Job Details

Community Manager | Sport

Swift, Portland, OR, United States

Job - Other

Close Date: 03/22/2019

Community Manager
You’re a social media junkie—from Instas to Sinstas to the most obscure Subreddits and everything in between. As Community Manager at Swift, y​ou’re culture-obsessed and always tapped into the latest trends, finding inspiration in street art, fine art, sports, fashion, film—all of it. An insatiable wordsmith, you move seamlessly between channels with the ability to flex voice, and drop quip, whit, and wisdom. Your talent goes without saying, but you bring it to bear in a manner that is uniquely Swift: low on ego, big on laughs, collaborative, candid, and respectful.

Your responsibilities
● Writing and communicating professionally on behalf of client(s) and/or brand as directed
● Create and distribute a brand’s content across a variety of social networks.
● Create content, craft copy for posts, respond to comments, and answer questions
● Execute on brand voice and tone for brands in social
● Execute against Community Management guidelines for activations and campaigns
● Contribute social ideas and innovative tactics that can span a range of channels
● Monitor social conversation about brand community and competitors
● Daily and weekly reporting about the brand’s community and competitors
● Consistently surface community insights ​to feed strategy and creative ideation
● Stay current with social trends and best practices, incorporate that knowledge into your work
● Conduct research to ensure copy is accurate and relevant to the target audience

What you’ll need
● Passion and interest in sports
● Degree in advertising, journalism, or similar
● Minimum 1-3 years experience in advertising or marketing
● Experience writing for social media content
● Prior experience using the social media management systems such as Sprinklr
● Portfolio demonstrating integrated campaigns that include digital / social / emerging media
● Portfolio demonstrating wide tonal range, from humor to emotional to corporate
● Meticulous attention to detail, including grammar, spelling, functionality of hyperlinks, and all respective
social tagging techniques
● Ability to hit daily (often even hourly) deadlines and adapt to quick direction changes with excellent
follow-through skills
● Experience in customer service role in some capacity