Job Details

Project Coordinator

Mercy Corps, Portland, OR

Job - Non-Profit

Close Date: 01/31/2020

*Must have unrestricted authorization to work for any employer within the United States.

About Mercy Corps
Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future.

Program / Department Summary
The mission of the Resource Development (RD) department is to advance the organization’s strategic goals and support our worldwide team by raising funds, profile and influence. The RD team encompasses several dozen dynamic professionals who possess a wide range of skills. We are gift officers, direct response fundraisers, web developers, marketers and media relations strategists. We are database managers, digital specialists, creative designers, storytellers and teachers. Most of all, we are passionate about Mercy Corps’ mission and believe a better world is possible.

General Position Summary
The Project Coordinator is responsible for coordinating the workflow of creative products from project goals to completion, on time and within budget. Projects may include print, web, social media, video and other deliverables to raise money and awareness for the agency. S/he will be responsible for tracking and documenting project processes such as meeting recap notes, cost estimates, approvals, next steps, briefs, schedules and deliverables lists. The Project Coordinator will also coordinate scheduling, assist with stakeholder communication and ensure project deadlines are met. Building and maintaining positive relationships between the creative team and their partners is a critical aspect of this role.

Essential Job Responsibilities

Must understand tenants of effective project management and have outstanding attention to detail.
Serve as day-to-day project coordinator on creative projects for brand marketing and resource development. Assist with reviewing, assessing and prioritizing incoming creative requests within two days of receiving a request.
Work directly with teams to understand project requests, gather requirements, define objectives, deliverables and delivery dates. Support the project team to plan resources and develop clear and actionable project plans.
Tracks projects to ensure they are on scope, on time and on budget. Aligns multiple calendars to ensure the right stakeholders are brought to the table at the right time.
Consistently communicates to stakeholders about updates on progress, relevant delays or issues, and budget implications.
Other duties as assigned.

Assist with team and project-based meeting support including note taking, action items, agendas and scheduling.
Process and complete vendor invoices and new contracts as needed.

As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

Mercy Corps team members are expected to support all efforts toward accountability, specifically
to our participants and to international standards guiding international relief and development work, while actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.

Supervisory Responsibility

Reports Directly To: Sr. Brand Program Manager
Works Directly With: Creative, Digital Optimization and Content Strategy Teams

Knowledge and Experience
BA/S in related field preferred
1-3 years experience managing short and long-term projects in a fast-paced environment
Ability to prioritize multiple competing request, tasks, and deadlines; and to manage the demands with grace and humor
Self-starter, organized, and detail-oriented
Excellent verbal and written communication skills
Strong Microsoft Office and Google app skills required
International, non-profit, and/or government experience preferred

Success Factors
The successful Project Coordinator will have both excellent verbal and written communications skills, and people skills with an ability to patiently discuss scope and schedules with internal clients according to workloads and timelines. They will be able to establish relationships build on trust and credibility across departments. They will have the ability to track multiple jobs simultaneously so they are on time and on budget and will be able to stay calm and firm under pressure. They will need to be nimble enough to manage an ongoing portfolio of work and take on new projects as they arise. Demonstrated attention to detail, an ability to meet deadlines and an ability to work both independently and cooperatively are essential skills. Finally, a successful Project Coordinator must effectively and accurately represent Mercy Corps at all times.

Living Conditions / Environmental Conditions
The position is based in Portland, OR and it requires no travel.

Mercy Corps Team members represent the agency both during and outside of work hours when deployed in a field posting or on a visit/short term assignment to a field posting. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues.

Diversity is powerful. To achieve transformational change, we seek out team members with different origins, beliefs, backgrounds and ways of thinking. Diversity helps us unlock complexity.

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