Job Details

Business Systems Analyst

City of Gresham, Gresham

Job - Government

Close Date: 04/16/2019

$5,059 - $6,464/month + full benefit package
The City of Gresham is offering an exciting opportunity to join the Information and Innovation
department to fill a 2-year limited-duration Business Systems Analyst position. This position
reports to the Applications Manager and will to help the City implement and leverage the
functionality of new systems, such as an enterprise resource planning (ERP) system, learning
management system, and new business intelligence and data visualization software.
As Oregon's fourth-largest city, Gresham is a welcoming community of hard-working people
where tradition and heritage meet innovation and opportunity. Gresham is a dynamic,
innovative and rapidly growing city where families and businesses have a mutual desire and
drive to thrive. City of Gresham employees care deeply about the community they serve, and
go beyond to deliver services in collaborative, inventive, practical and nimble ways. Our work is
challenging, fast-paced and rewarding.
We believe that to deliver the highest level of service to all Gresham community members, it is
crucial we employ a diverse workforce, foster an inclusive working environment, and ensure our
policies and systems result in equitable outcomes. The City seeks candidates who will support
these values by continuously incorporating equity in their daily work and actively contributing to
a workplace culture that respects unique viewpoints, life experiences and cultural perspectives.
Come build the future with us.
Things you'll get to do:
Support technical systems and business objectives:
Analyze business processes to identify opportunities for efficiencies. Make recommendations for
improvements that can be accomplished through new technology or alternative uses of existing
technology. Use fundamental technical troubleshooting abilities to optimize and enhance
Define project requirements:
Act as liaison between business stakeholders, customers/vendors/end users, and technical staff.
Analyze and communicate stakeholder needs by translating business requirements into
technical needs.
Report and test:
Develop benchmarks, gather metrics, to create and analyze reports. Contribute to quality
assurance tests, strategies and plans.
Qualities we're looking for:
• Collaborative: An outgoing professional who values partnerships and forms relationships
to get things done.
• Practical: An organizer and planner who thrives on details and can juggle multiple
priorities and deadlines.
• Inventive: A strategic problem-solver who enjoys a challenge and thinks outside the box.
• Nimble: A quick thinker who navigates obstacles with a positive, can-do attitude.
• Curious: A continuous learner who asks questions, explores new tools and strives to
meet the changing needs and expectations of the organization and community.
You will need a clear understanding of business principles/process and how they relate to
business systems. Familiarity with data analysis, project/program management, and process
evaluation will be necessary as will a genuine interest in maintaining technical aptitude and
knowledge. Gathering information, analyzing requirements, learning the business needs and
making recommendations, while understanding how that relates to business objectives and
service delivery.
Minimum qualifications:
• Bachelor's degree in computer science, management information systems, public
administration, business administration or related field. -AND-
• Three years of related, progressively responsible experience with any of the following:
◦ IT background that includes system analysis and support
◦ Business Systems Analyst experience supporting an Enterprise Resource Planning
(ERP) system
◦ Business Systems Analyst experience within a functional area such as: Budget,
Finance, and/or Human Resources/Payroll
• Five years of related, progressively responsible experience as described above
Preferred Qualifications:
• Good technical foundation for troubleshooting and problem solving
• Proficiency with Office 365 productivity suite (SharePoint, Visio, PowerBI, Office apps,
• Strong familiarity with technology and change, particularly evergreen software solutions
• Collaborative and team-oriented
• Ability to work independently and within a group with minimal direction


Complete details: