Job Details

Blackburn RCP Authorizations Specialist

Central City Concern, Portland, OR. 97209

Job - Health

Close Date: 05/30/2019

Central City Concern’s (CCC) Blackburn Center is a new six-floor building in East Portland, Oregon (clinic and housing) that will give vulnerable people access to integrated housing, employment and health services, and provide support they need to stabilize and rebuild their lives.
CCC is hiring employees to help lift this project to national prominence. Known for innovative programming already, CCC now moves toward a first-of-its-kind operating model (including key changes such as centralized intake and integrated care teams) in a more diverse community and a landscape of new potential community partners. About 40 percent of East Portland’s population are immigrants and from communities of color. We strive to be a true reflection of the community and design our services and teams to achieve a culturally responsive place for our clients.
Our innovative, comprehensive services focuses on the whole person and their well-being. Our guiding principles drive this work to be:
trauma informed
integrated; in collaboration with community partners
focused on diversity, equity and inclusion; and
sustainable for long-term success.
Join us in this innovative and impactful work! CCC values lived experience and multilingual individuals in its hiring practices. Training and advancement opportunities are embedded in our culture and staff members support one another in their professional endeavors.

TITLE: Blackburn RCP Authorizations Specialist
DEPARTMENT: Recuperative Care Program/Blackburn Center
REPORTS TO: RCP Supervisor
SALARY: $19.00-$20.90, Hourly
SCHEDULE: Monday-Friday 8:00am-5:00pm

SUMMARY: The Blackburn Center is an innovative program that will offer integrated housing, health care, and employment services with the long term goal of eliminating homelessness. We seek to change how these services are delivered to all people, especially vulnerable populations. The RCP Authorizations Specialist works as an integral member of the multi-disciplinary Recuperative Care Program team, which provides intensive case management for patients in a post-hospital recuperative care setting for adults facing homelessness at discharge. The team is focused on working with partner hospitals and referring agencies to provide for the acute and ongoing medical care for program participants, providing short-term supportive housing, crisis management, referral to appropriate substance abuse, physical health, and mental health treatment, access to benefits and entitlements, appropriate and affordable housing, as part of a comprehensive approach to ending homelessness and achieving self-sufficiency. The RCP Authorizations Specialist provides integral and embedded support to the Recuperative Care Program by working as the primary facilitator of RCP authorization processes. This includes the management of authorizations for new referrals, driving processes for reauthorizations over the course of program participants’ enrollments, partnering with other internal departments to assure the success of RCP’s authorizations’ system, and acting as the primary point of contact with funding partners on their respective authorization systems. This role also requires skill in gathering medical records from multiple sources and substantial partnership with RCP’s interdisciplinary team to understand program participants’ need for services.
The RCP Authorizations Specialist also supports referrals from community partners into the Blackburn Center to facilitate access to services offered. This staff member works to maintain clear lines of support for community partners making referrals and the individuals being referred, and is skilled in facilitating the release of information (ROI) process and its documentation.

1. Bachelor’s Degree or higher in health or social service related field of study is preferred.
2. One year experience in a medical and/or social services setting preferred.
3. Has the competencies necessary to:
a. Communicate effectively orally and in writing
b. Understand medical related terminology
c. Perform confidently with computer software
4. Must have an understanding of the causes of homelessness, the medical and psychosocial sequelae of homelessness, and the systems and processes used to help clients secure and maintain stable housing.
5. Must have current Healthcare Provider CPR/First Aid certification or be able to obtain.
6. Must have or quickly develop a working knowledge of medical terminology.
7. Must be able to be trained in the use of CCCHS Database programs CCCER and Centricity.
8. Must be able to occasionally lift items of approximately 10 pounds, stoop, kneel, and climb stairs on a regular basis.
9. Must have a high tolerance for ambiguity and change.
10. Must have non-violent de-escalation training (or complete within 60 days of hire.)
11. Must have excellent reading and comprehension skills.
12. Must pass a pre-employment drug screen, TB test, and background check for work at Central City Concern and to obtain ID-Badge at Partner Hospitals.
13. If in recovery, must be able to document continuous abstinence under independent living conditions or recovery housing for the immediate past two years.
14. Must pass pre-employment drug screen, TB test, and background check.
15. Must generally have the ability to walk, bend, stoop, kneel, squat, twist, reach, pull and lift heavy objects, and climb stairs with reasonable or no accommodation.
16. Must adhere to agency’s non-discrimination policies.
17. Must be able to effectively interact with co-workers and clients with diverse ethnic backgrounds, religious views, political affiliation, cultural backgrounds, life-styles and sexual orientations and treat individuals with respect and dignity.

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