Job Details

Design Manager

NWEA, Portland, OR

Job - Technology

Close Date: 04/29/2020

Design Manager

To APPLY, please use the included link or visit us on our careers page at

About This Role…

We are the Partner Experience team, responsible for researching and creating delightful experiences. We’re a multidisciplinary design team looking to transform education through exceptional products and services for students, teachers, principals, administration, and families. Our design practice is highly collaborative, informed by data, and constantly pushing the boundaries of what’s possible in education.

This role will require empathy, thought leadership, and service design skills. You will be responsible for creating and constantly improving a service design practice that works cross-functionally to achieve partner (customer) goals.

Your Next Challenge…

Utilizing design thinking to build engaging experiences for students, teachers, principals, administrators, and families
Collaborate with product managers, engineering, researchers, and designers that deliver on business objectives, brand goals, and are technically feasible
Works with client user groups to ensure that design experience requirements and objectives are met
Collaborates with the engineering teams, services teams, and external vendors to ensure that the design works for the users
Manage the development of team members and mentors in design process and prowess.
Serve as implementor of design standards and guidelines throughout their direct team
Day-to-day work will consist of people management, design operations management, and design execution
Fosters a creative environment for inspiring design
Able to work across siloes and organizational layers to create repeatable design processes with a constantly improving quality standard
Knows how to manage difficult stakeholders and complex working relationships to produce a desired outcome.
Understands the intersection of Design Thinking, Agile, Lean, and Systems Thinking. Able to translate to others and teach new concepts when necessary
Operates as a teacher and a facilitator of the design organization
Direct management of other design services.
Provide leadership and direction on content management and strategy
Keeps teams focused on what’s best for the end-user
Creates and manages an end-to-end content strategy for digital and physical presences
Generate innovative solutions, provide input, and contribute to overall service strategy and design

Your Skills &Abilities…

Ability to conceptualize the abstract and manufacture the concrete
Ability to create simple and intuitive solutions to complex problems.
Expert ability to envision and articulate how to build exceptional experiences
Ability to work with partners and internal experts to develop cohesive strategy
Expert knowledge of Internet functionality and comparative browser features
Working knowledge of HTML/CSS/JS. Hands-on a plus
Expert knowledge of best practices in usability as it applies to Web sites and on-line applications
Expert knowledge of design processes, including how to teach it to others
Strong skills in modern design tools like Sketch, InVision, Adobe Suite, etc.
Superior facilitation, presentation, written and verbal communication skills
Proven leadership skills

Your Competencies…

Manage conflict: handle conflict situations effectively, with a minimum of noise
Communicate effectively: develop and deliver multi-mode communications that convey a clear understanding of the unique needs of different audiences
Collaborate: build partnerships and work collaboratively with others to meet shared objectives
Develop talent: develop people to meet both their career goals and the organization's goal
Customer focus: build strong customer relationships and deliver customer-centric solutions
Plan and align: plan and prioritize work to meet commitments aligned with organizational goals
Drive results: consistently achieve results, even under tough circumstances
Instill trust: gain the confidence and trust of others through honesty, integrity, and authenticity
Direct work: provide direction, delegation, and remove obstacles to get work done
Build effective teams: build strong-identity teams that apply diverse skills and perspectives to achieve common goals

Your Education & Background…

Minimum Bachelor’s Degree in HCI, Human Factors, Information Design, Web Design or related field, or comparable experience in the Industry. An equivalent combination of education and experience will be considered in lieu of a degree
Experience in documenting and creating delightful solutions to meet the clients’ business requirements and objectives
Exhibited knowledge in developing products or systems, or comparable education.
3 to 5 years’ experience leading teams of designers
Advanced knowledge of accessibility and accommodation requirements related to User Interface development preferred

Who We Are…

NWEA® is a research-based, not-for-profit organization that supports students and educators worldwide by creating assessment solutions that precisely measure growth and proficiency—and provide insights to help tailor instruction. For 40 years, NWEA has developed innovative pre-K–12 assessments, including our flagship interim assessment, MAP® Growth™; our progress monitoring and skills mastery tool, MAP® Skills™; and our reading fluency and comprehension assessment, MAP® Reading Fluency™. Educators trust our professional learning offerings to accelerate student learning and our research to support assessment validity and data interpretation. Our tools are trusted by educators in more than 9,500 schools, districts, and education agencies in 145 countries.

It’s not just a job, but a career, with an opportunity to do the best work of your life and to make a difference in the lives of kids.

What We Can Offer You….

At NWEA we not only offer a competitive base salary, we offer a 15%contribution of eligible employees’ base salary to a defined contribution 403(b) retirement savings plan; career development opportunities; an awesome work culture and environment; we also offer industry-leading benefits and perks that are focused on supporting our employees’ holistic wellbeing. To learn more about what we can offer more, click here.

NWEA endeavors to make accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please call us at (503) 624-1951 or e-mail us at and let us know the nature of your request, your location and your contact information. This is for accommodation requests only and cannot be used to inquire about the status of applications.

NWEA™ is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you’d like more information on your EEO rights under the law, please click here.

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