Job Details

Director, eCommerce Technology

Columbia Sportswear Company

Job - Corporate/Business

Close Date: 06/14/2019

The purpose of this position is to develop the digital architecture and roadmap for the eCommerce, mobile sites, Brand Marketing sites and other consumer-facing digital initiatives for Columbia Sportswear Company. This position will be responsible for the technical strategy and architecture as well as interactive consumer experiences for Columbia Sportswear Company digital platforms while leading a team of engineers and quality assurance professionals. This spans across all channels and consumer engagement points from online and in-store to social and consumer care. The role will foster idea generation, incubation, pilot programs and eventual widespread deployment of consumer facing innovative technology to enhance the consumer experience for Columbia Sportswear.


Strategy & Planning
•Develop and implement a multi-year digital technology strategy, architecture, and roadmap, driving increased revenue and elevated consumer experience across all consumer touch points incorporating elements of omni-channel and consumer personalization.
•Foster and grow new innovative ideas to provide a unique consumer experience that sets Columbia Sportswear Company apart from other competitors.
•Develop and implement short- and long-term strategic plans to ensure website and infrastructure capacity meets existing and future requirements.
•Participate in the development of digital consumer experience and GIS strategies in collaboration with the senior team.
•Establish service level agreements with business units and vendors.
•Align technology goals with goals and objectives set by the Digital businesses across the globe.
•Build and maintain strong relationships with business partners in Digital Commerce, GIS, Digital Marketing, Consumer Care, Merchandising/Planning and Retail.

Acquisition & Deployment
•Prepare RFP’s, bid proposals, contracts, scope of work reports, and other documentation for digital consumer facing technology projects and associated efforts.
•Negotiate with vendors, outsourcers, and contractors to secure eCommerce specific products and services.
•Collaborate with GIS department with the planning and deployment of infrastructure security measures.

Operational Management
•Manage and set priorities for the design, maintenance, development, and evaluation of all consumer facing technology systems and implementations.
•Oversee all project timelines, workload, testing and implementation of all digital projects and day-to-day production support.
•Troubleshoot and resolve issues across all aspects of the eCommerce platform and partner landscape.
•Define software standards in conjunction with the management team and other stakeholders.
•Manage operational costs associated with eCommerce technology and development.
•Collaborate with executive team to forecast near- and long-term financial investments for expanded functionality/user base.
•Participate in governance committees to help socialize and prioritize initiatives
•Collaborate with GIS to ensure network and infrastructure needs are met.

•MA/MS and BA/BS in Computer Science, Information Technology or equivalent experience
•Minimum 15 years’ experience software development, managing and delivering eCommerce digital design and operational excellence.
•Minimum 10 years successful leadership of a Web development team.
•Hands-on experience and strong expertise in web development, project management, quality assurance, Agile methodology and SAP implementation.
•Proven success in delivering quality software projects on time, on budget and within scope.
•Experience and skills including but not limited to:
◦Technology strategy – experience developing consumer facing technology strategy for multi-channel business.
◦Web development. - experience overseeing the implementation of complex web/digital projects.
◦Mobile development – experience in mCommerce, WAP and app development
◦Project life cycle – experience in Agile methodology and project management from a technical standpoint. Must be able to drive multiple projects simultaneously and experience in International web localization.
◦Architecture – experience planning and implementation of technical architecture.

This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company.

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