Job Details

SAP HCM Supervisor (Information Systems Supervisor)

City of Portland, Portland, OR

Job - Government

Close Date: 07/22/2019

The Bureau of Technology Services is seeking a SAP HCM Supervisor (Information Systems Supervisor) to join their team.

The Information Systems Supervisor position in Business Technology Solutions (BTS) is responsible for an Enterprise System Solutions (EBS) functional team. This position is accountable for supporting the SAP system's Human Capital Management (HCM) modules to deliver and support innovative, integrated, cost effective enterprise solutions that meets the needs of the City of Portland. The I.S. Supervisor will supervise, assign, review and participate in the work of assigned staff. This role will also ensure work quality and adherence to established policies and procedures and may perform the most complex tasks in the assigned area of responsibility. Responsibilities include, but are not limited to:
•Regularly meet with bureau owners and stakeholders to collaborate and understand their needs, strategic outlook and objectives to help develop the SAP technology roadmap and deliverables to support the City's goals with enterprise solutions.
•Plan, prioritize, and review the work activities of the HCM functional team, identifying resource needs including SAP technical resources and other BTS teams to properly source and allocate work efforts appropriately.
•Understand technology trends, SAP's strategic roadmap including developing new or improving existing processes to support cloud solutions and other emerging technologies.
•Oversee incident management including the monitoring of SAP support tickets to assure they are being addressed within the defined timelines with a clear resolution.
•Support yearly patch activities by guiding the team to research, analyze, apply and test SAP support packs ensuring that the system and security is compliant with federal, state, local, and industry rules/regulations as relevant to the City's bureaus.
•Provide and coordinate staff training, employee development plans, performance management, coaching, and annual performance reviews.
•Oversee and participate in the configuration, set up and testing of complex projects, system enhancements and key initiatives to expand and improve the SAP landscape. Monitor to ensure delivery is on time, on budget and meets the objectives of the project.

The successful candidate must pass a comprehensive police background investigation and be able to work in a culturally and gender diverse workplace.

Why join the City of Portland?
Portland is a full-service city with approximately 6,000 represented and non-represented permanent employees and a budget of over $4.1 billion. The City has maintained its triple-A bond rating for over 40 years, reflecting its strong financial management policies and practices. The City of Portland is committed to offering medical, dental, vision, basic life, and long-term disability coverage that provides quality care, support and value to eligible employees and their family members. Additional benefits such as flexible spending accounts, supplemental life insurance and employee assistance program coverage is available to ensure employees have the appropriate tools to safeguard themselves and their family. The City of Portland also participates in PERS, the Oregon Public Employees Retirement System. For more information on the City of Portland's benefits please click here.


The following minimum qualifications are required for this position:
1.Knowledge and experience working with the SAP system including HCM configuration, implementation, business process analysis, and the system design lifecycle process, as well as understanding the integration points between the modules and their dependencies.
2.Knowledge and experience applying business expertise in human resource processes and procedures including payroll. (Knowledge and experience in the public sector including both represented and non-represented employees is desirable, although not required.).
3.Skill and experience applying leadership skills utilizing highly developed interpersonal and motivational skills to promote a collaborative, team-oriented environment built on trust, a shared vision and commitment to delivering value.
4.Ability and experience translating business requirements into business solutions including functional specifications.
5.Ability and experience utilizing excellent verbal and written communication skills while interacting professionally with multiple and diverse bureau leads, subject matter experts, technical resources to promote and gain consensus on system enhancements, new technology and proper use of the system to ensure the SAP system is meeting business needs.
6.Ability and experience utilizing strong analytical and problem-solving skills to proactively anticipate impacts to the business areas of responsibility and provide feedback to key decision makers.

Applicants must also possess:
•Ability to successfully pass an in-depth background investigation.


An evaluation of each applicant's training and experience, as demonstrated in their cover letter and resume weighted 100%. Do not attach materials not requested. Only candidates who meet the minimum qualifications will be placed on an equally ranked eligible list. You have 14 days from the notice of the examination results to let us know if you disagree with your results. Please read the City of Portland Administrative Rule 3.01 for complete information. Additional evaluation may be required prior to establishment of the eligible list and/or final selection. Some positions may require those placed on the eligible list to complete and sign a criminal background statement before being considered for employment.

Recruitment Timeline: •Position Posted: 07/08/19 - 07/22/19
•Applications Reviewed: Week of 07/22/19
•Eligible List: Week of 07/29/19

* Please note: All timelines are approximate and subject to change.


Application Instructions

Applicants must submit a cover letter and professional resume online, specifically focused on your qualifications for this position as identified in the "To Qualify" section of this announcement in accordance with the following Application Instructions:

Your résumé and cover letter will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification.
•Your cover letter should include details describing your education, training and/or experience, and where obtained which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement.
•Your resume should support the details described in the cover letter.
•If you are requesting Veteran's Preference, as identified below, please describe in your cover letter any transferrable skills obtained during your military service and how they relate to each of the required minimum qualifications under the "To Qualify" section above.

Please note, all completed applications for this position must be submitted no later than 11:59 pm, on the closing date of this recruitment. All applications must be submitted via the City's online application process. Do not attach materials not requested. E-mailed and/or faxed applications will not be accepted.

If you are requesting Veteran's Preference, attach a copy of your DD214 / DD215 and / or Veteran's Administration letter stating your disability to your profile, as well as checking the box identifying yourself as a Veteran. You must request Veteran's Preference AND include a copy of your documentation for each recruitment you apply for.

Veteran's Preference documentation must be submitted no later than 11:59 PM on the closing date of this recruitment.

Non-citizen applicants must be authorized to work in the United States at time of application.

It is the policy of the City of Portland that no person shall be discriminated against based on race, religion, color, sex, marital status, family status, national origin, age, mental or physical disability, protected veteran status, sexual orientation, gender identity or source of income. The City values diversity and encourages everyone who is interested in employment with the City to apply. If you wish to identify yourself as an individual with a disability under the Americans With Disabilities Act of 1990 and will be requesting accommodation, the requests must be made to the Analyst(s) named below No Later Than the Closing Date of This Announcement.

Teresa Dahrens, Senior Human Resources Analyst
Bureau of Human Resources
(503) 823-4516

An Equal Opportunity / Affirmative Action Employer


1120 SW 5th Ave, 404
Portland, OR 97204

Position #2019-00642

SAP HCM Supervisor (Information Systems Supervisor) Supplemental Questionnaire

Complete details: