Job Details

Workshop Facilitator

Catholic Charities, Portland, OR.

Job - Corporate/Business

Close Date: 12/20/2024

Workshop Facilitator

Refugee Services

Full-Time (40 hours/week); Non-exempt

Reports to: Director of Refugee Services


Catholic Charities of Oregon's (CCO) Refugee Services programs have been assisting refugees since the early 1940s, helping more than 10,000 people make Oregon their new home. CCO is an affiliate of the national voluntary agency United States Conference of Catholic Bishops (USCCB) and is one of only three agencies in the state of Oregon who provide resettlement services. Through its programming, CCO assists individuals and families that must leave their homelands due to the fear of persecution based on reasons of race, religion, nationality, membership in a particular social group, and/or political opinion. The services offered through these programs (funded through both federal and state initiatives) address a wide array of needs, ranging from initial resettlement to long-term intensive case management, in order to promote successful integration into American society while maintaining the respect and dignity of each individual and their unique culture and traditions.


The Refugee Workshop Facilitator will work in collaboration with the Facilitator hired by the two other RRC member agencies for all three of our agencies to offer one set of workshops (approximately 16 total) that all clients from each agency can attend. The Facilitator will work with Ecumenical Ministries of Oregon, Lutheran Community Services NW, RRC peers, community partner organizations and interpreters to develop and present the curriculum for each workshop. Curriculum will include pre- and post-workshop evaluations as well as pertinent content. For workshops that require an outside instructor or a fieldtrip, the Facilitator will be responsible for researching and securing these instructors and arranging transportation and fieldtrip facilitation. The Facilitator will work with peers to prepare and deliver structured training sessions on diverse topics including: Household Budgets, Healthy Homes and Safe Homes, Home Maintenance, Financial Literacy, and Nutrition. The Facilitator will work with their peers to develop and produce language-specific outreach/advertising materials, set workshop schedules and register workshop participants. Additionally, for workshops attendees who wish to receive one-on-one mentorship or need additional referrals, the Facilitator will facilitate connections to case management staff as appropriate. This position will be expected to serve clients in the Portland metro area. The Facilitator will arrange for cyber participation for those participants wishing to join but living outside of the Portland metro area.


Develop workshop curriculum covering required topics as per federal contract.
Develop multi-language outreach materials and advertising for workshops.
Provide Cultural Orientation classes, utilizing existent curriculum, to newly-arrived refugees within their first 90 days.
Coordinate with interpreters to ensure curriculum is presented in a language that all adult members can understand.
Research and schedule workshop instructors as needed.
Process and submit contractor invoices in a timely manner.
Register attendees and document class attendance.
Administer pre-tests at the start of every workshop to determine client knowledge as well as post workshop evaluations to ascertain evaluate knowledge gained and retained.
Record workshop data and evaluations, synthesize for RRC team review.
Connect attendees wishing to have one-on-one mentorship and/or referrals with case managers.
Coordinate with the Volunteer Coordinator to ensure volunteers are available to assist with classes to provide additional helpful information, share their experiences, and provide childcare.
Engage with local communities to help find more interpreters and volunteers who want to be involved in working with refugees.
Participate in trainings and coordination meetings as requested by Supervisor.
Adherence to Catholic Charities policies and procedures.
Perform other duties as assigned.


Bachelor's degree in human services, communications, community relations, business or related field or equivalent lived / worked experience required.
Experience in curriculum development and implementation.
Prior teaching experience preferred; prior ESL teaching experience preferred; prior tutoring or other educational experience required.
Demonstrated ability to work with multicultural clients and ethnically diverse staff required.
English proficiency required. Demonstrated fluency in Arabic, Burmese, Farsi, Rohingya, Sango, Somali, Swahili, Tingrinya, Zomi or another second language is a plus and experience working with interpreters is preferred;
Experience with community networking and organizing.
Excellent proficiency in all programs of Microsoft Office.
Excellent written and oral communication skills.
Demonstrate judgment and discretion in dealing with confidential matters.
Commitment to Catholic Charities mission to work in partnership with vulnerable populations to achieve lasting solutions to poverty and injustice.
Must be able to organize and prioritize work, be proactive, take initiative, follow through, and simultaneously manage multiple priorities to ensure goals are met in a timely manner. High attention to detail required.
Willingness to learn new skills and take on new responsibilities.
Strong analytical and strategic problem-solving skills.
Ability to work well in team setting, as well as independently; be flexible and adapt well to different dynamics in a fast paced work environment.
Ability to work a flexible schedule, which could include some evenings and weekends.
Ability to lift 40 pounds.
Travel between sites in Portland required. Must have driver's license, access to vehicle and ability to obtain automobile insurance at levels required by agency (100/300/100).
Satisfactory results from criminal, civil and/or motor vehicle background check required.

COMPENSATION: Compensation is commensurate with skills and experience. Competitive benefits package, including: 100% employer paid health insurance (employee portion), disability, life insurance, paid time off, 12 paid holidays, retirement plan, free parking and more.

TO APPLY: Submit your application, resume and cover letter at


For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.

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