Job Details

Public Safety Support Specialist

City of Portland, Portland, OR

Job - Government

Close Date: 09/13/2019

PLEASE NOTE: This recruitment will remain open until 100 applications have been received or until the posted closing date, Friday, September 13, 2019, whichever comes first. Applications received after the 100 application limit has been reached will not be included in this recruitment process.

The City of Portland's Police Bureau is seeking Public Safety Support Specialists.

The Public Safety Support Specialist for the Portland Police Bureau is responsible for: providing support to sworn police officers in non-emergency, non-priority situations; assisting sworn personnel in community outreach with the public; providing a visible, community-based police support function to enhance the Portland Police Bureau's (PPB) service to the public.

Responsibilities include: responding to non-emergency calls for service that do not require police authority; assisting sworn officers with community engagement; assisting sworn officers with non-emergency calls; providing referral services to the public. This employee may also be assigned to work on special projects within the division.

Incumbents in this position may also be required to respond after regular working hours and on weekends.

External applicants start at the entry salary rate. This classification is represented by the Portland Police Association (PPA) and is covered by the Fair Labor Standards Act (FLSA), eligible for overtime pay. To view this labor agreement, please go to and click on the appropriate link.

Why join the City of Portland?
The City of Portland workforce serves a population of over 650,000. We are culture- and solutions-driven, viewing every challenge as an opportunity to learn, improve, and share our expertise. We are committed to removing systemic barriers to resources, access, and opportunity. The City is a believer in ALL people and continues to actively recruit and retain diverse top talent every day. We offer a comprehensive benefits package, including but not limited to medical, dental, vision, basic life, short- and long-term disability coverage to eligible employees and their families. If you are open-minded, motivated, community-focused, and self-aware, please apply yourself at the City of Portland today.


Applicants must be at least 21 years of age at date of hire. The following minimum qualifications are required for this position:
1.Skill in reading and understanding laws, ordinances, rules, regulations, and procedures related to police support functions.
2.Ability to effectively communicate verbally and handle stressful situations firmly, tactfully, and with respect for individual rights.
3.Ability to rapidly assess critical situations involving the public, and remain calm in emergencies or threatening situations.
4.Ability to establish and maintain effective working relationships with fellow employees and with citizens from varied racial, ethnic, and economic backgrounds.
5.Ability to communicate effectively in writing and utilize City-specific technology and general office software.
6.Ability to learn legal criminal investigation techniques, evidence collection, report writing, crash investigation, First Aid/CPR, interviewing techniques, and conflict de-escalation.

Applicants must also possess:
•A valid State Driver's License and acceptable driving record at the time of appointment.
•Ability to successfully pass an in-depth background investigation.
•Ability to successfully pass a pre-hire physical exam relevant to the position.
•Ability to successfully pass a psychological evaluation relevant to the position.
•Ability to successfully pass a physical ability and agility evaluation relevant to the position.
•Ability to successfully pass a drug screening.
•Ability to successfully pass a 6-week post-hire basic training program (subject to change based upon recommendation of the Portland Police Bureau Training Division).
•Ability to obtain LEDS certification within three months of hire.


An evaluation of each applicant's training and experience, as demonstrated in your resume and responses to the supplemental questions weighted 100%. Do not attach materials not requested. Only candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. You have 14 days from the notice of the examination results to let us know if you disagree with your results. Please read the City of Portland Administrative Rule 3.01 for complete information. Additional evaluation may be required prior to establishment of the eligible list and/or final selection.

Recruitment Timeline:
•Posting: 09/02/19 - 09/13/19
•Applications Reviewed: week of 09/16/19
•Eligible List: week of 09/23/19
•Selection Phase Begins: Tentatively the week of 10/07/19

*Timeline is approximate and subject to change

Application Instructions

Applicants must submit a professional résumé and responses to the attached supplemental questions online, specifically focused on your qualifications for this position as identified in the "To Qualify" section of this announcement in accordance with the following Application Instructions:

Your résumé and responses to the attached supplemental questions will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification.
•Your responses to the supplemental questions should include details describing your education, training and/or experience, and where obtained, which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement.
•Your résumé should support the details described in your responses to the supplemental questions.
•If you are requesting Veteran's Preference, as identified below, please describe in your responses to your supplemental questions and resume any transferrable skills obtained during your military service and how they relate to each of the required minimum qualifications under the "To Qualify" section above.

Applications for this position will be accepted, online, until 100 completed applications have been received, but will close no later than 11:59 PM, on September 13, 2019, whichever comes first. Do not attach materials not requested. Applications received after the 100 application limit has been reached will not be included in this recruitment process. E-mailed and/or faxed applications will not be accepted.


Work Status: Non-citizen applicants must be authorized to work in the United States at the time of application.

Veterans' Preference: If you are requesting Veterans' Preference, attach a copy of your DD214/DD215 and/or Veterans Administration letter stating your disability to your profile, as well as checking the box identifying yourself as a Veteran. You must request Veterans' Preference AND include a copy of your documentation for each recruitment to which you apply. Veterans' Preference documentation must be submitted no later than 11:59 PM on the closing date of this recruitment.

ADA Accommodations: If you identify as a person with a disability and would like to request a reasonable accommodation when applying for this job, please contact the Recruiter below for assistance.

Equal Employment Opportunity: It is the policy of the City of Portland that no person shall be discriminated against based on race, religion, color, sex, marital status, family status, national origin, age, mental or physical disability, protected veteran status, sexual orientation, gender identity or source of income. The City values diversity and encourages everyone who is interested in employment with the City to apply.

Teresa Dahrens, Senior Human Resources Analyst
Bureau of Human Resources
(503) 823-4516

Complete details: