Job Details

AV Systems Consultant and Integrator

Portland State University, Portland, OR

Job - Technology

Close Date: 09/15/2019

Portland State University (PSU) is a thriving campus of 27,000 students in downtown Portland, easily accessible by bike and public transit and surrounded by many restaurants, food carts, parks, and local businesses. PSU is committed to offering opportunity to students from a variety of backgrounds, and prides itself on providing access for low-income and nontraditional students. Our motto to “let knowledge serve the city” reflects our dedication to finding innovative, sustainable solutions to local and global problems. Our location in the heart of one of America’s most dynamic cities gives our students unmatched access to career connections and an internationally acclaimed culture scene.

PSU’s Office of Information Technology (OIT) empowers students, faculty, and staff through technology, and has been ranked on the Computerworld Best Places to Work in IT in the nation for three years running. Our number one value is our employees: we support a culture of inclusion, actively encourage a healthy work-life balance, and strive to support our employees professionally and personally. PSU offers an impressive tuition discount and we encourage our staff to take advantage of this, be it for pursuing a degree or personal interest. We are a department of dynamic, engaged, collaborative, and communicative people, and seek to attract more of the same. Read more about why we’re a great place to work at https://www.pdx.edu/oit/employment

Academic Technology Services (ATS) facilitates the use and understanding of technology to connect the PSU campus to the best IT solutions. Our support teams are the first stop for tens of thousands of campus community members in need of technology assistance each year. ATS also has specialized teams who work on the design, planning, deployment, and administration of core academic platforms, numerous business-unit specific applications, and all of the technology-enhanced learning classrooms and labs on campus. ATS consists of the University’s:
- Central IT Helpdesk
- Academic & Business Application Services
- Computer Labs and Classrooms
- IT Accessibility Services
- AV Events Management
- Lecture Capture
- IT Content and Communications

As an AV systems consultant and integrator, you will be responsible for the extensive landscape of AV technologies that drives the academic, business, and student experience across campus. You’ll work with technology and people to design and implement exciting new technologies, recommend ways AV systems can be enhanced, and innovate new uses of technology with our clients.

A day in your life as an AV systems consultant and integrator:
You provide escalated support to our students, faculty, and staff and serve as a liaison between clients and our campus partners and vendors on building new systems and maintaining existing ones. In the morning, you catch up on email and review any open support issues, check room availability, then run to rooms to troubleshoot and resolve issues. You coordinate activities with your peers to determine who will work on what and when. You might attend a Capital Projects and Construction meeting to review timelines and logistics of all the open installation projects we’re partnering on. Later in the day you might join a requirements gathering walk-through with clients to discuss options within a specific physical space. You follow up that meeting with an email to clarify recommendations for equipment to purchase and cost estimates for the project. After lunch you check in with your peers again, to strategize work for the remainder of the day. Later in the day, while working on a large system install, the AV services desk might contact you to run to a classroom to figure out why a professor can’t get any audio from the system. Before you leave for the day, you check in with the team to ensure we’re prepared for the next day.


Skills and Requirements
This classification requires a basic foundation of knowledge and skills of technology and information systems generally obtained through an AA degree in computer science, information systems, educational technology, communications, or related fields, or similar certified course work in applicable fields of study and at least one year of related work experience.

- Minimum 2 years professional experience working with multimedia or AV systems.
- Working knowledge of AV control systems.
- Proficiency in safely working with a range of power tools.
- Ability to troubleshoot technical issues quickly and effectively.
- Experience gathering client requirements and researching solutions.

Preferred Qualifications
- Experience in higher education media services.
- Extensive knowledge of of AV control systems (for example, Extron).
- AV systems programming experience (such as Extron, Crestron, AMX).
- Experience interpreting building floor plans , construction plans, schematics, and other technical documentation.
- Experience diagnosing, building, and repairing electronic systems including soldering, and performing circuit tests.
- Class B Limited Energy Technician license.
- Multimedia experience, including digital camera operation, videography, video editing, video streaming, etc.
- Functional knowledge of networking concepts and configuring devices on the network.

We ask our employees and applicants (that’s you!) to align with our OIT Attributes for Success.
–Coaching: you appropriately give, accept, and incorporate feedback from others.
–Communication: you exchange information and ideas well, verbally and in writing; communication is an essential tool for productivity and strong working relationships in OIT.
–Emotional Intelligence: you possess the capacity to be aware of, manage, and express your emotions; you handle interpersonal relationships with empathy and safety, enabling diverse types of people to work together.
– Proactive: you recognize and initiate opportunities to take action and prevent potential problems or threats.
– Teamwork: you identify with the larger organizational team and your role within it; you share resources, respond to requests, and support our organizational strategy.

Key Cultural Competencies
- Creates an environment that acknowledges, encourages and celebrates differences.
- Functions and communicates effectively and respectfully within the context of varying beliefs, behaviors, orientations, identities and cultural backgrounds.
- Seeks opportunities to gain experience working and collaborating in diverse, multicultural, and inclusive settings with a willingness to change for continual improvement.
- Adheres to all PSU policies including the policies on Prohibited Discrimination & Harassment and the Professional Standards of Conduct.

The starting annual salary rate for this position will be between $21.64-$26.44/hr with an excellent benefits package including 95% employer paid premiums (employees and eligible dependents) and significantly reduced tuition rates for employee and eligible dependents at any of the Oregon Public Universities. After completing six full months employees are eligible to choose between our two employer paid pension programs in addition to two voluntary retirement programs. Wellness options include access to the PSU rec center at a reduced rate and free wellness programs. For a comprehensive view of all PSU benefits, visit the PSU Total Compensation Calculator page (https://www.pdx.edu/hr/psu-total-compensation-calculator).

If this sounds like an exciting opportunity for you, please read the qualifications in the full job announcement and apply at https://jobs.hrc.pdx.edu/postings/30874

If you have a disability and would like to request an accommodation in order to apply for a position or once you receive a position with Portland State University, please call 503-725-4926 or email askhrc@pdx.edu.

Complete details: https://jobs.hrc.pdx.edu/postings/30874