Job Details

East and North District Offices Supervisor (Supervisor II)

City of Portland Office of Community & Civic Life, 97220, OR

Job - Government

Close Date: 06/16/2019

The Position

East and North District Offices Supervisor (Supervisor II) description image

This position joins the Office of Community & Civic Life at an exciting and dynamic time of change for the bureau and City. This position supervises a newly combined unit consisting of the East and North district offices within the Neighborhood Outreach and Support program. This position manages staff and programs in two physically separate offices in two geographic districts that provide service to a third of the population of Portland. These districts also represent complex socio-economic and racial/ethnic community histories in Portland with dynamic government-community relations.
This position is responsible for the integration of the East and North district offices with local communities, other Civic Life programs, and other community-development networks and initiatives representing government, business and independent sectors. This position strengthens the overall capacity of the bureau in key operational areas.
The position:
 • Directs the strategic development and continuous improvement of the bureau's City-operated district offices and their integration with the bureau's five other district offices operated by non-profit contractors. This position will lead and manage the process for determining when, how and under what conditions these city-staffed offices will be returned to a community-staffed model after decades of existing in its current form. • Supports and manages a multicultural team that applies a racial and social justice analysis and delivers equitable outcomes through collective efforts.
• Oversees the East and North Office service provision to communities representing issues, neighborhoods other geographies, and identity through continuous exploration, understanding and partnership with communities in East and North Portland.
• Directs future program development, in coordination with community and local business partners, to meet the mission of serving all community members, especially those historically not well-served by government or through these offices.
• Develop and administer budget for the two district offices, monitor budget efficiencies and performance, and track annual and multi-year revenue/expenses.
• Work with the director and leadership team to implement the bureau's strategic goals and intersectional equity efforts.
• Work with the director and leadership team to address complex community, bureau and citywide issues and goals.
• Maintain and cultivate contacts and relationships within multiple professional and community fields (city governance, program-specific areas, policy realms, community, and more). 

The City of Portland is committed to offering medical, dental, vision, basic life, and long-term disability coverage that provides quality care, support and value to eligible employees and their family members.  Additional benefits such as flexible spending accounts, supplemental life insurance, and employee assistance program coverage are available to ensure employees have the appropriate tools to safeguard themselves and their family. The City of Portland participates in PERS, the Oregon Public Employee Retirement System.  For more information on the City of Portland's benefits please click Benefits Information | The City of Portland, Oregon.

To Qualify

The following minimum qualifications are required for this position:

  1. Strategic thinking and demonstrated track-record in working respectfully and collaboratively with multicultural communities in social change and community-led efforts.
  2. Design and implementation of programs and services that build community leadership and collective power for advocacy; cross-cultural and cross-issue organizing. Experience in community grantmaking and provision of technical assistance for the development of emerging, grassroots and organizing groups.
  3. Ability to analyze, apply and generate data from lived experiences, social history, and traditional research methods in support of building of social change policy and practice agendas.
  4. Exceptional judgment, discretion, tact and diplomacy in dealing with highly sensitive, complex, confidential and controversial issues and situations.
  5. Exceptional written, spoken and inter-personal communication abilities.
  6. Ability to supervise, train and coach others to deliver and maintain consistent, high-quality standards and equitable outcomes.
  7. Budget development and administration, monitoring budget performance, forecasting annual and multi-year revenue/expenses. 
Preferred qualification:
Bilingual in English and any of the City's 10 harbor languages (Spanish, Vietnamese, Chinese, Russian, Romanian, Ukrainian, Japanese, Somali, Arabic, Laotian)

The Recruitment Process

An evaluation of each applicant's training and experience, as demonstrated in their resume and supplemental questions are weighted 100%. Do not attach materials not requested.  Only candidates who meet the minimum qualifications will be placed on an equally ranked eligible list. You have 14 days from the notice of the examination results to let us know if you disagree with your results. Please read the City of Portland Administrative Rule 3.01 for complete information. Additional evaluation may be required prior to establishment of the eligible list and/or final selection.
  • Posting date: 5/20/19
  • Closing date: 6/16/19
  • BHR review of all applications: 6/17/19-6/21/19
  • Eligible list to bureau: 6/24/19
  • Bureau first review completed: 6/24/19-6/28/19
  • Candidate 1st interviews:  7/2/19
  • Candidate 2nd interviews: 7/9/19
  • Check references: 7/15/19-7/19/19
  • Offers made: 7/22/19
  • Approximate start date: 8/8/19

Additional Information

Application Instructions

Applicants must submit a professional resume online, specifically focused on your qualifications for this position as identified in the "To Qualify" section of this announcement in accordance with the following Application Instructions: 

  • Your resume and answers to the supplemental questions will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification.
  • Your answers to the supplemental questions should include details describing your education, training and/or experience, and where obtained which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement.
  • Your resume should support the details described in your answers to the supplemental questions.
  • If you are requesting Veteran's Preference, as identified below, please describe in your answers any transferrable skills obtained during your military service and how they relate to each of the required minimum qualifications under the "To Qualify" section above.
  • All completed applications for this position must be submitted no later than the closing date and time of this recruitment. E-mailed and/or faxed applications will not be accepted

If you are requesting 
Veteran's Preference, attach a copy of your DD214 / DD215 and / or Veteran's Administration Letter stating your disability to your profile, as well as checking the box identifying yourself as a Veteran. You must request Veteran's Preference AND include a copy of your documentation for each recruitment you apply for. 

Veteran's Preference documentation must be submitted no later than the closing date and time of this recruitment

Non-citizen applicants must be authorized to work in the United States at time of application.    

It is the policy of the City of Portland that no person shall be discriminated against based on race, religion, color, sex, marital status, family status, national origin, age, mental or physical disability, protected veteran status, sexual orientation, gender identity or source of income. The City values diversity and encourages everyone who is interested in employment with the City to apply. If you wish to identify yourself as an individual with a disability under the Americans With Disabilities Act of 1990 and will be requesting accommodation, the requests must be made to the Analyst(s) named below No Later Than the Closing Date of This Announcement. 

Terrol Johnson, Senior Recruiter
Bureau of Human Resources
(503) 823-3172

An Equal Opportunity / Affirmative Action Employer


To assist you in understanding this position and the recruitment process, we will offer an Optional Information Session that will provide you with details about the position and about the application process. You are not required to attend to apply for this job but attending will help you with the application process. You are welcome to join us for this optional information session:

East Portland Community Office
1017 NE 117th Ave
Portland, Oregon 97220
Wednesday, May 22, 2019
6 – 7 PM

Complete details: