Job Details

Ambulance Operator

City of Bend, Bend, Oregon

Job - Government

Close Date: 08/15/2019

The City of Bend is currently seeking qualified applicants to establish an Ambulance Operator eligibility list with the Bend Fire Department Basic Life Support Program. Positions include full and part time, as well as on call. The Ambulance Operator position is limited term duration, with a maximum of three years of service. Under general supervision, this position provides basic medical care and transport of the ill and injured as an Emergency Medical Technician-Basic (EMT-B).

Testing is scheduled for August 24th and 25th – No exceptions can be made
•Applicants must be available for testing both days

Bend Fire & Rescue anticipates a two-week academy for Ambulance Operators starting in the Fall of 2019. We hope to send 10 new Ambulance Operators through the academy.

To learn more about the Ambulance Operator Program click the link below:

Contact BLS Captain Tyson Jenson at 541-322-6317, if you have additional questions about the position or the program.

To be considered for this position, applicants must have a complete application that includes:
•The online application via NEOGOV (Required)
•Attached formal Resume (Required)
•Attach a copy of your Oregon State Health Authority Emergency Medical Technician license (Required)

Incomplete applications will not be considered. Late submissions will not be accepted.

Submission deadline is Monday , August 5th, 2019 at 12:00 p.m. PST.

Applicants must provide certification that they are a veteran or disabled veteran to receive veteran's preference. For more information click here.

The City of Bend is committed to fostering, cultivating and preserving a culture of diversity and inclusion. At the City of Bend, we don't just accept differences; we value them. We are proud to be an Equal Opportunity Employer and support the Americans with Disabilities Amendments Act (ADAAA).

Functions, Duties and Responsibilities:

Responds to emergency medical calls and provides basic life support services;

Safely operates an emergency vehicle to and from the scene of an emergency;

Monitors a radio and operates communication equipment;

Provides emergency medical care to the ill and injured within the scope of an EMT-B and in accordance with established policies, procedures, and protocols;

Transports patients to hospital emergency rooms;

Obtains and records patients' vital signs and circumstances of the emergency;

Prepares reports of incidents for billing and other record keeping purposes;

Maintains medical information in a confidential manner subject to the Health Insurance Portability and Accountability Act (HIPAA);

Participates in EMS training and public education activities;

Participates in station and EMS equipment maintenance activities;

Keeps abreast of and follows department rules, regulations, procedures, and other training and job related material;

Works under supervision of physician advisor;

Assumes responsibility for ensuring the duties of this position are performed in a safe, efficient manner;

Practices and maintains personal safety. Complies with safety requirements of the position and actively promotes safe work practices; safely operates a variety of vehicles and equipment;

Participates in voluntary and mandatory on-roster staffing callbacks, voluntary off-roster staffing callbacks, and mandatory training;

Maintains a clean, professional appearance while maintaining a courteous, professional, and ethical behavior while working cooperatively with other members of the health care system, co-workers, and the public;

Practices only within the scope of duties approved by department-approved certification;

Reports all problems and unusual occurrences immediately to Station Captain or QRV Medic;

Performs other related duties as assigned or as the situation requires.

Knowledge, Skills and Qualifications:

Knowledge, Skills & Abilities:

Knowledge of:

· Oregon Vehicle Code;

· EMS procedures and equipment;

· EMT-B practices, procedures, and protocols;

· Bilingual abilities (speak, read and write) in languages spoken in the community highly desirable.

Ability to:

· Commit to a minimum of 24 hours per week;

· Work required shift(s), including weekends, holidays, and overtime as requested;

· Communicate clearly and concisely on a radio;

· Effectively provide customer service to the public and internal City employees;

· Establish and maintain effective working relationships with fellow employees;

· Work cooperatively with others and deal tactfully with the public;

· Handle a high volume of emergency calls with tact and good judgment;

· Lift and carry heavy objects, as well as move and transport patients;

· Operate a computer and utilize department software programs;

· Perform competently under pressure in stressful situations;

· Read maps and learn City geography and street layout;

· Read, write legibly, and comprehend directions and instructions in English, both orally and in writing;

· Resolve interpersonal conflicts;

· Safely and effectively operate an emergency vehicle under normal and emergency response conditions;

· Speak before groups and effectively present materials or information.

Education, Experience, Certifications and Licenses:

Experience:Previous EMT experience is highly desirable.


· Possess a High School diploma orGeneral Educational Development (GED) equivalent;

· An Associate of Arts or Associate of Science Degree in a related field is desirable.


· Current, valid Oregon driver's license, having been licensed for a minimum of two years, and insurable by the City's insurer;

· Oregon State Health Authority Emergency Medical Technician license;

· Basic Cardiac Life Support (CPR) certification for all EMT levels

Supplemental Information:
Frequently Asked Questions:

1. Do I need an Oregon EMT-B or just my National? •Yes, you need your Oregon certification. For ways on how to get reciprocity see the Oregon Health Authority at

2. What work schedules are offered to Ambulance Operators? •There are multiple schedules that include a full time 24 hour shift with set days, part time 24 hour shift one day a week, full time 12 hour shifts with set days, 12-hour part time and on call positions.

3. Will I receive fire training as an Ambulance Operator? •No, this is a non-union position that is only EMS based.You will receive EMS training to keep your certification valid as an EMT-B.

4. Do I receive any benefit for being an Ambulance Operator when testing for a full time Firefighter/Paramedic? •Yes, as an Ambulance Operator in "Good Standing" you will bypass taking the fire team test and go straight into the interview/EMS scenario testing.

5. Are you able to reapply for the Ambulance Operator position after the 3-year termination? •No, this position is only a 3-year position with no re-application. However you may test for other openings at the City of Bend and the Fire Department.

6. Do I receive medical insurance with a full time position? •Yes, in the full time positions you will be offered medical insurance.

Complete details: