Job Details

Drop-In and Education Center Manager

New Avenues for Youth, Portland, OR

Job - Non-Profit

Close Date: 01/20/2020

About New Avenues for Youth:
New Avenues is a social services agency working in partnership with the Portland area community to provide homeless, foster-care, and at-risk youth of all backgrounds with the resources and skills needed to lead healthy, productive lives. We are a diverse non-profit organization in our 21st year serving youth.

Our Commitment to Equity:
New Avenues for Youth imagines a community where all young people thrive and experience health, well-being, and a self-determined home. Historical inequities and intersecting forms of oppression such as racism, poverty, adultism, sexism, homophobia, and ableism, among others contribute to marginalization and exploitation of youth. We believe, to redress youth homelessness and housing instability we must challenge and dismantle racism and other forms of oppression and build relationships within our communities that advance equity.

At New Avenues, advancing equity is an ongoing commitment without closure. We remain open-minded and presume best intentions, knowing that discomfort and conflict are inevitable. We take risks and make and learn from our mistakes. We seek multiple perspectives, strive for transparency, remain humble, and resist the urge to silence hard truths.

The Position:
The primary role of the Engagement and Education Manager is to ensure the provision of services in 2 program areas: 1) our Drop In Center, a space accessed by homeless youth in need of food, showers, laundry and connection to other supports & services, and 2) our Education program, which primarily provides 1 v 1 tutoring and testing for young people pursuing their GED. The Manager provides oversight and supervision of these 2 programs, including management of daily operations, supervision of staff, volunteers and interns; and the development and implementation of engagement and education activities. This position plays a key role ensuring a safe and supportive program spaces, and participates on the Program Manager team, which coordinates a broad array of services for young people age 16-24. They manage program budgets, contracts, and scheduling, and are responsible for managing food services in the Drop-In Center. They also work closely with other homeless youth providers to ensure effective communication and collaboration amongst other homeless youth providers.

Knowledge and Skills:
• Ability and desire to work with diverse staff and youth, and excel in a multi-cultural environment
• Demonstrated understanding of Trauma Informed Care, adolescent development and Stages of Change
• Knowledge of Assertive Engagement or other social service models that draw from Strengths Based Practices, Motivational Interviewing, and Harm Reduction.
• Bi-lingual and bi-culturally competent preferred

Education & Experience:
• Bachelor’s degree in psychology, social work, counseling, nonprofit administration, or other related field. Master’s degree preferred.
• Three or more years of supervisory experience
• Experience working with homeless or at-risk youth or young adults
• Bi-lingual and bi-culturally competent a plus

New Avenues for Youth offers a very generous benefits package. To apply, visit our website at to submit your cover letter and resume. Please be sure to include where you came across this opportunity with your submission. New Avenues for Youth is an Equal Opportunity Employer.

Complete details: