Job Details

ITIL Change Control / Change Management – R-19-1374

Portland General Electric, Portland

Job - Technology

Close Date: 08/19/2019

For over 125 years, Portland General Electric has proudly served Oregon. Our dedication to helping customers is matched by our commitment to providing PGE employees with a diverse array of rewarding career opportunities. Diversity and community are at the heart of what we do for our customers and for each other. We are committed to a team that looks like the Oregon community that we know and love.

PGE team members are creative problem solvers who love to apply themselves to challenges, big and small. We are looking for team members who will grow their skills, their career and their future with us.

ITIL Change Control / Change Management – R-19-1374
Responsible for the IT service management process, IT change management. Accountable for process design, implementation, operation and improvement.

You will support our journey by:

Performing an extensive range and variety of complex technical and/or professional work activities.
Ensuring that standardized methods and procedures are used for efficient and prompt handling of all changes to control IT infrastructure and applications (Configuration Items), to minimize the number and impact of any related incidents upon service.
The ability to review complex implementations for dealing with more complex requests for change, evaluates risks to integrity of infrastructure inherent in proposed implementations, seeks authority for those activities, reviews the effectiveness of change implementation, suggests improvement to organizational procedures governing change management.
Leading the assessment, analysis, development, documentation and implementation of changes based on requests for change.
Performing audits to ensure compliance to policy and procedure as well as working with various Auditing entities to ensure compliance with SOX controls

You will bring the following skills to our team:

5 or more years of experience in IT Change and / or Governance.
Proven ability to hold yourself and others accountable.
Certification in ITIL framework.
Prior experience / familiarity with SOX.
Prior experience / familiarity with ServiceNow.
Experience in Public Speaking and delivering Training.

Join us today and power your potential!

PGE is committed to diversity and inclusion in the workplace and is an equal opportunity employer. PGE will not discriminate against any employee or applicant for employment based on race, color, national origin, gender, gender identity, sexual orientation, age, religion, disability, protected veteran status, or other characteristics protected by law. 

To be considered for this position, please complete the following employment application by the deadline: If you have any questions, please feel free to call us at 503-464-7250.

PGE believes in rewarding strong performance. We provide a total compensation package that is designed to reward your contributions to the company, and, at the same time, support your well-being and professional development, both now and into the future.

Assisting with storms or other Company emergencies is a part of all positions at Portland General Electric.
Talent Acquisition Contact:
Courtney Ulwelling

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