Job Details

Abuse Investigator (Developmental Disabilities Program)

Clackamas County, Oregon City, OR

Job - Government

Close Date: 10/28/2019

This Job Posting closes at 11:59 p.m. (Pacific Time) on Monday, October 28, 2019.


Annually: $54,111.59 - $68,567.04
Hourly: $27.749533 - $35.162583


In addition to competitive wages, Clackamas County offers an attractive benefits package for employees in regular status positions.
This is a full time County position represented by the Employees' Association.
Clackamas County's Social Services Division is currently looking for an experienced Abuse Investigator to conduct abuse investigations and assist in the provision of protective services as needed, in an effort to ensure the safety of individuals with intellectual and developmental disabilities.
The Abuse Investigator will be conducting investigations and comprehensive assessments to provide protective services for individuals with intellectual or developmental disabilities; and follow-up on complaints and allegations of client abuse, neglect and exploitation.
The individual in this position will perform complex field investigations and research and ensure legal compliance per Oregon Administrative Rules; conduct investigations of abuse/neglect complaints and protective service referrals; independently prepare comprehensive written reports and research, conduct in-depth/sensitive interviews, and make formal recommendations regarding the care of individuals with intellectual/developmental disabilities who may be victim of abuse, neglect or exploitation.
Successful candidates in this position will have the required educational background to support their knowledge and experience working with individuals with developmental disabilities as it relates to abuse investigations. Competitive candidates will have strong interviewing and case management experience, knowledge of laws and regulations regarding involuntary commitments, protective services, and guardianship/conservatorship.
Required Minimum Qualifications/ Transferrable Skills:*
• Must have a Bachelor’s degree in human, social, behavioral, or criminal science and two years of human services, law enforcement, or investigative experience; or an Associate’s Degree in human, social, behavioral or criminal science and four years of human services, law enforcement, or investigative experience (OAR, Chapter 411).
• Within the first year of hire, must attend and pass core competency training and demonstrate competency after completion of training (OAR, Chapter 411)
• At least one year of experience conducting abuse investigations, writing reports and making recommendations for individuals with intellectual or developmental disabilities
• Thorough knowledge of laws and regulations regarding involuntary commitments, protective services, and guardianship/conservatorship
• Strong interviewing and case management experience
• Experience in collaborating with community agencies, organizations and/or law enforcement
• Must pass a post-offer, pre-employment drug test. Learn more about the County's drug testing policy.
• Must successfully pass a criminal history check which may include national or state fingerprint records check and reports of substantiated abuse
• Driving is required for County business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy
Preferred Special Qualifications/ Transferrable Skills:*
• Experience using a Trauma Informed approach in a work setting
*For Veterans qualified for Veteran’s Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position.


Duties may include but are not limited:
1. Conduct abuse investigations, write reports and render required actions, within 55 days. Request extension from Office of Training, Investigations, and Safety (OTIS) regional coordinator when needed. Immediately notify local law enforcement and/or Department of Justice and liaison with District Attorney on abuse reports/investigations which have criminal implications.
2. Regularly staff Abuse Investigation (Al) & Serious Incident issues with co-investigators, Office of Training, Investigations, and Safety (OTIS) regional coordinator and Program Manager to direct course of action on emerging cases and trends.
3. Screen for and assist alleged victim to determine need for protective services and notify the case manager or Brokerage staff if there is a need. Offers information and referral to clients/family/staff during abuse investigations as needed.
4. Liaison between Group Homes, Foster Care Homes, Brokerages, and Case Managers to assist in identifying and resolving issues that do not meet the criterion for abuse investigations but requires case manager/provider follow-up.
5. Track, organize and present Serious Incident data and abuse report trends to the Serious Incident Tracking team on quarterly basis. Analyze trends and recommend corrective action plans. Case presentations or case discussions at monthly vulnerable adult Multi-Disciplinary Team. Liaison with Law Enforcement Agencies and District Attorney's office.
6. Provide trainings to customers, providers, families, case managers and brokerages, and other public and private service entities to inform them on abuse and neglect and how to report them within 24 hours.
7. Attend Abuse Investigator Core Competency and pass Core Competency requirements dictated by OAAPI. Attend meetings, trainings and seminars to stay current on emerging issues and to increase knowledge base related to Abuse statutes and definitions.
8. Testify in court or hearings regarding evaluation and reports; make recommendations or testify in court for protective services orders, guardianship, reviews and civil commitments based on ORS 427 criteria; review diagnostic assessments and investigation reports to recommend need for guardianship/conservatorship.


Knowledge, Skills & Ability:
• Knowledge of Laws, rules, and regulations applicable to abuse and neglect of people with developmental disabilities
• Methods and principles used to conduct investigations and protective services
• Knowledge of Serious Incident reporting and data requirements for the Office of Training, Investigations, and Safety (OTIS)
• Principles and techniques of general interviewing and specifics of interviewing for investigations
• Ability to take accurate notes during interviews, organize notes and exhibits and write concise reports
• Establish and maintain cooperative relationships with providers, agencies, local law enforcement and other social service professionals
• Communicate effectively both orally and in writing
• Knowledge of resources, principles of case management and ability to respond to emerging customer situations (work experience in I/DD field in past 3 years required)
• Determine the need for legal intervention (eg. guardianship, involuntary commitment) when necessary to maintain health and safety of client
• Analyze statistics and the ability to understand trends, interpret data and develop appropriate action plans
• Ability and experience in staff training
• Prepare and maintain accurate and legible records


This position is included in the County’s alternate workweek program, working 37.5 hours during a standard workweek of Monday through Thursday (Fridays off). Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended.


Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 400,000 citizens.

Clackamas County only accepts online applications.
Special Notes:
• The content of your application, including employment history, must validate your answers to all the questions (both multiple choice and supplemental) or your application may be inactivated.
• This application includes Supplemental Questions. All questions must be answered with accuracy and cover all information asked. Please do not cut and paste your resume as a response to these questions. If the Open Ended questions are not answered, your application may be inactivated and you will not receive further consideration for the position.
Clackamas County does not offer visa sponsorships. Within three days of hire, applicants will be required to complete an I-9 and confirm authorization to work in the United States.
Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.
If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process.


Applicants must pass a criminal records and abuse check according to ORS 409.027 in order to be considered. This requirement is an important step to ensure safety and quality care for the most vulnerable Oregonians, which are children, seniors and people with disabilities.

Complete details: