Job Details

Store Supervisor at the Clark County Habitat for Humanity Store

Habitat for Humanity Portland/Metro East, Vancouver, WA

Job - Other

Close Date: 01/26/2020

Position: Store Supervisor at the Clark County Habitat for Humanity Store
Organization: Habitat for Humanity Portland/Metro East
Position Type: Full-Time (30 hours/week with full benefits), Non-Exempt
Compensation: $14 - $16/hour, commensurate with experience, plus full benefits package
Schedule: Variable, including evenings and weekends; Store hours: 10am-6pm Sun-Sat

Position Summary
The Store Supervisor is responsible for monitoring, anticipating, and prioritizing daily maintenance of the sales floor, receiving areas, break room, restrooms, and outdoor public areas. Responsibilities also include planning and delegation of tasks, ensuring a clean and safe environment, engaging and directing staff and volunteers, and working with management to fulfill all aspects of day-to-day operations as directed. Store Supervisors are expected to perform all tasks safely, efficiently, and effectively, and to use polite and respectful communication with staff, volunteers, and customers.

Key Responsibilities
• Collaborate and plan daily with the Store leadership team
• Plan and prioritize daily maintenance tasks for the sales floor and receiving areas
• Continually produce and maintain creative, interactive, and well-merchandised displays
• Maintain safety and cleanliness of the receiving dock, sales floor, break room, restroom, and outdoor areas to ensure a safe and welcoming retail environment
• Delegate daily tasks to assistant staff and volunteers
• Train, onboard, and develop volunteers to complete tasks and support them with regular reviews and follow-up communication
• Greet and assist both customers and donors in the store and receiving areas, including but not limited to cashiering, answering questions, loading, unloading, and measuring
• Manage opening and closing of the store

Required Knowledge, Skills, and Abilities
• Work as a team with staff and volunteers, following the lead and direction of leadership team
• Site oversight, management and maintenance
• Supervision and guidance of staff and volunteers
• Manage time well, such as timely arrival for shift, reporting hours, taking appropriate breaks, and managing donation flow urgency
• Use tools and equipment, such as a forklift, pallet jacks and dollies to move donations
• Follow safety requirements
• Master communication tools, such as telephone, email and 2-way radio
• Adapt to a changing work environment; learn new operations skills as program develops
• Dress appropriately, have a neat appearance and wear ReStore logo and name tag
• Other duties as assigned, including taking a leadership role as needed

Minimum Requirements
• High school degree or equivalent
• Two years management experience
• Two years customer service experience
• Experience volunteering

Preferred Qualifications
• College degree
• Experience managing volunteers

Work Environment and Physical Demands
This position operates in an open, warehouse retail environment with frequent activity, requiring consistent standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing. The employee must frequently lift, move, and load items over 50 pounds with mechanical assistance and/or team lift.

To apply, please submit a complete application packet to with “Clark County Store Supervisor” in the subject line. Application packets must include:
• Resume, including dates of employment (month and year)
• Cover letter, which identifies how you heard of this opportunity and addresses how your work history and other experience, if applicable, has prepared you for the position
• Three references, at least two professional

Habitat for Humanity Portland/Metro East hires a workforce representative of the communities we serve, understanding that a diverse workforce strengthens our organization. We value diversity and support a positive and welcoming environment where all employees can thrive.

Habitat for Humanity Portland/Metro East is an equal opportunity employer and seeks to employ and assign the best qualified personnel for all positions in a manner that does not unlawfully discriminate against any person because of race, color, religion, gender, marital status, age, national origin, physical or mental disability, sexual orientation, veteran/reserve national guard status, or any other status or characteristic protected by law.

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