Post Date: 05/23/2019
Close Date: 06/30/2019
University Mission: Concordia University is a Christian university preparing leaders for the transformation of society.
Position Title: Research Analyst
Department: University Analytics, Research and Assessment
Reports To: Assistant Vice President – University Analytics, Research, Assessment
FLSA Status: Non-exempt
Position Number: PR0019
Salary Grade: Grade 5, $20.03-$23.07 an hour.
Primary Work Location: Holman Campus, Portland OR
Work Schedule: Monday through Friday, generally 7:30am-4:30pm
Employee Classification: 05 – Staff, Non-exempt, full-time
The Research Analyst is responsible for the extraction, collection, cultivation, validation, organization and reporting of data and information to support the office of University Analytics, Research and Assessment (UARA) including support of college-/school-specific professional accreditation, university accreditation, compliance, policy development, strategic planning, program review, student learning assessment, and other continuous improvement efforts.
Concordia University is a private, Christian university. Concordia University reserves the right to give preference in employment based on religion in order to further the Lutheran objectives of the University and the Lutheran Church-Missouri Synod.
Essential Duties and Responsibilities:
1. Work in a collaborative manner with team members and stakeholders to, extract, collect, cultivate, validate, manipulate, organize, analyze statistically and report data in a timely manner.
Select best data sources, extract, and apply manipulation/analysis processes within a comprehensive understanding of the ecosystem. 60%
2. Migrate and blend assessment, accreditation and other data and processes within/between systems, and maintain data health. 15%
3. Develop and maintain timely and accurate data retrieval, blending, manipulation and delivery processes and produce reports to support UARA functionality, specifically accreditation. Provide reports (raw data, basic analyses and statistical analyses, interactive visualizations) to support the University Analytics, Research and Assessment team, charge and function including cyclical and ad hoc projects. 15%
4. This position will inform selection/maintenance of software/tools/processes in service of UARA and in support of accreditation across the university including data migration and data hygiene considerations. As needed.
5. Other duties as assigned. As needed.
Work Contacts: UARA staff, college/school accreditation directors/staff, faculty/staff
Scope of Work: Work involves complex projects with minimal to moderate guidance. Independently researches systems, material, information and data for operational action. Supports the execution of departmental initiatives and plans. Acts as a subject matter expert. Works within, and is cross-trained for, a highly-collaborative, team-oriented environment with multiple stakeholders from across campus. Assists AVP of UARA in keeping leaders and stakeholders informed of results, outcomes and impediments to this work.
Working Conditions: Office environment.
Minimum Physical Requirements:
Able to tolerate repetitive and prolonged computer activities, including keyboarding.
Able to perform complex logic and mathematical analysis.
Able to participate in effective two-way discussion.
Able to lift, pull, grasp, stoop and reach within an office environment.
Able to sit and stand for prolonged periods of time.
Able to speak and communicate effectively with a diverse population set.
Minimum Education and Experience Requirements:
Bachelor’s Degree in research/methods, statistics/analytical-assessment, Management Information Systems, Information Technology, or other quantitative, analytical, or technological field that provides the required skills for the position.
Two years of experience working with complex relational databases. Working knowledge of SQL, Access, Excel, Power BI, and DAX. Must possess strong experience and capabilities in the areas of data extraction, collection, cultivation, blending, validation, manipulation, organization, statistical-analysis and reporting within various timelines
An equivalent combination of education and experience that provide comparable knowledge and abilities may be considered.
Experience with educational data entry, storage, extraction, transformation, cleaning, manipulation, analysis programs (Banner, Blackboard, SPSS, MS Access, REDCap, Qualtrics, Taskstream, Excel, Power BI, DAX, R Programming, Python, Salesforce/TargetX, Argos, and other systems, preferred).
Experience in automating data extraction/report processes preferred.
Proficiency in technical writing and data visualization preferred.
Experience in cross-organizational data governance preferred.
Advanced knowledge and experience of statistics preferred.
Higher education experience, specifically in data for accreditation, preferred.
Prior experience with university institutional analytics, research and assessment preferred.
Minimum Requirements (Knowledge, Skills and Abilities):
Able to demonstrate a proactive, service-based attitude toward a wide variety of constituents with a proven record of collaboration and with creative problem-solving skills.
Strong listening skills to fully understand the needs of the stakeholder(s), reporting needs and subsequent solutions.
Self-motivated and able to take initiative through excellent time-management skills and an ability to concentrate on complex, simultaneous projects including a capacity to prioritize and balance projects, meet deadlines and constantly ensure data integrity and accuracy.
Excellent time-management skills and ability to apply focused attention on complex, simultaneous projects in order to complete work in a timely and accurate manner.
Able to prioritize and balance projects, meet deadlines and constantly ensure data integrity and accuracy.
Ability to communicate with effectively and clearly with others in support of organization health, including those without data/technical backgrounds leading to an evident record of creating/sustaining sound relationships with a wide-variety of stakeholders leading to trust with diplomacy, courtesy, clarity and tact.
Able to create and sustain sound relationships with a wide-variety of stakeholders leading to trust with diplomacy, courtesy, clarity and tact.
Strong technical and analytical skills, creative problem-solving, and high-level understanding of data attributes/structures, data definitions, data sourcing, extraction logic and methods and components/methods of statistical analysis.
Able to clearly record and document data sourcing, methods and results (GitHub, OneNote, etc).
Able to demonstrate a high degree of consistency in selecting the best data sources and extraction, manipulation, and analyses procedures within a complex and dynamic data ecosystem.
Able to migrate and blend data and processes within/between systems.
Able to focus on data confidentiality, health, hygiene and care including consistent vigilance toward data accuracy, organization, cross-checks, integrity and streamlined/consistent solutions.
Demonstrated ability to provide actionable reports on cyclical and ad hoc projects including reports consisting of raw data, of basic analyses and of deep statistical analyses.
Post-Offer, Pre-Employment Screening Requirements: Successfully pass a criminal background check
Attitude and demeanor of all Concordia University employees:
As part of a work environment that highly values Christian education, educational excellence and service to students, all members of the community will:
Publicly support the mission of Concordia University.
Communicate effectively with warmth, sensitivity, and understanding as s/he deals with administrative colleagues, teachers, students, parents, faculty, college personnel and program associates.
Work as a team member in a professional environment.
Possess a “service attitude” (willingness to be flexible to meet the needs of the department).
Have a professional physical appearance (appropriate clothing, personal hygiene, etc.).