Job Details

Retention Worker

El Programa Hispano Católico, Gresham, OR, USA 97030

Job - Health

Close Date: 05/28/2019

El Programa Hispano Catolico (EPHC) is a culturally specific organization providing an interrelated range of services and programs to advance racial equity and social justice through the power of our Latinx culture, community and self-determination. EPHC's vision is a thriving Latinx Community living to our fullest potential.

Retention Worker

Full-time; Non-Exempt

Reports to: Housing Services Program Manager


The In-Reach mobile housing placement team works with adults sleeping in safety-off-the-streets (SOS) options, including shelters and sanctioned or regulated camps. This multi-agency team provides flexible rent assistance rapid rehousing services and linkage to other systems to assist transitions from SOS options into stable permanent housing. Retention workers meet with program candidates and assist them in retaining housing. The program strives to build and nourish mutual relationships and trust while helping people draw on their own strengths and capabilities as they work to achieve housing stability, greater economic self-sufficiency and build a community of support.


Visit recently housed people in their homes in the Tri-County area to support their self-determined housing stability re-housing plans as necessary.
Coordinate and support referrals to services at partner agencies, including disability benefits acquisition, employment assistance and workforce training.
Provide support and advocacy around households' engagement with physical and mental health resources, Department of Human Services, and the criminal justice system.
Coordinate and/or provide transportation to appointments, interviews, events, and other functions.
Case worker will use a harm reduction lens when working with participants.
Participation in skills development training.
Participate in case conferencing with team
Manage personal budget allocation in supporting folks.
Build and maintain strong relationships with resident services coordinators, property managers and management companies to support housing stability and to create avenues for advocacy when a household's tenancy is at risk.
Coordinate with emergency food providers to obtain and deliver food boxes.
Coordinate with Inreach Housing Case Worker to ensure delivery of furniture and household goods to newly housed individuals.
Navigate school systems/family resources
Providing Community Support

Plan and implement social events and community volunteer opportunities for newly housed tenants.
Work with faith-based communities and other community organizations to provide regular community building events.
Adherence to El Programa Hispano Catolico policies and procedures.
Participate in trainings and coordination meetings as requested by Supervisor.
Other duties and responsibilities as assigned.


Must be bilingual (Spanish/English) and bi-culturally competent.
Excellent communication skills, both verbally and in writing in Spanish and English.
Bachelor's degree or equivalent experience required.
Experience with legal services preferred.
Experience and knowledge working with a broad range of issues affecting Latinos/Communities of Color in the community.
Experience with community networking and organizing.
Demonstrated experience in facilitating and delivering trainings and presentations.
Intermediate proficiency in all programs of Microsoft Office; experience with data entry and management required.
Demonstrate judgment and discretion in dealing with confidential matters.
Must be able to organize and prioritize work, be proactive, take initiative, follow through, and simultaneously manage multiple priorities to ensure goals are met in a timely manner. High attention to detail required.
Willingness to learn new skills and take on new responsibilities.
Strong analytical and strategic problem-solving skills.
Ability to work well in team setting, as well as independently; be flexible and adapt well to different dynamics in a fast paced work environment.
Ability to work a flexible schedule, which could include some evenings or weekends.
Ability to support organizational and program specific mission and goals.
Ability to lift 40 pounds.
Must have driver's license, ability to obtain automobile insurance at levels required by agency (100/300/100). Frequent driving in the Tri-County area required.
Satisfactory results from civil, criminal and motor vehicle background check required.

COMPENSATION: Starting pay rate is $17.00/hr. Compensation is commensurate with skills and experience. Competitive benefits package, including: 100% employer paid health insurance (employee portion), disability, life insurance, paid time off, 12 paid holidays, retirement plan, free parking and more.

TO APPLY: Please submit your cover letter and resume at:


For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.

Complete details: