting at a minimum of every 45 days for all assigned clients based on information gathered from daily logs, other YPA staff, and outside resources. These reviews will detail the client's progress toward the completion of his or her Master Service Plan.
Responsible for ensuring that client files are up to date and in proper order, including but not limited to BRS hours, disciplinary issues, counseling progress, job information, home visits, medication schedules, tracking sheets, etc.
Complete and monitor daily logs for each client in program, for a weekly minimum of 11 hours. Daily logs will consist of significant interactions with staff, peers, employers, and school personnel as well as special appointments and family/PO meetings, etc.

Supervisory and Lead Responsibilities:
Be an active part of the after-hour, on-call rotation for the community based programs, which includes responding effectively to programmatic, procedural, policy, and supervisory issues as they arise. Lead the development and monitoring of the counselor practice guide.

Aftercare Planning:
Work with the treatment team to develop an aftercare support plan for clients who graduate from the program. If a client successfully transitions, Youth Advocates will also contact the youth consistently for a period of 90 days to support the client's transition into the community. Youth Advocate will document those contacts and the final status of the client.

Other Duties:
Support other program functions as assigned

II) Position Requirements

2+ years progressive case management and job coaching experience in a social service environment required.
Master of Social Work or related field preferred
Experience providing services to youth involved in the juvenile justice and foster care systems required.
Experience in planning, managing and evaluating the delivery of services within a social service organization.
Commitment to advancing equity, diversity, and inclusion at the individual, organizational, and systems level.
About Us: Youth Progress provides safe and stable homes to youth in the Juvenile Justice and Foster Care systems. We are trauma-informed, culturally responsive, and provide individualized and comprehensive supports to youth in our programs. We are dedicated to helping youth become productive members of the community.

At Youth Progress

1. We believe youth in the juvenile justice and foster care systems are leaders, scholars, artists, athletes and entrepreneurs

2. We believe in the power of relationships, and working tirelessly to earn the trust and respect of youth in our programs

3. We believe in treating youth with unconditional positive regard

4. We believe in creating caring environments that inspire change in the hearts and minds of youth

5. We believe staff and youth are on a transformational journey together

Position & Environment Details:
Full Time: Yes
On-call: Yes
Hours: Typically 9-5, M-F. Some evenings and weekend as needed.
Co-workers: The person in this position will report into our College and Career Attainment Program Supervisor and will also work closely with program staff to ensure clients get the supports and resources needed to succeed. As an agency, we're creative, open-minded, and bustling. We're often busy, but never too busy to help brainstorm a complicated problem or share a word of support.

Day to day: No two days are exactly alike and there is a great opportunity to build upon our current systems and processes to ensure efficiency and effectiveness in the role. The job is office-based and also includes travel throughout our community. If you think critically and creatively, and you like having full & varied days, this position could be a great fit.

Applicant Qualifications: Required:
Bachelor's degree in psychology, social work, or social sciences
2 years prior experience working with Proctor or Foster Parents
Current driver's license Preferred:
Master's degree in psychology, social work, or social sciences
5+ years experience in working with youth involved in the juvenile justice or foster care system
Strong network and community connections
Experience in direct services, case management, counseling, family support etc.

Contact Info & Application Instructions:
To Apply: Submit a cover letter and resume to Arlene Rodrigo,
Please note that only applicants progressing to the interview stage will be contacted.

Bonus structure
Generous vacation/sick accrual
100% premium paid health insurance
Eligible for membership in OnPoint Community Credit Union
Education assistance available after 1 year of employment
Employee Assistance Program provides free counseling services
Training and professional development

Complete details: