Job Details

Community Enforcement Manager

City of Gresham, Gresham, Oregon

Job - Government

Close Date: 06/17/2019

Apply online at:
$6,264.00 - $8,140.00 Monthly
The City of Gresham has an exciting and challenging opportunity for a Community Enforcement Manager within the Community Development Department. Reporting directly to and working in collaboration with the Community Development Director, this position will oversee and manage the day to day operations of the City's Rental Housing Inspection program, the non-criminal side of the City's progressive Neighborhood Enforcement Team (NET) and other associated Department enforcement issues related to permits and licensing.

The ideal candidate for this position has demonstrated experience exercising sound judgment, effectively balancing the regulatory requirements of the applicable codes with the City's vision of delivering exceptional customer service. Understanding and embracing the overarching goals and objectives of the City, the successful candidate will work proactively towards attaining timely positive resolutions in the best interest of the City. This candidate shall have the ability to clearly and effectively communicate complex codes, ideas, proposals and recommendations to diverse groups including City staff and City Council. Through demonstrated strong leadership skills, and a proven track record of success in engaging, developing and leading/supervising employees, this candidate will have the ability to develop and maintain strong professional relationships, defined by a sense of confidence, trust, collaboration and a team orientation.

The Community Enforcement Manager performs supervisory and independent work providing strong knowledge and abilities related to various enforcement issues. This position ensures compliance with codes, city ordinances and other regulations. The Community Development Department fosters an environment of collaboration and teamwork dedicated to public service.

The duties of this position may include but are not limited to:
•Supervising rental housing inspections and non-criminal Neighborhood Enforcement Team (NET) operations and assigned personnel. Monitors and evaluates performance of assigned staff; conducts annual performance reviews; initiates and implements disciplinary actions; resolves and investigates grievances. Provides technical and professional training opportunities to staff.
•Reviews all complaints requiring action by the rental housing inspection and neighborhood enforcement team programs. Assigns and coordinates caseload among staff members and establishes priorities. Assists staff in the preparation of affidavits for warrants; supervises the serving of warrants. Provides advice and assistance to staff, resolves complex enforcement issues and works collaboratively with the Community Development Director or designee on final interpretation on code.
•Recommends and implements policies, procedures and performance standards to assure efficient and effective code enforcement related activities in compliance with City guidelines, goals and objectives. Identifies operational problems and takes corrective action.
•Works with neighborhood groups and associations to provide information on the General Nuisance and Property Maintenance Code; Seeks neighborhood input on complex rental housing and neighborhood enforcement issues.
•Monitors activities of assigned personnel on a daily basis to assure compliance with assigned aspects of City codes, department and city policies. Issues citations for code violations. Determines type of action to be taken that may involve public relations issues, citations, legal action, court appearance and abatement, etc.. Sets correction dates.
•Responds to service delivery and personnel related complaints and inquiries both internally and externally generated ensuring resolution in a timely manner.
•Meets with business owners, developers, or residents to inform them of violations and discrepancies; explains and interprets codes and communicates solutions. Refers to appropriate department or agencies as necessary.
•Develops and maintains forms, records and reports that provide for evaluation and documentation of code enforcement program activities. Researches legal documents and summarizes information.

Complete details: