Job Details

Employment & Engagement Specialist

El Programa Hispano Católico, Gresham, OR, USA

Job - Other

Close Date: 11/26/2019

El Programa Hispano Catolico (EPHC) is a culturally specific organization providing an interrelated range of services and programs to advance racial equity and social justice through the power of our Latinx culture, community and self-determination. EPHC's vision is a thriving Latinx Community living to our fullest potential.

El Programa Hispano Catlico

Employment & Engagement Specialist

Full time (40 hours/week) non-exempt, Monday- Friday, 8am to 5pm

Program: Community Works Project (CWP)

Reports to: Economic Opportunities Program Manager

Onsite reports to: CWP Program Manager, as well as, Employment & Engagement Supervisor

POSITION SUMMARY: The Community Works Project (CWP) is a 6-agency collaborative project providing job preparation and placement services to Temporary Assistance to Needy Families (TANF) participants who are participating in the Job Opportunities Basic Skills (JOBS) program. CWP serves two Department of Human Services (DHS) locations: DHS East Branch Office, 11826 NE Glisan Street, Portland OR 97220 and DHS Southeast Branch Office, 8129 SE Malden St, Portland, OR 97206, and this position is expected to serve both, during the DHS hours of business (with flexibility to meet and respond to participants' needs outside those hours/locations on an exceptional basis). The Employment & Engagement Specialists at CWP are responsible for guiding their participants toward stabilization and self-sufficiency through individualized plans focused on job readiness and placement and assistance with referrals and navigation of services for other non-medical needs (e.g. housing, child care, etc.).


Include some or all of the following. Other duties and responsibilities may be assigned.

Provide workforce and stabilization case management to referred JOBS participants, including intakes, assessments, Employment Plan development, job search and placement, work readiness, skill building activities, and referral to other non-medical services.
Conduct comprehensive intakes for participants that build rapport, ensure the participants fully understand the program and its services, and put participants' goals front and center in the planning process.
Refer participants to employment and volunteer opportunities or guide them in creating their own opportunities in the community.
Share and coordinate employment and stabilization barrier removal opportunities and resources with CWP team, as they relate to area of specialization.
Effectively utilize CWP partners' leveraged resources to remove participants barriers to employment opportunities and increase their chances to become self-sufficient.
Bring understanding and share resources from home agency and targeted community to ensure effective wrap-around service options for all CWP participants.
Track participants' attendance and activities through multiple database systems.
Regularly communicate with DHS case managers on JOBS participant's activities, progress and challenges through IM, TRACS, phone calls, emails, and regular meetings.
Participate in trainings and meetings as required to ensure project outcomes achievement.
Submit weekly and monthly reports on a strict timeline.
Facilitate CWP orientations and teach classes on topics such as resume building, cover letter writing, Microsoft Word and Excel, as well as other skills building courses, as needed.
When necessary, cover workload of colleagues in their absence.
Adherence to El Programa Hispano Catlico policies and procedures.
Participate in trainings and coordination meetings as requested by Supervisor.
Other duties and responsibilities as assigned.


Must be bilingual (Spanish/English) and bi-culturally competent.
Ability to communicate concisely and effectively, both verbally and in writing in Spanish and English.
Experience and knowledge working with a broad range of issues affecting Latinx community especially issues related to employment and career coaching.
Experience with case management, pre-employment activities and job search development, especially for people of color and other marginalized groups.
Knowledge of the local job market and concerns of employers.
Ability to function in a positive manner in a demanding work environment, to demonstrate a high degree of flexibility, to respond to priorities and schedules that change frequently.
Ability to meet multiple, sometimes conflicting deadlines.
Strong analytical and decision-making abilities.
Ability to deal with distressed and/or demanding participants and employees in an effective, participant-centered, manner.
Ability to work in a fast paced environment and make good judgments as it pertains to participants.
Ability to maintain a high level of confidentiality.
Ability to work well in team setting, as well as independently
Strong skills in intercultural, interpersonal and organizational communication.
Ability to communicate in a positive manner verbally, in writing, and by phone.
Ability to communicate with a variety of personality types and levels of the organization as well as with persons outside of the organization.
Ability to listen for understanding and assist in problem solving.
Ability to prepare clear, accurate and concise reports.
Be punctual, good attendance, and be able to work flexible hours to meet the availability of participants.
Ability to use basic office equipment, telephone, copy machine, fax machine, and computer.
Ability to sit, stand, walk, drive, talk on the phone and/or use computer for long periods of time.
Must have driver's license, access to vehicle and ability to obtain automobile insurance at levels required by agency (100/300/100).
Participate in EPHC & CWP staff meetings, trainings, committees, and volunteer activities to support agency events.
Willingness to learn new skills and take on new responsibilities.
Ability to support organizational and program specific mission and goals.
Satisfactory results from civil, criminal and motor vehicle background check required


Bachelor's Degree in social service/social sciences field with at least six (6) months experience providing workforce development services; or any combination of education and work experience in social services, employment development and case management totaling four years.
Experience with pre-employment activities and job search development.
Knowledge and/or experience of vocational and/or placement counseling for immigrant and refugee populations. Knowledge of the local job market and concerns of employers. Knowledge or willingness to learn about other services that meet participants' needs.

COMPENSATION: Staring pay rate is $17.00/ hr. Compensation is commensurate with skills and experience. Competitive benefits package, including: 100% employer paid health insurance (employee portion), disability, life insurance, paid time off, 12 paid holidays, retirement plan, free parking and more.

TO APPLY: Please submit a cover letter and resume at:

Equal Opportunity Employer

For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.

Complete details: