Job Details

Recruitment Officer

Mercy Corps, Portland, OR

Job - Non-Profit

Close Date: 03/01/2019

This position is a 6 month fixed-term position with an end date of September 2019. It is eligible for Mercy Corps benefits.

About Mercy Corps

Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future.

Program / Department Summary

The People and Strategy Team ensures that Mercy Corps has the people, strategies and learning that will enable it to be a world-class, cutting edge, humanitarian organization, creating transformational change in the world. We do this through: the recruitment, retention and development of the best global talent. Our aim is to drive strategic thinking and planning at all levels of the organization; create a robust body of research to guide us internally and externally and steward the organizational culture. To achieve this we align conversations on learning; keep the organization focused on what has the greatest impact; leverage our comparative advantages in the crowded and competitive international relief and development landscape; and assure we are constantly learning from our work and the external environment.

General Position Summary

The Recruitment Officer will play a critical role in supporting Mercy Corps’ recruitment efforts during the peak recruitment season of April-September by providing full-cycle talent acquisition and recruitment support. The Recruitment Officer’s primary role will be to manage a portfolio of 10-15 US positions of varying levels and technical skills. In addition, the Recruitment Officer will provide overall recruitment and project support to the Global Talent Team which will contribute to the overall goal of generating diverse talent choices in fulfillment of Mercy Corps current and long term talent needs.

Essential Job Responsibilities


Execute full lifecycle recruitment activities for roles in the US during peak volume
Revise Position Descriptions and advertise positions through JobVite on Mercy Corps’ website and on external portals
Shortlist candidates based on established requirements and present them to the hiring manager
Conduct phone interviews and provide summary notes to hiring managers then work with hiring manager to determine which candidates to invite for further interviews
Draft interview guides when appropriate and guide post interview discussions, when appropriate, and help identify and execute next steps
Conduct reference checks and follow Mercy Corps established approval process to be able to negotiate offers
Utilize applicant tracking system (Jobvite) to manage recruitment from requisition to hire, ensuring compliance with Mercy Corps practices and applicable state and federal laws
Provide responsive, high-quality service to candidates with additional care for internal or former team members
Research relevant and effective job boards and post jobs as requested.
Complete new hire and change paperwork to submit to Mercy Corps’ Global HR.
Follow up on outstanding paperwork for new hires, changes and short term assignments.
Assist with candidate sourcing, resume screening, reference checks and interview scheduling for US based Talent Team
Schedule meetings with hiring managers and senior level leaders as needed.
Support Global Talent Acquisition team as needed with recruitment activities and related projects.

Develop and maintain collaborative relationships with talent sources in the region(s) assigned including technical networks, thought leaders, academic institutions.
Assist in promoting Mercy Corps as an employer of choice by attending events, promoting through social media, job boards and developing talent communities.
Build effective partnerships with internal stakeholders to support current needs and develop plans for future needs.
Collaborate with all members of the People team to develop best practices, promote continuous improvement and foster information/idea sharing.

Organizational Learning
As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.
Accountability to Beneficiaries
Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.
Supervisory Responsibility: None


Reports Directly To: Global Talent Acquisition Manager
Works Directly With: Global Talent Team, People and Strategy Team, Global HR Team.

Knowledge and Experience
Bachelor’s degree or equivalent in human resources, business administration, social science or relevant field
2-4 years of experience with recruitment and talent acquisition related activities
Experience with successful sourcing strategies for globally representative and diverse candidates.
Demonstrated experience working in a high-volume context and complex recruitment environment
Proficiency in MS Office, internet searching, and applicant tracking systems and use of social media for sourcing talent
Demonstrated interest in staffing and talent planning in international relief and development environments
Ability to communicate, influence and problem solve effectively across diverse cultures and geographical distances with sensitivity
Language skills in French, Spanish, or Arabic preferred.
Success Factors

The successful Recruitment Officer will be a quick learner who is excited to jump into a fast paced and high volume recruitment atmosphere. The Officer will be excited to learn the complexities of Mercy Corps’ hiring process and be flexible yet have an astute attention to detail and process. They will possess the ability to prioritize and manage multiple recruitments simultaneously, while remaining committed to providing quality of support and communication to our candidates and hiring teams. S/he will be interested, resilient, possess ability to problem solves and make decision while asking questions when needed. An ability to take the work seriously while maintaining a sense of humor and finding joy in mission of Mercy Corps is critical.

Living Conditions / Environmental Conditions

This position is based in Portland, Oregon, work on weekends and evenings may be required during emergency and high periods.Mercy Corps team members represent the agency both during and outside work hours when deployed in a field posting or on a visit/TDY to a field posting. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues.

Fostering a diverse and open workplace is an important part of Mercy Corps’ vision. Mercy Corps is an Equal Opportunity Employer regardless of background. We are committed to creating an inclusive environment.

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