Job Details

Residential Advocate | 10 open Floater positions

Transition Projects, Inc., Portland, OR 97209

Job - Non-Profit

Close Date: 04/20/2020

From Homelessness to Housing
We are Transition Projects!

We provide individuals with the services, resources, and tools they need to end their homelessness, secure housing, and maintain that housing. Each year, we assist more than 10,000 people experiencing homelessness.

Transition Projects seeks bright, driven people who are passionate about social justice and who want challenging career opportunities that deliver personal and professional fulfillment. Our dedicated and energetic employees provide essential services to a marginalized, vulnerable population. We take pride in making a difference in the lives of so many every day!

Position: Residential Advocate
Supervisor: Director of Shelter Services
Location: Varied
Hours: Varied:
A. Day Floater, 3 openings, 8am to 4pm, Wednesday-Sunday; Friday-Tuesday; or Thursday- Monday
B. Swing Floater, 4 openings, 4pm to 12am, Wednesday-Sunday; Friday-Tuesday; Thursday- Monday; or Tuesday- Saturday
C. Grave Floater, 3 openings, 12am to 8am, Wednesday-Sunday; Friday-Tuesday; or Thursday- Monday
Wage: $15.00/per hour + .20 swing shift differential + 0.40 grave shift differential
Benefits: Competitive Benefits Package

Provide advocacy, information, and referral services to participants staying in emergency shelters. Oversee shelter facility in a manner that is consistent with Transition Projects mission, values, policies and procedures. Actively participate in shelter processes and work as part of a team to provide services to participants. This is a represented, full time and benefit eligible position.

1. Supervise shelter activities to ensure safety of participants.
2. Maintain working knowledge of agency programs, services, and community resources.
3. Provide advocacy, information, and referral services to participants.
4. Assure cleanliness, sanitation, and upkeep of facility, performing minor maintenance and cleanup duties as necessary or requested.
5. Facilitate problem solving and provide crisis intervention services.
6. Responsible for knowing and following policies and procedures, including program, agency,and building specific policies.
7. Responsible for knowing and following procedures in emergencies and critical incidents.
8. Responsible to maintain accurate logs, shift reports, and participant records, both manually and using web-based program.
9. Maintain confidentiality of participants, staff, and agency.
10. Coordinate with agency staff to ensure consistent delivery of services.
11. Attend agency and program staff meetings.
12. Supervise participant chore assignments,perform urinalysis and breathalyzer testing, and shelter staff and participants
when requested.
13. Rotate through assigned Post Positions if applicable.
14. Other duties as assigned.

Each Transition Projects employee must:
1. Represent the organization professionally at all times.
2. Serves a positive role model to participants.
3. Maintain positive relations with program participants, volunteers, co-workers, staff from other agencies, agency funders, and the general public.
4.Be tested for TB within 30 days of hire and be retested at least annually thereafter throughout employment.
5. Acquire First Aid/CPR/AED certification within 30 days of hire and be retested biannually thereafter throughout employment.
6. Complete Bloodborne Pathogens and Narcan Training within 30 days of hire and be retested
annually thereafter throughout employment.
7. Food Handlers card required within 30 days of hire.
8. Demonstrate effective communication skills by conveying necessary information accurately,listening effectively and asking questions when clarification is needed.
9. Plan and organize work effectively and ensure its completion.
10. Exercise necessary cost control measures.
11. Demonstrate reliability by being present for work as scheduled, arriving and leaving on time and taking breaks in expected time frames.
12. Interact effectively with persons of diverse ethnic backgrounds, religious views, cultural backgrounds, and sexual orientations and treat each individual with respect and dignity.
13. Embrace teamwork and promote a team-oriented environment.
14. Demonstrate initiative.
15. Make decisions that reflect consistency with Transition Projects philosophy,policies, and procedures.
16. Participate in ongoing development and improvement of all program processes and relationships.
17. Attend agency and program staff meetings.

The physical and mental demands described here are representative of those that must be met by an employee, with or without accommodation, to successfully
perform the essential functions of this job.

1. Hearing and vision adequate for interaction with participants, interaction with staff and interaction with the general public.
2. Hearing adequate for telephone work. Vision adequate for close work.
3. Hand and finger dexterity adequate to operate standard office equipment.
4. Ability to walk, bend, stand, sit, reach, stoop, pull, climb stairs, and squat.
5. Ability to perform CPR for fifteen minutes continuously.
6. Ability to lift 50 pounds.

The right individual for this position has a passion for helping others, is nonjudgmental, and is able to deal with difficult situations in positive and
constructive ways.

1. At least one year of experience in social services preferred. Experience working with homeless/low-income population helpful.
2. Understanding of the issues surrounding homelessness, chemical dependency, domestic violence and sexual assault.
3. Demonstrated ability to work independently. Ability to appropriately assess a situation and take corrective action as necessary.
4. Knowledge of services available to low-income and homeless persons in Multnomah County through Transition Projects and other agencies or the demonstrated ability to obtain such knowledge.
5. Demonstrated ability to provide crisis intervention and to follow procedure in crisis situations.
6. Written and verbal communication skills. Good computer skills. Ability to use web-based data collection program.
7. Bilingual English/Spanish preferred.

Transition Projects, Inc. is an equal opportunity employer and does not discriminate on the basis of race, color, religion, age, gender, sexual orientation, ancestry,
national origin, citizenship, marital status, familial status, physical or mental disability, veteran status, genetic information, source of income, union participation or activities, or any other status legally protected by applicable local, state or federal law.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

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